Ratings based on 1,556 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 25, 2024 on Expedia
The service is great and it is at the heart of downtown Chicago. I will come back for sure
by A verified traveler
Posted Apr 24, 2024 on Expedia
Good place 😁
by A verified traveler
Posted Apr 23, 2024 on Expedia
When visiting Chicago, we always turn to the Silversmith to host us during a fun weekend! The complimentary drinks and easy access to transportation is the key factors making us love this hotel.
Comment from Hotel Management
Apr 24, 2024 by Assistant Front Office Manager, Alex Cuevas, Hotel Management
Dear Brendan,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
by A verified traveler
Posted Apr 23, 2024 on Expedia
Great location to go to Millennium Park. It is next to the train station which you can hear, but is not overwhelming. Overall good experience.
Comment from Hotel Management
Apr 23, 2024 by Assistant Front Office Manager, Alex Cuevas, Hotel Management
Dear Annie,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!
by A verified traveler
Posted Apr 23, 2024 on Expedia
fan did not work in room. no ac
Comment from Hotel Management
Apr 23, 2024 by Assistant Front Office Manager, Alex Cuevas, Hotel Management
Dear Joe,Thank you for your review, we would like to apologize for the HVAC in the room. We hope to welcome you back again, and to accommodate you in a full functional room!
by A verified traveler
Posted Apr 22, 2024 on Expedia
Comment from Hotel Management
Apr 24, 2024 by Assistant Front Office Manager, Alex Cuevas, Hotel Management
Dear Joshua,Thank you for the perfect score!
by A verified traveler
Posted Apr 22, 2024 on Expedia
It’s clean
Comment from Hotel Management
Apr 23, 2024 by Assistant Front Office Manager, Alex Cuevas, Hotel Management
Dear Kornea,Thank you for your review!
by A verified traveler from Waukesha
Posted Apr 22, 2024 on Expedia
Great staff and service
Comment from Hotel Management
Apr 22, 2024 by Nikko, Hotel Management
Hello Mindi,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
by A verified traveler
Posted Apr 21, 2024 on Expedia
It was good.
Comment from Hotel Management
Apr 22, 2024 by Nikko, Hotel Management
Hello Heather,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel
by A verified traveler
Posted Apr 21, 2024 on Expedia
Great place to stay downtown. Staff was super friendly and helpful, rooms were clean and well-provisioned, water pressure in the shower was actually good! Will definitely staff again.
Comment from Hotel Management
Apr 21, 2024 by Nikko, Hotel Management
Hello Moin,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel