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Hotel Arista

4.5 star property

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Photo gallery for Hotel Arista

Hotel Arista's modern entrance welcomes guests with a well-lit facade and beautifully landscaped surroundings.
Relax in our spacious lobby with a cozy seating area, fireplace, and comfortable sofas.
Experience a serene atmosphere in this stylish space, featuring a bathtub, wooden slats, and lush greenery.
Formal dining area with elegant table settings and a beautiful floral arrangement.
Welcome to our hotel lobby, featuring a spacious area with polished floors, a central reception desk, and lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪6 min drive‬
  • Centennial Beach
    ‪9 min drive‬
  • Riverwalk
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 660 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(9 reviews)
  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arista

4.5-star Naperville hotel with coffee shop/cafe
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Hotel Arista features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers spa services, a vending machine, and multilingual staff. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are complimentary for guests.

Hotel Arista has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.
Zorba Lounge - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Arista Coffee & Cafe - This café serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1002 reviews
Rating 8 - Good. 124 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lenardo

Stayed 1 night in Apr 2025

10/10 Excellent

Travis, Lockport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

6/10 Okay

SHAUNA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

dhantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Beautiful hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar and staff
Stayed 1 night in Feb 2025

6/10 Okay

Joy

Stayed 1 night in Mar 2025

10/10 Excellent

Kush

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotel staff and restaurant staff were amazing! I set up this stay to propose to my Girlfriend (SHE SAID YES!) The restaurant staff set it up perfectly. Filmed it for us. Center booth. Special desert. Even gave us a card singed by the entire staff. Got back to the room and a heart of rose petals on the bed and a second desert on the table. The property is amazing and modern. Comfortable bed and amazing room! Very clean and well kept property. If I could give it 6 stars I would! The staff truly makes a great place even better!
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted

We have been staying there for the last 14 years, to include hosting our wedding there. We have watched it go down hill. We always stay in a corner suite. There were dirty children's handprints all over the windows, wrappers on the floor from someone who was in the room before us, but the WORST part was when I took a bath and was covered in bugs and hair spraying out the tub faucet; it clearly had not been cleaned in months. We've reached out in person, via email AND via phone. The ONLY response we've received is them trying to sell us event booking. We will no longer be hosting events there. Pictures below of the bugs and handprints.
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was wonderful. I wish we had a chance to check out the bar area but it was closed for a private event. Also there is no grab and go shop for small items to snack or drink in our room. We had to order from Uber eats for snacks. So that was inconvenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandy, WEST CHICAGO

Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 3 nights in Mar 2025

8/10 Good

Josiah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While everything in the room description wasn't included my wife and I had a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abiodun

Traveled with family
Liked: Amenities
Fantastic place. We will definitely be back. Classy, clean and lovely location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Traveled with family
Liked: Property conditions & facilities
Great Facility,great service! Wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

6/10 Okay

Abigail

Liked: Cleanliness
Mediocre experience
Stayed 1 night in Feb 2025

8/10 Good

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025