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Homewood Suites by Hilton Chicago-Downtown

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Lobby sitting area
Lobby
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Reception

Popular amenities

  • Parking available
  • Kitchen
  • Pet friendly
  • Laundry

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)
  • 516 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Suite, 1 King Bed with Sofa bed, City View, Corner | City view

Suite, 1 King Bed with Sofa bed, City View, Corner

8.8 out of 10
Excellent
(20 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Premium Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(13 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 531 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 531 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(46 reviews)
  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Chicago-Downtown

3-star hotel in Downtown Chicago
This smoke-free hotel features an indoor pool, a fitness center, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Chicago-Downtown features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1784 square feet (166 square meters) include conference space. This Chicago hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Homewood Suites by Hilton Chicago-Downtown is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,784 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1020 reviews
Rating 8 - Good. 252 out of 1020 reviews
Rating 6 - Okay. 95 out of 1020 reviews
Rating 4 - Poor. 51 out of 1020 reviews
Rating 2 - Terrible. 23 out of 1020 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay here. The valet parking was a great and efficient service for us and all the staff we encountered were very friendly and helpful to us. The room was perfect for our needs as well. We will definitely stay here again the next time we're back in Chicago.
Stayed 2 nights in Apr 2025

10/10 Excellent

LESLY

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like is that you don’t have parking attached to the building, but do find a parking garage near by. And loved loved the customer service !!!
Stayed 1 night in Apr 2025

8/10 Good

Zach

Liked: Cleanliness, staff & service
Nice place for the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Coea
Stayed 2 nights in Apr 2025

10/10 Excellent

Joann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was great. Breakfast was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMIA Janay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel! Convenient it was close to everything. Would absolutely recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed having a pool to swim in at the end of the day. The breakfast each morning was wonderful. The rooms were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, family friendly, delicious variety at breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Priyank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Safe property..
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in Apr 2025

6/10 Okay

Noel

Traveled with group
Disliked: Property conditions & facilities
Stayed for 6 nights—the staff at the valet desk were incredibly kind! However, we had trouble checking in. We arrived really early and had no issue leaving our bags with valet and enjoying the city for a few hours (did not expect our room to be ready when our flight landed). We were checked in, then told to come back around 3. At around 3, we were asked to wait a few more minutes, and would be told when our room was ready. However, there must have been a staff change, because we waited an hour and watched many other people get checked in and go to their rooms. I went back up to the desk, and the person then on duty checked me in again as if we’d never been there, and acted a bit annoyed with me. They did not give me any information about our room or security deposit—just handed me the card with a frown. Our room was as pictured, but not incredibly clean. Housekeeping comes every other day (pretty standard), but they left our trash bag sitting in the middle of the kitchen, leading to flies, and never replenished our shampoo (it was empty when we got there). They also did not replenish our toilet paper halfway through the trip. We had to call down and ask for both of these things (twice for the shampoo, because it never arrived the first time). Positives of staying are that it’s in a great area and, again, valet was very nice. I wouldn’t stay here again, though.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We WILL be back!

We thoroughly enjoyed our stay and plan to make another reservation for a return trip in the future. Though we did not use the pool, we did venture into the pool area and it looked amazing. The view, the service, the entire experience was just so incredible, we did not want to leave. Plus, an added bonus was the ability to leave our luggage onsite after checkout while we could still roam the city before our train departure. Truly amazing and cannot wait to return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thiago

Stayed 1 night in Mar 2025

8/10 Good

Christina

Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service, amenities
Exellent Service
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Staff & service
The room wasn't particularly nice or clean. Worn and buckled carpet, cracked sink, etc. However, the service was great. The receptionist, Joy, was fantastic.
Stayed 1 night in Apr 2025

6/10 Okay

John

Only one elevator working was a complete pain! Long waits!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great service, pretty good breakfast though i did wish for a bit more variety. The room (a suite) was clean and ideal for a couple and 1-2 children with more than enough amenities. The indoor pool was also nice. The area felt safe; always lots of people around and is walking distance to many things like shopping with plenty of choices for food. The only downfall was having one working elevator, so we had to wait and it would usually be full and stopping on multiple floors. However, the other elevator was fixed when we were checking out. The parking situation gets a little sticky. We opted to leave it with valet using the app SpotHero, which was cheaper than the hotel fee. We just used Uber to get places, which wasn't too expensive thanks to where the hotel is located.
Stayed 3 nights in Apr 2025

4/10 Poor

Woodrow

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth Ann

Traveled with family
Liked: Amenities
Staff was very helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Stayed 1 night in Mar 2025