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Holiday Inn Express Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Naperville by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
1837 Centre Point Circle, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    ‪3 min walk‬
  • Naperville Yard Indoor Sports Complex
    ‪9 min walk‬
  • DuPage Children's Museum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Naperville Chicago

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (659)
The price is $84
per night
$94 total
includes taxes & fees
Mar 13 - Mar 14
Tru by Hilton Naperville Chicago

About this property

Holiday Inn Express Naperville by IHG

3-star Naperville hotel walkable to Naperville Yard Indoor Sports Complex
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Naperville by IHG offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Naperville by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in January 2020.

Holiday Inn Express Naperville by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Naperville IL
Country Inn Carlson Naperville IL
Country Inn Radisson Naperville IL
Country Radisson Naperville IL
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn
Country Inn & Suites Naperville Hotel Naperville
Midwestern Inn Naperville
Midwestern Naperville

Holiday Inn Express Naperville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jarad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good clean property close to entry/exit point off of freeway. It was clean and our room was tidy. Unfortunately we were there with a young cheer group who enjoyed being extremely loud! They took over the lobby with their party and played loud music in their rooms that came through the floor late into the night. Had to go down to the desk to ask them to knock on doors - not my favorite thing to do. Wish the hotel staff would’ve done a better job monitoring. Breakfast is decent and parking is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tashebau

Stayed 4 nights in Oct 2024

10/10 Excellent

SUJATA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cerephena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nidhi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Najeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

HITESH

Stayed 1 night in Oct 2024

10/10 Excellent

thu anh

Business traveler
Liked: Cleanliness, amenities
Clean
Stayed 4 nights in Nov 2024

6/10 Okay

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts was great and the pillows were comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing super unique just a very clean and affordable hotel
Stayed 1 night in Nov 2024

8/10 Good

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the young lady worked the front desk, was so professional, polite, she did a wonderful job.. because of her being so kind she is the reason i would stay there again. Need more like Maria..
Stayed 1 night in Nov 2024

4/10 Poor

Sydney

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unlike many of the Holiday Inn express hotels that we’ve stayed at in the past, this one was pretty dirty and had the smell of marijuana in our room. We also found that room service did not change our sheets, but remade the bed and restocked the towels it seems a bit dishonest. Also, there was a very large Birthday party happening that took up the entirety of the lobby and surrounding area. It was about 10 PM and very very loud when we were trying to sleep. Also, the fire alarm went off on our second night, which woke us in the middle of the night. Overall, I probably would not come back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosa I.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RAKHI

Liked: Cleanliness, staff & service, property conditions & facilities
The team were courteous and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Danko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Stayed 1 night in Sep 2024