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Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Suite, 1 Bedroom, Corner | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Exterior
Lobby
Studio, 1 King Bed, Corner | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
59 E. 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪15 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(7 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch Smart TV with premium channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner

Bathroom shower

Suite, 2 Queen Beds, Accessible, Corner

8.4 out of 10
Very good
(8 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Corner

9.0 out of 10
Wonderful
(80 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(250 reviews)
  • City view
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Living area | 49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Corner

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

49-inch Smart TV with premium channels, TV, Netflix

Studio, 1 King Bed, Accessible, Corner (Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Pool

Hilton Garden Inn Chicago Downtown South Loop

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1570)
The price is $197
per night
$231 total
includes taxes & fees
Apr 18 - Apr 19
Hilton Garden Inn Chicago Downtown South Loop

About this property

Homewood Suites by Hilton Chicago Downtown South Loop

3-star hotel in Downtown Chicago
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. This 3-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Homewood Suites by Hilton Chicago Downtown South Loop is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Tea % - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1116 out of 1859 reviews
Rating 8 - Good. 439 out of 1859 reviews
Rating 6 - Okay. 168 out of 1859 reviews
Rating 4 - Poor. 74 out of 1859 reviews
Rating 2 - Terrible. 62 out of 1859 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Traveled with family
Liked: Cleanliness, staff & service
Not too bad
Overall it was ok. There were a few things I’d note, make sure to try to leave earlier than you anticipate because due to only one elevator it took us a family of 6 two rooms over 30 minutes to catch an elevator due to there being no space. Also, throughout the day we kept hearing pipe noises or some loud noise of some sort at all hours. The staff was very pleasant but they were definitely short staffed towards the evening and the pool was not kept and we had to call for towels which thankfully someone did bring them before the pool closed. Breakfast was decent for being free but there is NO room to eat in the quarters where it is served. If you plan on eating in Your room you will wait 10 -30 minutes to get back on the elevators as well. Thankfully they helped at one point letting security give rides on the service elevator. Thankfully staff was good and helped when they were able to.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jessilyn

Disliked: Staff & service, property conditions & facilities, room comfort
Was provided a handicap room which was inconvenient for someone who isn’t handicap. Water in shower had no pressure and would completely turn off at some point during my shower. Water was cold didn’t get hot enough. Only had 1 elevator for 30 floors causing us to have to wait up to 30mins to get on an elevator.
Stayed 2 nights in Jan 2025

6/10 Okay

Anjelina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, up to date and a nice kitchen area. However I would only not stay here again because of 2 reasons which I believe is crucial when staying in a hotel during vacation. First reason is, you can hear EVERYTHING from your room. Of course you’re gonna hear the outside parking and train. (Not a big deal) NO you can hear EVERYTHING going on out side your room. You could hear the elevator ring and people talking moms yelling at their kids. When you want to go back to the hotel to nap, you can’t. Everyone will wake you up. It’s loud. Not a soft talk no even my husband said, “sounds like our door is open”. Second reason is they don’t provide your bed with actually bedding/comforter. You get a sheet and a thicker sheet like thing. Was not warm at all. We had to use old ragity blankets that were sitting in the closet. Not the best ever. Also they had one elevator working. So during breakfast hour you’re waiting 10 plus minutes for the elevator. If you needed to run down to the lobby rq, you could not. It wasn’t a terrible experience, it was clean, a roof over our head, complimentary breakfast the “perks” of being in a hotel was not tangible here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Neil Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a nice stay. Quiet and clean. However, they really need to get the lift fixed. From other reviews I've read it's been out of action for weeks. Queues and long wait times for the one lift.
Stayed 11 nights in Dec 2024

10/10 Excellent

Deandre

Stayed 1 night in Dec 2024

2/10 Terrible

Laura and Shawn

Stayed 4 nights in Dec 2024

10/10 Excellent

Nina, Merrillville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a great view of the lake with no other building in front. The room was spacious and clean. Only downfall was the pool was not working on NYE!
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very good condition with the exception of the elevator. The hotel was at capacity and only one elevator was working. Wasted an enormous am out of time WAITING for elevator. No compensation was given so that was very dissatisfying. Breakfast wasn’t the best and more space is needed for seating & long waits.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities
Well managed the desk people were very pleasant and helpful
Stayed 3 nights in Nov 2024

4/10 Poor

Geoffrey M

Stayed 3 nights in Dec 2024

2/10 Terrible

Alex

Stayed 1 night in Dec 2024

10/10 Excellent

Nader

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very good service
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in South Loop Chicago
The room was spacious, and we enjoyed the free breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Phyllis

Disliked: Property conditions & facilities
Walk it out lol
The elevator was out during my stay
Stayed 2 nights in Dec 2024

8/10 Good

TAMMY T

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Decent
Decent location, room was clean but even though we reserved the corner suite, I didn't believe we were given the 600 ft² one. Breakfast was adequate and frequently restocked up until closing hour. Friendly staff, but busy. The hotel was fully booked so the small lobby was always packed. The lobby/front desk services 2 Hilton Brand hotels under one room sharing breakfast, the tiny pool and hot tub and gym. Elevators are separate. Our side, Homewood suites, operated on 1 elevator the entire weekend with the hotel being completely book. In addition, you can't use the stairs as they don't open onto the floors except at the 1st and 8th floor. I was trapped in the stairwell until finally I could get an elevator to the 19th floor. The elevator/stairwell situation is horrible. They offer valet parking, $70, but public parking right beside the hotel with in and out privileges was $36 for 24 hour period.
Stayed 2 nights in Dec 2024

4/10 Poor

Heba

Disliked: Property conditions & facilities
Air conditioner is as loud as a tractor, uneven heating, the kitchen was nice but the room overall looked old and didn’t have enough supplies for a room of 5.
Stayed 5 nights in Dec 2024

4/10 Poor

Eric N

Stayed 2 nights in Dec 2024

8/10 Good

Yvette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Front desk manager was friendly, knowledgeable and provided great recommendations. The room was clean, however the bathroom amenities were not properly supplied for the duration of our stay. Housekeeping was prompt with requests. The biggest inconvenience was there was only one working elevator which generated long waits throughout the day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for one of the elevators being down and not being able to use the stairs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tipuk

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good place to stay
Stayed 3 nights in Nov 2024

6/10 Okay

Eric N

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
1.The entire week, only one of the 2 elevators work. It took about 5 mins to 15 mins wait ... 2. The senior valley person was very rude and very disrespectful to my family. We had 7 lugagges and 5 book bags to hold when we checked out, he came and complaining that we had too many bags and yelling at the younger assistant which making us very uncomfortable
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, reasonably priced and updated. Could not hear neighbors. Only downside is 1 of the 2 elevators to get to our room was not working. Stairs were exit only. This made for additional wait time. We were told it had been out for awhile, hope they have a plan if the other one stops working.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine. Hotel was very budy and only one elevator was working so it just took a little longer to move around the hotel. Also, our chair leg broke as soon as someone sat in it, engineering took it to fix but we never received another chair for the weekend. We were there for a Bears game so it was a perfect walk to the stadium, about a mile.
Stayed 2 nights in Dec 2024