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Omni Chicago Hotel

4.5 star property

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Exterior
Exterior
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
676 N Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Millennium Park
    ‪15 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪42 min drive‬

Room options

View all photos for One Bedroom Suite 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with 2 Double Beds & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with 2 Double Beds & Sofa Bed

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Corner Suite King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Corner Suite King Bed & Sofa Bed

  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite with King Bed & Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite with King Bed & Sofa Bed

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite 1 Queen Bed

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Suite with Sofa Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Executive Suite with Sofa Bed

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite Governors 1 King Bed

Luxury Suite Governors 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite Governors 1 King Bed

  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza Chicago

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1789)
The price is $463
per night
$572 total
includes taxes & fees
May 16 - May 17
Hotel Riu Plaza Chicago

About this property

Omni Chicago Hotel

Hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite.
Omni Chicago Hotel offers 347 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Omni Chicago Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
676 Restaurant and Bar - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available for a fee: USD 10 to 50 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 676 Restaurant and Bar

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 50 for adults, and USD 5 to 25 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chicago Hotel Omni
Chicago Omni
Chicago Omni Hotel
Hotel Omni Chicago
Omni Chicago
Omni Chicago Suites Magnificent Mile
Omni Hotel Chicago
Omni Chicago Hotel Hotel
Omni Chicago Hotel Chicago
Omni Chicago Hotel Hotel Chicago
Omni Chicago Suites Magnificent Mile

Omni Chicago Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1000 out of 1442 reviews
Rating 8 - Good. 272 out of 1442 reviews
Rating 6 - Okay. 90 out of 1442 reviews
Rating 4 - Poor. 49 out of 1442 reviews
Rating 2 - Terrible. 31 out of 1442 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temp controls not good. Bath room floor very cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Stayed 2 nights in Nov 2024

10/10 Excellent

Vernon, Williamston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Troy

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right off the magnificent mile, spacious rooms, prime location, kind customer service. I've stayed there twice and would easily pick this again to stay at.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Comfortable, quiet, convenient location and great gym
Stayed 2 nights in Jan 2025

8/10 Good

brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
$50 for a one hour early check in seemed a bit much. Strange having to take separate elevators from the ground floor to the lobby and then the lobby to the rooms. This resulted in some lengthy delays.
Stayed 1 night in Dec 2024

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great place!
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Stayed 4 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was superb!!
Stayed 1 night in Jan 2025

2/10 Terrible

Karol

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic 4 star hotel hospitality on the Mag Mile in Chicago. Professional and helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Xiaohu

Stayed 1 night in Dec 2024

10/10 Excellent

patty

Traveled with partner
Perfect location on the magnificent mile. Right in the middle of some of the best shopping
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Stayed 2 nights in Dec 2024

4/10 Poor

Vanessa

Traveled with family
Disliked: Staff & service
I never leave reviews, but I felt compelled to do so here. We arrived to the hotel later in the evening, 3 adults and two teenagers, exhausted after a day of traveling. We had two adjoining rooms booked - one king, and one with two queens for 3 people. When we checked in, we were given keys to adjoining rooms that were already occupied! You can imagine our shock when we opened the doors and saw other guests’ items. Fortunately, the other guests didn’t appear to be in the rooms at the time, so we quickly shut the doors and left. Then, it took forever to figure out rooms for us. They ended up not adjoining and not the bed configuration we reserved. (Three people in a king room with no sofa bed would not work.) When we requested a rollaway bed for the third person in the King room, it took over an hour for one to arrive - only to see it had no bedding and was just parked in the hall with no set up. This only added to the exhaustion and frustration. When we tried to call the front desk, the telephone in one of the rooms didn’t work. The bathrooms are desperately in need of an update. It was just an overall very bad experience right before Christmas. I certainly expected more from an Omni. The one bright spot was Sunday breakfast in the hotel restaurant. Food was fantastic and service was excellent. The location is also ideal. But, unfortunately, we won’t be returning.

6/10 Okay

M

Traveled with family
Liked: Staff & service
Rooms are seeing a little wear and tear.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room set up, excellent staff and prime location. Most enjoyable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Saw

Traveled with family
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and people are amazingly friendly, they make your stay wonderfull. The doorman's Javier, Mark and everyone are amazing...
Stayed 4 nights in Dec 2024

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Jan 2025

8/10 Good

ANDREA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024