The Royal Sonesta Chicago Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Exterior
Exterior
Exterior
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
71 E Wacker Dr, Chicago, IL, 60601
  • Chicago Riverwalk
    1 min walk
  • Michigan Avenue
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    40 min drive

Room options

Deluxe Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 780 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed (Royal)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Columbus)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, River View

  • 960 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State, Hearing)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 1700 sq ft
  • Sleeps 5
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, River View

  • 500 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Royal, Tub)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, River View

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (LaSalle)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 1500 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Fitness)

  • 780 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (Hearing)

  • 960 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

  • 1700 sq ft
  • Sleeps 5
  • 2 King Beds

Similar properties

About this property

The Royal Sonesta Chicago Downtown

Hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Additionally, WiFi in public areas, valet parking, and a business center are onsite. Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and 18 meeting rooms.

Wireless Internet access is available for a surcharge. Event facilities measuring 16000 square feet (1486 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

The Royal Sonesta Chicago Downtown is a smoke-free property.

Hoyt's American Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 58 per night)
  • Valet parking on site (USD 75 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's American Tavern

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 58 per night
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1740 out of 2394 reviews" "
Rating 8 - Good. 381 out of 2394 reviews" "
Rating 6 - Okay. 131 out of 2394 reviews" "
Rating 4 - Poor. 67 out of 2394 reviews" "
Rating 2 - Terrible. 75 out of 2394 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KRISTY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and centrally located. Excellent location. Staff friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niddhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT SERVICE! There was an Indian guy who made our stay amazing. I believe he was the manager. The location is perfect. Beautiful views.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I could not have had a better stay
Stayed 3 nights in Aug 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Only complaint is the air conditioner didn’t cool the room very well. Other than that all was terrific.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great views the only negative I can say would have to be the pillows they weren’t very supportive
Stayed 4 nights in Aug 2024

8/10 Good

Parees

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a bit overpriced but it was a good stay very convenient location close to shopping and river walk
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Bridget

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale
One night here for work. Clean, close, friendly staff. Everything I needed. Convenient to work and Michigan Mile!
My view!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tawny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauro

Stayed 3 nights in Aug 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Serkan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, everything is in walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

Caleb

Traveled with partner
Liked: Cleanliness, staff & service
The only down side was we lost hot water the second day. No matter what we did, it would not heat up. After talking to the front desk they did inform us that they have 24hr maintenance and quickly remendied the situation.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed with our two sons for 6 nights. We arrived to a warm welcome and easy check-in. Jimmy our bellman was attentive and kind. Went above and beyond for us. Our housekeeper Joyce O was a ray of sunshine every morning! Our 8 year old loved to show her the insects he had caught the day before and her enthusiasm made him so happy. When we left Sunday morning, he rushed to give her a hug and we all joined in. What an asset she is to the 36 floor. Kudos to the housekeeping staff in the lobby for the safe return of our eldest son’s wallet on Saturday. Unfortunately, our experience with the restaurant staff during the week was non-plus. Upon our arrival on Monday afternoon, after traveling, my husband asked for an American coffee and was only offered an Americano. He was told to go to the Corner Bakery. The management team was more hospitable during the weekend. We look forward to our next visit and will be asking for a room on Joyce O’s floor.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff are very friendly and professional, overall every one at the hotel gave a good service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Antwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay unique view
Stayed 2 nights in Aug 2024

4/10 Poor

Dennis

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I paid entirely too much for a suite that claimed it had city views rather than river views. The “city view” is the backside of the building and a view of a garage and 6 other buildings. The staff took almost a hour to get my car on departure! The biggest rip off I’ve ever had in a suite! Stay at Trump tower or any other facility or get the “river view”. of course all the others were booked but this will be my first and last stay there!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Kids and young adults were lined up outside Wacker drive at 1-2 a.m. doing doughnuts and hooting and hollering. My wife couldn’t sleep through all of the noise. There was no police presence what so ever. The shower also leaked all over the bathroom floor even when the glass shower door was closed.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmoud, Dearborn Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at The Royal Sonesta Chicago Downtown. Great location and great staff. They ensured we had a good time and helped us with all requests. I would definitely consider coming back the next time in downtown Chicago.
Stayed 3 nights in Aug 2024

8/10 Good

Marcus

Traveled with partner
Liked: Property conditions & facilities
I did not like that the shower in our room had a shower head that was not cleaned. There was actual pieces of hair stuck to the rainfall shower head. So the cleaning people had to be "cleaning" with a dirty cloth that already had hair on it. That was really unpleasant and limited is to just using the tub.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Alex

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close proximity to downtown Chicago restaurants.
Stayed 1 night in Aug 2024