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Quality Inn & Suites Matteson near I-57

2.5 star property

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Photo gallery for Quality Inn & Suites Matteson near I-57

Premium bedding, iron/ironing board, rollaway beds, free WiFi
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Laundry room
Lobby
Free daily buffet breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry
$103
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
21050 Matteson Avenue, Matteson, IL, 60443
  • Credit Union 1 Amphitheatre
    ‪8 min drive‬
  • Odyssey Fun World
    ‪9 min drive‬
  • Tinley Park Convention Center
    ‪11 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Matteson near I-57

Matteson hotel with free breakfast
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Limited housekeeping is available.
Quality Inn & Suites Matteson near I-57 offers 101 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. A complimentary breakfast is offered each morning. This Matteson hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Matteson near I-57 has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.0 per pet, per night, plus a deposit of USD 20.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Americas Best Value Chicago South Matteson
Americas Best Value Inn Chicago South Matteson
Quality Inn Matteson
Quality Matteson
Quality Inn Suites
Quality & Suites Matteson I 57
Quality Inn Suites Matteson near I 57
Quality Inn & Suites Matteson near I-57 Hotel
Quality Inn & Suites Matteson near I-57 Matteson
Quality Inn & Suites Matteson near I-57 Hotel Matteson

Quality Inn & Suites Matteson near I-57 Reviews

Reviews

6.4
Rating 10 - Excellent. 225 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 211 out of 1004 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

SHANTE

Business traveler
Liked: Amenities
No complaints
Stayed 1 night in May 2025

6/10 Okay

Betty

Traveled with family
Liked: Cleanliness, staff & service
Rooms clean. Old fixtures. Floors clean
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it close to shopping mall and restaurants
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Dump!

It's a dirty dump! It's in a pockety area of the Chicago burbs. If you’re traveling alone with small kids and safety is a top priority do not stay here. There are far better options off Hwy 57 10-15 mins further down or up the road from this town. I was taken back at the $150 deposit of either credit or cash. I checked out earlier because I felt uncomfortable and unsafe. I was charged $25 early check out which really irritated me. You have to fight for a refund which is ridiculous. So now I can only imagine if I will ever get my deposit back. If not I will take it to arbitration because it down right robbery. At checkout the man I dealt with was playing very dumb with me and saying he didn't know what I was saying, that was frustrating. It was noisy the guest across the way kept going in and out all hours of the night, during the night someone pulled up blasted their music for 30/40 mins, someone rewing their motorcycle for 10-15 mins, and you can hear the noise from the hwy but that's good for white noise. There was liquor bottles and trash all over the side of the building. The photos are very deceitful. Placed stinks a mix of things cigarettes, pot, old smell, and mildew. Our room the toilet leaked every time it was flushed, mattress stained very badly, stained sheets, ruined carpeting with stains and holes. Overall very dirty. This property is not well kept/mainatined. Regarding the stolen car review it was a repo from the bank. I don’t think that’s the case.
Stayed 2 nights in May 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The room smell old.
Stayed 2 nights in May 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Ray

Stayed 1 night in May 2025

10/10 Excellent

Vonzell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Whytte

Disliked: Cleanliness, staff & service, property conditions & facilities
I feel it's a scam to book a hotel through Expedia! You can't reach the customer service because they have an automated machine that won't connect you to a human being who can address your challenges with your bookings or reservations. I booked a two-day stay at this Quality Inn and Suites, and when I got there, I saw questionable characters lurking around. The place was smelly, dated, and unclean. I decided to stay for just a night and look for a better hotel in the morning, as I got into Chicago late at night. So I canceled the second day, booking with the hotel. The front desk suggested that I cancel the booking via Expedia. I looked for ways to get to customer service, but couldn't find any. Meanwhile, I vacated the hotel around 10 am the next day. And I'm yet to receive my refund. The toilet in my room was already clogged before I checked in! I have the habit of constantly flushing a toilet first before using it. So, when I flushed, the water rose and started spilling on the floor! Disgusting, I might add!! There were cobwebs on the wall. Please don't ruin your vacations by going there!!
Stayed 2 nights in May 2025

10/10 Excellent

Osazuwa

Stayed 5 nights in May 2025

2/10 Terrible

Tamra

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my brother went there from Ohio for a family funeral. My brother's car was stolen. We felt unsafe, so we left the property. I tried to contact Expedia to ask if I can get a refund for one night because the stay was for 2 nights. They gave me a number to call, but they just kept hanging up on me, which is unprofessional. I wouldn't recommend.
Stayed 2 nights in May 2025

2/10 Terrible

Denae

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good.

Walked into room with red stained spots on carpet. Pillowcases were dirty. The room had bed bugs. So we packed and left didn’t even stay the second night. I was refunded my money and gave me 50% off the first night.
Stayed 2 nights in May 2025

2/10 Terrible

Yoon

Stayed 7 nights in May 2025

10/10 Excellent

Martina

Stayed 3 nights in Mar 2025

6/10 Okay

Omolara

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Doris, Chicago

Disliked: Amenities, property conditions & facilities
Breakfast could be better. They serve boiledinstead of scrambled eggs. Place is becoming a shelter for homeless. They sponsor a program. Housekeeping does not want toclean room daily for paying customers!
Stayed 3 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in May 2025

6/10 Okay

Dale

Disliked: Staff & service
It was ok. Front Desk guy is very unpleasant
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect customer service from the hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

LaShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

I was impressed with the cleanliness and comfort for the price I paid. I will definitely come back and recommend to others.
Stayed 1 night in Apr 2025

8/10 Good

Dan

Stayed 1 night in Apr 2025

6/10 Okay

Kelvin

Disliked: Staff & service
Decent stay for a weekend
Stayed 2 nights in Mar 2025