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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby
Bar (on property)
In-room safe, desk, laptop workspace, soundproofing
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Willis Tower
    ‪5 min walk‬
  • State Street
    ‪8 min walk‬
  • Merchandise Mart
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Centric The Loop Chicago

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1694)
The price is $119
per night
$140 total
includes taxes & fees
Feb 9 - Feb 10
Hyatt Centric The Loop Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 51 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Destinee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff!!!
Stayed 3 nights in Oct 2024

8/10 Good

Mary Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for taking in downtown attractions.
Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Traveled with group
Disliked: Cleanliness
Good location but poor house keeping
Good location in the loop but not a lot open still since Covid. Rooms were not cleaned at all during stay and coffee facilities not refreshed everyday either! Paid $75 deposit supposed to be refunded after 3/5 business days but still waiting after nearly 10 days
Stayed 3 nights in Oct 2024

10/10 Excellent

Qing

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Osipov

Stayed 1 night in Sep 2024

4/10 Poor

Kasia

Business traveler
Disliked: Cleanliness
Dirty room, no housekeeping.
No service came to clean my room or bring fresh towels during my 2 day stay. I found old food under the couch, which was disgusting. The lightbulbs in the room needed to be replace and were flickering nonstop.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chenault

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about the property, from cleanliness to polite staff. The only thing I was dissatisfied with was that they offered to do housekeeping every other day, so I requested every day (which is included). On our second day housekeeping came by and we weren't quite ready to exit the room so I asked the lady to come back in about 20minutes and it turns out she never came back at all. My room was not clean when I returned from my business meetings that evening.
Stayed 3 nights in Oct 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in great location. Liked the way it was decorated for Halloween.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Stayed 2 nights in Sep 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Adriana

Stayed 1 night in Sep 2024

6/10 Okay

Benjamin

Business traveler
Liked: Cleanliness, property conditions & facilities
Good location, but nothing else special about this hotel. It’s a basic Hyatt surrounded by expensive unique locations.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2024

2/10 Terrible

Sabrina

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please if you’re looking to have a good trip do not stay here. We asked for a city view and received a brick wall. The mattress was allllll stained it was very gross. The pillows are extremely uncomfortable and when we asked for a room that actually had a city view all they offered to refund was 15$. I urge you please if you want to stay here and are torn between another place please please pick the other place. There’s no valet, parking is down the street. Not to mention the pictures are very misleading it looks like there’s separate rooms or at least space between each bed and there is not I do not recommend the suite for 5 people you will have a terrible time. Also the air condition sucked and they charged us 4.50 per water bottle. Only good thing was the makeup remover lol never ever staying here again
Stayed 2 nights in Oct 2024

4/10 Poor

Zack

Stayed 1 night in Sep 2024

10/10 Excellent

Areanna

Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hyatt Place! Our room was spacious and thoughtfully designed, with the bathroom set apart in its own area, which offered extra privacy and convenience. The staff were friendly and welcoming, adding to our positive experience. We also appreciated the prime location; being able to walk to nearly all the local attractions saved us money on Ubers and allowed us to fully enjoy the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Lexis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó lo cerca que estaba de todos los lugares que queriamos visitar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kojo

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024