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Hyatt Regency O'Hare Chicago

4.0 star property

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Photo gallery for Hyatt Regency O'Hare Chicago

Presidential Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
2 Double Beds Premier Tower | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Designer toiletries, hair dryer, bathrobes, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar

Explore the area

Map
9300 Bryn Mawr Ave, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪6 min walk‬
  • Rosemont Theatre
    ‪9 min walk‬
  • Fashion Outlets of Chicago
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Fitness)

  • 449 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite Premier Tower

VIP Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

VIP Suite Premier Tower

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Panorama, with stairs)

Room, 1 King Bed (Panorama, with stairs) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Panorama, with stairs)

  • 792 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Premier Tower

1 King Bed Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

1 King Bed Premier Tower

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Shower)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite Premier Tower

Presidential Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite Premier Tower

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Double Beds, Private Balcony

Room, 2 Double Beds, Private Balcony | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Private Balcony

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Premier Tower

Premium bedding, in-room safe, desk, laptop workspace

2 Double Beds Premier Tower

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (with stairs)

Deluxe Suite, 1 King Bed (with stairs) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed (with stairs)

  • 1131 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite Premier Tower

Studio Suite Premier Tower | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite Premier Tower

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Regency O'Hare Chicago

Rosemont hotel connected to the convention center, walkable to Rosemont Theatre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Change of towels is available on request.
Hyatt Regency O'Hare Chicago offers 1095 accommodations with iPod docking stations and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities consist of a business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 100000 square feet (9290 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency O'Hare Chicago is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Hyatt Regency O'Hare Chicago has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Self parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Self parking fee: USD 45 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt O'Hare
Hyatt O'Hare Regency
Hyatt Regency Hotel O'Hare
Hyatt Regency O'Hare Chicago Hotel Rosemont
O'Hare Hyatt
O'Hare Hyatt Regency
O'Hare Regency Hyatt
Regency Hyatt O'Hare
Regency O'Hare
Regency O'Hare Hyatt
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Ohare Hotel
Hyatt Regency Rosemont
Hyatt Regency O'Hare Hotel Rosemont
Hyatt Regency O'Hare Hotel
Hyatt Regency O'Hare Rosemont
Hyatt Regency O'Hare Chicago Hotel
Hyatt Regency O'Hare Chicago Rosemont

Hyatt Regency O'Hare Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 932 out of 1467 reviews
Rating 8 - Good. 256 out of 1467 reviews
Rating 6 - Okay. 130 out of 1467 reviews
Rating 4 - Poor. 64 out of 1467 reviews
Rating 2 - Terrible. 85 out of 1467 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Delaney, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to say stayed there for new years
Stayed 1 night in Dec 2024

4/10 Poor

Katie L

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Ajlal

Stayed 1 night in Dec 2024

6/10 Okay

Carrol

Stayed 1 night in Dec 2024

2/10 Terrible

Chad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t any vending machines at property and was told that I would be charged 4 dollars on credit card if water bottle in room was drank microwave was outside in hallway everything was outdated never had any problems with Hyatt up until that stay
Stayed 1 night in Dec 2024

2/10 Terrible

Julissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Do not recommend
Spend New Years Eve there and I was actually surprise how quite it was the whole night but comes 2am and all I hear is a door slamming every other second and a smoke alarm on the floor above us. I try to call front Desk and the phone does not work so I make my way all the way to the front desk only one person working so waited about 15 minutes to let them know that the door she can clearly hear slamming is the room next to mines and I could not sleep also told her about the alarm once I arrive on my floor I seen security and told them as well they kinda help but not for long.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

8/10 Good

Davita

Liked: Cleanliness, staff & service
Disliked: Amenities
Great hospitality staff and breakfast buffet.
Stayed 2 nights in Jan 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Efficiency
Stayed 1 night in Dec 2024

10/10 Excellent

Tomico

Stayed 3 nights in Oct 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Moraya, Providence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Carolyn

Signage should be clear for those waiting in line. Others just walk up to the counter negating those who have been patiently waiting. Also, when checking out holds should be immediately released and returned to card holders.
Stayed 1 night in Dec 2024

6/10 Okay

Jesus, Lansing

Stayed 1 night in Dec 2024

6/10 Okay

Tonya

Traveled with family
Close to airport which is nice. Property is clean and good service in restaurant/bar areas. Room is clean. Only complaint is beds are small and it was loud in the room next to us into the night.
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The property charges my account 3 different times after check in even though the room was already paid for. The management didn’t seem to care one way or another and refused to comp me for the inconvenience, he assured me that after check out everything would be refunded as they were incidental holds that should’ve only been held once. Fast forward to yesterday 1/2/25 one of the charges have now increased and none of them have dropped off. I called and a front desk rep told me to dispute the charges with my bank. I didn’t want to go that route and instead asked for a supervisor. The supervisor was very nice and and again advised me that she fixed the errors and I would be refunded the total of all three charges..we will see
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Xiaoxiong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaneika M.

Liked: Property conditions & facilities
Everything
Stayed 1 night in Dec 2024

8/10 Good

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this property on New Year’s Eve. The hotel was clean, quiet and the staff were very helpful and professional. I will definitely visit in the future.
Stayed 1 night in Dec 2024

4/10 Poor

Elba

Stayed 1 night in Dec 2024

10/10 Excellent

Prasad

Stayed 1 night in Dec 2024