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Hyatt House Chicago West Loop

3.5 star property

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Photo gallery for Hyatt House Chicago West Loop

City view from property
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly

Explore the area

Map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪2 min drive‬
  • Willis Tower
    ‪2 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Kitchen Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Studio Kitchen Suite | King Bed (plus sofa bed)

  • 240 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Kitchen Suite | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Kitchen Suite | King Bed

  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

High Floor Kitchen Suite | Two Queen Beds

  • 365 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for High Floor Den | Two Queen Beds

City view

High Floor Den | Two Queen Beds

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 289 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

Studio Kitchen Suite | Two Queen Beds

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Den | Two Queen Beds / Roll-in Shower

Accessible Den | Two Queen Beds / Roll-in Shower | Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | Two Queen Beds / Roll-in Shower

  • 247 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite | King Bed (plus sofa bed)

  • 327 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Den | King Bed

City view

High Floor Den | King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Den | Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Den | Two Queen Beds

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Den | King Bed

Shower, designer toiletries, hair dryer, towels

Den | King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

Shower, designer toiletries, hair dryer, towels

Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House Chicago West Loop

3.5-star hotel in Downtown Chicago
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Chicago West Loop features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt House Chicago West Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 68 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 60607

We should mention

Pool access available from 6:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok stay but let down through problems

A nice hotel, but let down by a few items. Bar closed on the weekend. Room servicing was missed 3 out of 5 times and what a nightmare for getting an accurate bill for expenses.
Stayed 11 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property within walking distance of any need(s). Safe neighborhood environment. Will stay here again if in the area (stayed 3 nights).
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cortney

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Stayed 3 nights in Jan 2025

10/10 Excellent

Tracy

Stayed 1 night in Mar 2025

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ankita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Austin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long lines at check in. One person working as slow as possible.We Wanted to get something to drink one of the staff directed us to the bar where no one was working. The front desk said should be open ? 1 hr later asked again they said sorry bartender called in ... so ??? Billion dollar corporation doesnt have a backup bartender ? For the recored the bar never opened while we were there. The rooms are noisy! There is no insulation in this building. You hear everyone fighting, farting and f**king! At one point I thought my door was open the people in the hallway sounded like they we're in our room. The room had spill stains on the walls that have never been cleaned etc. The breakfast was an absolute nightmare! Attempted to eat twice ! Both times everything was empty and 12-20 people waiting for them to bring out more food. We left went to local restaurant. We stayed here because of its location, Being walking distance to the event we were attending. Next time I'll stay somewhere else and pay for an uber.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 2 nights in Feb 2025

6/10 Okay

Ariel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful. Unfortunately we drove and the dedicated parking garage was completely full, as well as the rest of the lots in the area. Had to walk 20 mins in the cold with all of our luggage.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Parisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Aida

Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, easy street parking, great breakfast, awesome pool with a fantastic view - floor to ceiling windows. We stayed in a suite which had lots of room, clean and very modern. Would highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel

Stayed 1 night in Feb 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect.

The hotel was nice and clean. The room was nice. The only issue that I had was that the mattress on the bed looked old.
Stayed 3 nights in Feb 2025

6/10 Okay

Jane

Traveled with family
Disliked: Staff & service
The above rating is not for the property--it's for the staff who tried to check us in. Since they were overbooked, we had to be "walked" to another Hyatt property. If the check in clerk had explained that when you get "walked" to another hotel, you are required to return to the original hotel after the first night. (BTW, we were traveling with my 90 year old mother-in-law who has mobility issues, and I would DEFINITELY remember if they told us to return the next day.) We were not told to return and wrongly stayed at the new hotel, which caused a billing nightmare. My son already paid Expedia, but we were charged again for the stay. Most of the charges fell off the credit card within 5 days, but 2 had stuck until we called the hotel to remove the last 2 pending charges. It took over 2 weeks to finally get this situation resolved! We were told by the Hyatt staff at the original hotel that using a 3rd party for booking rooms is not ideal since you don't have the ability to check actual room availability. That disconnect is very bad and discourages me from using a 3rd party reservation service, preferring to go directly with the hotel for a reservation.
Stayed 3 nights in Feb 2025