4/10 Poor
Douglas
Traveled with partner, Traveled with family
Nov 27, 2024
This hotel was mediocre at best. They tried to charge us $72 a day for parking one car until one employee whispered Toni’s on the side that we could go down the street and find $10 a day parking which we did. Not right to not disclose this upfront in order to monetize a big profit. Second, We were left 2 bottles of water at $5 per bottle. Why not leave water as a courtesy? Small price to pay to leave a nice impression that negates these reviews. The nice hotels do who are customer centric leave complimentary water when we first arrive. Finally, I left my pillow and they found it later. I told Them to pitch the pillow but if they could please send the pillowcase in an envelope, that would be appreciated. But they refused saying they have to charge us to mail a pillowcase.
Douglas
Stayed 2 nights in Nov 2024