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Holiday Inn Express Chicago - Magnificent Mile by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago - Magnificent Mile by IHG

Exterior
1 bedroom, in-room safe, individually furnished, desk
Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
640 N Wabash Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 2 Double Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Suite, 1 King Bed with Sofa bed

  • 249 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually furnished, desk

Standard Room

  • 190 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Room amenity

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn Chicago Downtown/Magnificent Mile

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (3407)
$179 nightly
The price is $179 total
includes taxes & fees
Hilton Garden Inn Chicago Downtown/Magnificent Mile

About this property

Holiday Inn Express Chicago - Magnificent Mile by IHG

Hotel in Downtown Chicago
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Holiday Inn Express Chicago - Magnificent Mile by IHG offers 175 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and coworking spaces. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff.

Holiday Inn Express Chicago - Magnificent Mile by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 65 per day)

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65.00 per day (49 ft away)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago-Magnificent Mile Holiday Inn Express
Holiday Inn Express Chicago-Magnificent Mile
Holiday Inn Express Hotel Chicago-Magnificent Mile
Holiday Inn Express Chicago-Magnificent Mile Hotel
Holiday Inn Express Mile

Holiday Inn Express Chicago - Magnificent Mile by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 134 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were somewhat small but very clean. Beds were comfortable and the complimentary breakfast was very nice. My only dissatisfaction was with the front desk when we tried to arrange a taxi. Communication was difficult.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kennedy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tiniest Hotel in Chicago
Stayed 2 nights in Feb 2025

10/10 Excellent

Valeria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! It is clean, conveniently located, and the staff are very friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Juanita

Stayed 5 nights in Mar 2025

10/10 Excellent

Glynis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly well located. Very comfortable beds. Historic building. Great dining options. Walking distance from a bunch of dopes attractions. The free breakfast is great. Only drawback was no fridge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vikas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Neil

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The rooms were very small and crowded. Everything seemed outdated. I’m not sure I would return.
Stayed 2 nights in Jan 2025

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly the worst hotel stay of my life. To start, we have stayed at this hotel many times. I used to stay at another hotel downtown but switched to this one because we liked it so much—well, I wish we never had. We visit downtown quite often, so I’m a seasoned traveler and know where I need to stay for a peaceful experience. The whole reason I book a hotel is to get some rest, and that did not happen during this stay. When I arrived at the hotel, I asked the front desk attendant for the lowest floor possible. However, he struggled to understand me as he did not speak fluent English. After checking in, I noticed he had placed me on the top floor facing the street. I went back to the front desk three separate times, requesting to be moved, but he refused to change my room. Each time, he insisted that he had given me the lowest floor possible, but in reality, it was the highest floor. Throughout the night, ambulances kept passing by, starting at 3 a.m. and again around 5 a.m. I have a professional job and never stay up late, but this one night, I had taken a day off work to go out and relax. I went to bed at 1 a.m., only to be woken up two hours later by sirens. I struggled to fall back asleep but finally dozed off around 5 a.m., only to be abruptly woken again at 7 a.m. by the housekeeping staff. Instead of closing the door normally while cleaning the room next to mine, they repeatedly slammed it against the security lock, making a loud banging noise every time th
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hataitip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mica

Stayed 3 nights in Feb 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and accommodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Amenities
a
Stayed 1 night in Feb 2025

10/10 Excellent

Latasha C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and I mean thoroughly clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a king size bedroom. Upon check in, the hostess informed me they overbooked. Due to the inconvenience, they gave my wife and I a queen size room at no charge. WOW! What service! Before we could question, why? Holiday Inn provided a solution on the spot. Leaving my wife and I asking, what did you just say about the N/C? Talk about preempting a problem with a solution. That is customer service. Expect us to be returned customers.
Stayed 1 night in Feb 2025

4/10 Poor

Abby

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the parking garage next door does not offer a discount, for 3 days it was $120, the water pressure in the room was awful and the rooms were extremely small.
Stayed 2 nights in Feb 2025

6/10 Okay

Peter, Auburn

Traveled with family
The hotel is in a convenient location within a five minute walk to a metro station. There are many restaurants and shops near the hotel. And the Magnificent Mile is just a stone’s throw away. However the hotel itself needs to upgrade its facilities with more modern items.
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
The sheets and pillows was not fresh they had a sent to him smell old I recommend the hotel get new pillows
Stayed 2 nights in Feb 2025

10/10 Excellent

Ader

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and really close from Mag mile!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jabree

Stayed 1 night in Jan 2025

6/10 Okay

Bonnie

Traveled with family

Keys didn’t work

We called the hotel a little early and asked if we could check in early, we were told yes, so got to the hotel 30 minutes before check in and was told we couldn’t check in. So we hung around and waited. We wow to check in at 3 and was told the room wasn’t ready yet. So waited a bit more. Finally checked in, and went to our room. We were given the handicap capable room, which is fine, just odd. Our keys worked to get in, but when we left and came back they didn’t work. So we went to the desk to get them fixed and came back up, they still didn’t work. The fridge isn’t cold and the shower makes a mess everywhere with no water pressure. Not the best experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple place to stay

Great place to stay for a decent price. Breakfast area was well maintained.
Stayed 2 nights in Jan 2025

6/10 Okay

Addison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms
Stayed 1 night in Dec 2024