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Sheraton Suites Chicago O'Hare

3.5 star property

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Photo gallery for Sheraton Suites Chicago O'Hare

Lobby
Bar (on property)
Property amenity
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar
$149
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪8 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 515 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 515 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(99 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Suites Chicago O'Hare

3.5-star hotel in O'Hare
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge).

Sheraton Suites Chicago O'Hare is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 20 for adults and USD 12 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 716 out of 1011 reviews
Rating 8 - Good. 162 out of 1011 reviews
Rating 6 - Okay. 62 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 44 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
I have a very nice view to the runway
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff everyone that came into contact with were respectful and accommodating 5 stars!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Amenities
Awesome hotel! New and renovated. Very clean!
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton is amazing and I love staying here in general. My wife and I often stay here whenever we are flying out of Chicago on a morning flight. Everything is great in terms of amenities, etc. BUT, this time we wound up in a room where they A/C was not working well and passed the night overly warm. If it hadn’t been late when we
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Liked: Amenities
The hotel
Stayed 3 nights in May 2025

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Nice room and nice front desk service
Stayed 1 night in May 2025

10/10 Excellent

Yolanda

Stayed 2 nights in May 2025

10/10 Excellent

Tawanna

Stayed 1 night in May 2025

8/10 Good

Nguyen Viet Quoc

Stayed 2 nights in May 2025

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 2 nights in May 2025

10/10 Excellent

Melba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Service

The staff are first rate! From the front desk, Anda, to the barista, Agosto, to Tammy at the front desk, and Anthony, the shuttle driver. Great folks who made the stay even better.
Stayed 1 night in May 2025

10/10 Excellent

Timothy, Newport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to O’Hare and a nice, enjoyable stay.
Stayed 1 night in May 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Civilized

Flight from Italy 6 hours late so arrived very tired. All was easy at the hotel & the suite very comfortable.
Stayed 1 night in May 2025

8/10 Good

Bothina

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in May 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great suite near O’hare in Chicago. Shuttles to and from the airport every 30 minutes. Room was large, quiet and very reasonably priced.
Stayed 1 night in May 2025

10/10 Excellent

Asim

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton O’Hare airport

Pretty and spacious room. Very clean. Liked that there was a recycling receptical in our room. Liked the sink apart from the toilet for two people getting ready. The only complaint we have is that when we left the parking lot we were not told we needed the room key to exit. I had to go back and get the key after checking out. I would definitely stay here again and recommend to others.
Stayed 1 night in May 2025

10/10 Excellent

Chiu

Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food service is a bit limited
Stayed 1 night in May 2025

10/10 Excellent

yoanna

Stayed 1 night in Apr 2025

6/10 Okay

Javien

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I booked a double room. They changed my room from a double bed to a king room when I needed a double bed the most. When we got to the room, it looks like they barely put effort into cleaning it. There was a used thong from the prior guest chilling on the sofa. It was disgusting, we didn’t feel comfortable sitting on the sofa.
Stayed 2 nights in May 2025

10/10 Excellent

Zee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. The room was spacious and felt like home. Overall great stay. I would definitely recommend anyone staying in the area, come to the Sheraton Suites.
Stayed 2 nights in May 2025

10/10 Excellent

Jamiyah

Stayed 2 nights in May 2025