Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Naperville Riverwalk, an IHG Hotel

Property amenity
Exterior
Bar (on property)
Property amenity
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
120 Water Street, Naperville, IL, 60540
  • Riverwalk
    3 min walk
  • Riverwalk Park
    3 min walk
  • Naper Settlement Museum
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Suite, 1 King Bed, River View (Living Area)

  • 750.00 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, River View

  • 400 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, River View (Living Area)

  • 750.00 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

  • 350.00 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Living Area)

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible

  • 750.00 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Living Area)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

  • 350.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Living Area)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Balcony (Living Area)

  • 750.00 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, River View

  • 350.00 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room

  • 400 sq ft
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

  • 350.00 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 350.00 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Naperville Riverwalk, an IHG Hotel

3.5-star Naperville hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Hotel Indigo Naperville Riverwalk, an IHG Hotel offers 158 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5600 square feet (520 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Hotel Indigo Naperville Riverwalk, an IHG Hotel is a smoke-free property.

Hotel Indigo Naperville Riverwalk, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 5,600 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 100 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel
Hotel Indigo Naperville Riverwalk, an IHG Hotel Naperville
Hotel Indigo Naperville Riverwalk, an IHG Hotel Hotel Naperville

Hotel Indigo Naperville Riverwalk, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 779 out of 1055 reviews" "
Rating 8 - Good. 187 out of 1055 reviews" "
Rating 6 - Okay. 47 out of 1055 reviews" "
Rating 4 - Poor. 20 out of 1055 reviews" "
Rating 2 - Terrible. 22 out of 1055 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but the hotel was very nice. We had a river walk view. Food and drink from Plank was top notch. My only complaint is the AC is very loud and kept me up most of the night. I will still stay there again next time I’m in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August stay
The hotel was beautiful, staff was friendly, and there were no issues!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth The Extra
Frankly, we generally stay at more affordable places, but being right at The Riverwalk and all those shops as well as having a balcony to overlook them, was just too much to resist.
Stayed 1 night in Aug 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location with lots of shopping and restaurants … rooms were super clear and roomy. Enjoyed our stay and would definitely stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Ireneusz

Traveled with partner
Very accommodating stuff. Excellent location of the hotel. Attractive decor. It’s my Naperville best home away from home.
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dorhine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was splendid
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location
Stayed 1 night in Aug 2024

10/10 Excellent

Raquel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location of the hotel. The hotel was clean, quite, and well-cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Stayed 1 night in Aug 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good experience overall
Room was super cute and clean, bed very comfy. Check in staff weren’t overly friendly or welcoming but also not rude. The area around the hotel is adorable and everything is walkable. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

LYNNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. The hotel is beautiful. Our room was great. The Plank was a great place to eat and get together with family to visit. The bartender was very personable and she even joined in our conversations.
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything you need for a great stay in downtown Naperville. Food, shopping, and a beautiful river walk
Stayed 2 nights in Jul 2024

8/10 Good

Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashley at the front desk is personable, friendly, knowledgeableand provided high quality service
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the perfect location for our weekend getaway to Naperville. We ended up not being able to rent a car (due to the crowd rise problem) and it worked out perfectly because we didn't need it once we arrived to the hotel. Everything was walkable, shopping, dining, it has it all. We even enjoyed the riverwalk for our morning run. The hotel itself is beautiful. Our room was spacious and clean. Highly recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Hannah

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024