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Sheraton Suites Chicago O'Hare

3.5 star property

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Photo gallery for Sheraton Suites Chicago O'Hare

Lobby lounge
Terrace/patio
32-inch flat-screen TV with digital channels, TV, pay movies
Premium bedding, in-room safe, desk, iron/ironing board
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪10 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sonesta Chicago O'Hare Airport Rosemont

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1586)
The price is $134
per night
$176 total
includes taxes & fees
May 2 - May 3
Sonesta Chicago O'Hare Airport Rosemont

About this property

Sheraton Suites Chicago O'Hare

3.5-star hotel in O'Hare
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Sheraton Suites Chicago O'Hare is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1004 reviews
Rating 8 - Good. 175 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 7 nights in Jan 2025

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple things I did not like.

I was disappointed that Hotels.com stated that a $10.00 food credit came with the reservation. The front desk said they have no record of that. Plus paking went up to $39.00 per day. Next time I may choose a different hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bob

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXPERIENCE FOR YOURSELF

See my ratings. All aspects and services of a hotel were met. More than pleased.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful transit hotel. Spacious suites for family and luggage
Stayed 1 night in Dec 2024

10/10 Excellent

Muhieldin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is my home away from home!

Excellent. My favorite home away from home. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bright

Stayed 1 night in Dec 2024

10/10 Excellent

Meisagh

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent place near the airport

Decent place... Feels a little outdated. The store in the hotel is helpful but very expensive. Same about the breakfast and restaurant. Shuttle to ohare is helpful
Stayed 1 night in Dec 2024

10/10 Excellent

BRETT, KENOSHA

Stayed 1 night in Dec 2024

10/10 Excellent

Kazunari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Aug 2024

10/10 Excellent

TAMMEY, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, well-lit property. My room was nice and very clean. The front desk staff were polite and helpful. The shuttle to the airport was a game changer. Overall, excellent stay! Great job!
Stayed 2 nights in Dec 2024

8/10 Good

Gina, Martinez

Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel and the bar in the center. The room was huge (and cold). The staff attended to my call about a broken Heater and gave me a very large space heater. The shower was a nice experience. I liked the coffee/tea bar downstairs by check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Loved the 24 hour starbucks. Breakfast was good, but slightly overpriced.
Stayed 2 nights in Dec 2024

2/10 Terrible

DeAnna, Commerce Township

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Morriss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very friendly staff, handy to car rentals. Will be staying again.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Bumkyu, West Lafayette

Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place. Nice to have live entertainment in restaurant. Onl
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto, Columbia City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Sycamore

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

erik

Stayed 1 night in Nov 2024