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Quality Inn and Suites St Charles - West Chicago

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Dellora A. Norris Cultural Arts Center
    3 min drive
  • St. Charles Heritage Center and Camp Kane
    3 min drive
  • Arcada Theater
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    50 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Inn of St. Charles

Breakfast included
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (1033)
The price is $85
per night
$95 total
includes taxes & fees
Dec 8 - Dec 9
Best Western Inn of St. Charles

About this property

Quality Inn and Suites St Charles - West Chicago

St. Charles hotel with free weekday breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn and Suites St Charles - West Chicago features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1453 square feet (135 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn and Suites St Charles - West Chicago has designated areas for smoking.

A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 950 reviews" "
Rating 8 - Good. 350 out of 950 reviews" "
Rating 6 - Okay. 145 out of 950 reviews" "
Rating 4 - Poor. 65 out of 950 reviews" "
Rating 2 - Terrible. 37 out of 950 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dale

Traveled with family
I would stay again as it is overall better than average. Needs minor maintenance like most such as paint touch up and is it too much to ask that the drains are not so slow? Check them while room cleaning as for replacement of not working light bulbs too?
Stayed 1 night in Aug 2024

4/10 Poor

SEAN, NASSAU

Business traveler
Disliked: Cleanliness, amenities
Would not recommend.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great service, friendly, breakfast excellent.
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time I have stayed here and I'm happy to say it doesnt disappointed. Front desk personnel are pleasant and helpful. My room was very clean especially the bathroom. Spotless. Only problem was a noisy air conditioner. Hopefully that will be addressed. I have family nearby,and will continue to stay there.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
They have updated the rooms nicely.
Stayed 2 nights in Aug 2024

10/10 Excellent

bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 3 nights in Aug 2024

10/10 Excellent

BONNIE, Akron

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Location of the property was great. Looks like they are in a remodel phase or something. It's a bit run down, but clean and the service was good. Didn't have a gym of any kind so that's a negative for me. The free breakfast was a skimpy but they had most of the basics. The room was clean and comfortable. Overall for the price of the place I was happy with it.
Stayed 3 nights in Aug 2024

8/10 Good

Gary, Byron Center

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Should have a person at the check-in desk.
Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and property was very laid out big, if walking is hard for ask for a room that is closer to the front desk and dining.
Stayed 1 night in Aug 2024

8/10 Good

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was decent. The bathroom needed some attention( paint peeling) and the rest of the room was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Natalie

Not great
Stayed 6 nights in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

4/10 Poor

Kurtis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom we dirty and in very worn condition. The air conditioner was extremely noisy. The continental breakfast had very limited offerings. The entire stay was definitely not worth the price.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mary, West Burlington

Traveled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
Arrived at 8pm, Manager on site told me they didn't have any rooms available but he had something around the backside of the property he could show me to see if it was acceptable. I was confused as I've never heard such a request, and asked him to explain, and he just kept saying that he wanted to show me a room to see if it would be acceptable. I had a really bad feeling about the situation and canceled my stay. Would not recommend a female traveling alone to stay here.
Stayed 2 nights in Jul 2024

10/10 Excellent

ERNEST

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff. Decent breakfast. Need to post info about what to do doing a tornado warning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Nice stay & nice pool
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Traveled with family
Staff was very friendly and helpful. We had a situation come up to where we needed to check out at 3 instead of 11 and they were very understanding and said we could. Yes we had to pay a little extra but it helped us out tremendously Thank you Quality Inn. Very much appreciated it.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Stayed 1 night in Jul 2024

8/10 Good

Kim

Stayed 3 nights in Jun 2024