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Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ Chicago - Naperville

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1698 West Diehl Road, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ Chicago - Naperville

Naperville hotel with free self parking
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn PLUS+ Chicago - Naperville features a vending machine, coffee/tea in a common area, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. This Naperville hotel also offers an ATM and an elevator. Complimentary self parking is available on site. A total renovation of this property was completed in December 2022.

Red Roof Inn PLUS+ Chicago - Naperville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 187 out of 1000 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t give the wifi password. Had to go through extra steps to get the WiFi password.
Stayed 1 night in Jan 2025

10/10 Excellent

kade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far, I am enjoying my stay at Red Roof Inn plus + in Naperville, IL. The staff are professional and welcoming. The room and surroundings are quiet. Everything we need is right there or a phone call away.
Stayed 14 nights in Dec 2024

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

T Sree

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I had a somewhat disappointing experience during my stay at this motel. The receptionist seemed a bit off during check-in, which made the process feel awkward and unwelcoming. Additionally, the room was smaller than I expected for the price I paid. The air conditioning unit was quite old and appeared dirty, which was concerning. Overall, I feel that the quality of the stay did not match the cost, and improvements are needed in both service and maintenance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ever

Stayed 7 nights in Jan 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, staff & service, amenities
I stay at this location every 2 weeks and every time I stay there I make a deposit of $95 one being a $50 deposit for the room and the other one being $45 for a safe I don't use. Both are deposits and they are never giving back to me as one lump sum as I paid them. I always have to call the hotel more than a couple of times and Chase my own money down. I was told I could avoid this by telling them when I check out that I did not use the safe I tried that method and yet again. This is starting to feel predatory because I never get my full refund and I have to go chase my own money down it's not called the deposit when you don't get it back that's called being a thief. Also known as stealing. This is ridiculous totally unprofessional unwarranted I have talked to them about it more than six times and it happens every time this place will rip you off of your money if you do not check your balances. They won't even release your deposit fully making you chase down the other half. I don't understand how this is even legal I'm only going to give you part of what you paid. Give me my freaking money back in its entirety like I paid it in its entirety
Stayed 14 nights in Dec 2024

10/10 Excellent

Ever

Stayed 7 nights in Jan 2025

4/10 Poor

Eric

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Fredrick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2025

6/10 Okay

Courtney

Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like that there was blood on my bed sheets & the table next to the t.v had the legs broken . I took a picture & a video to showed the Red roof inn desk clerk .
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 7 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
After Christmas Smile parade Happy New year safety
Stayed 8 nights in Dec 2024

2/10 Terrible

Gladys, Oswego

Stayed 7 nights in Dec 2024

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service

Frustrations

We arrived at 2:30 in the afternoon and our room wasn’t ready, so we did some errands and went back at 4:30 and our room was still not ready so we went to eat dinner and finally we got our room. We upgraded our room to the premium room and there was nothing premium about it. Then at 7:30 am our door was opened by I’m guessing the cleaning crew but honestly have no idea. The room had an odd smell to it and unfortunately followed us home in our luggage. We were supposed to stay for 3 nights but cut our stay short by a day cause it was nearly impossible to sleep with all the noise outside. I would not recommend this location!
Stayed 3 nights in Dec 2024

6/10 Okay

melissa

Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Nice clean place
Stayed 1 night in Nov 2024

6/10 Okay

Ohana

Stayed 1 night in Dec 2024

10/10 Excellent

Jamarr

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Julio cesar

Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024