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Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

Exterior
Bar (on property)
Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Hanger Clinic
    17 min walk
  • Franciscan St. James Health - Olympia Fields
    6 min drive
  • Franciscan Health Olympia Fields
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    48 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 240 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

3-star Matteson hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Chicago Matteson Conf Center, an IHG Hotel offers 202 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 8 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 13003 square feet (1208 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Chicago Matteson Conf Center, an IHG Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bar Louie - Onsite restaurant.
Bar Louie - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Louie
  • Bar Louie

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (13,003 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 20 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 7 to 12 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Holiday Inn Chicago Matteson Conf Center, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 116 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

MrCandy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We like the Restaurant. We did not like: the long walk from the front desk to the elevator; the security door on the first floor by the parking, is NEVER secured; room coffee machines dont work, neither do the phones or the hair dryers. In addition, there is a great pool area, but it is dry! Sad hotel it is becoming
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacha

Stayed 1 night in Jun 2024

4/10 Poor

Hasond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok but can be better
Tv's are out dated couldn't connect roku and the smell of mildew in the bathroom area
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley, Chicago heights

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly people clean rooms and great service
Stayed 1 night in Sep 2024

2/10 Terrible

Cornelius

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Densy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Staff & service, amenities
First off I have to point out that the location IS under renovation so some messy is expected. The staff at the desk was very cooperative, and the maid staff were very friendly. Having said that the first room they gave us didn't have a working fridge, nor AC, nor TV. Second room was not king size, and had an overwhelming smell of Thai food. Third room was perfect. Really enjoyed the hardwood floors...
Stayed 1 night in Sep 2024

10/10 Excellent

Javell, Minneapolis

Stayed 4 nights in Aug 2024

8/10 Good

Gary

Stayed 1 night in Aug 2024

6/10 Okay

William

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve never been to hotel that didn’t provide complimentary coffee in the lobby.
Stayed 3 nights in Sep 2024

6/10 Okay

Tosha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff must have given someone keys to my room at 0100 because while i had the safety locks off, waiting for pizza, someone used a key and just walked into my room. Not cool. The front desk didn't even question my account of the event and immediately offered up a discount. She knew she messed up.
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities
Beds were very firm, soft pillows. Great water pressure. Hand soap dispenser was empty. Towel wasnt clean. Didnt look like floor had been vacuumed, floor was dirty and had to hold handle down for toilet to flush completely. Property was under construction. I didnt care for a "club" in the lobby which required a strong police presence and was very noisy
Stayed 2 nights in Sep 2024

4/10 Poor

Amber

Business traveler
The hotel & rooms were disgusting. Thought it might just be our room but we were with a group & everyone’s rooms were gross
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel seems like it basically shut down with covid and never came back. Elevator and hallways were filthy from construction. Little things like buttons for the elevator with broken covers. Missing a regular coffee pod in the room, didnt end up mattering because in the morning i found the coffee maker didnt work anyway. Sink took nearly 5 full minutes to get warm water. Shower took even longer because it took me a bit to figure out the pipes were hooked up backwards and had to set to cold then wait. Bar louie downstairs turns into a night club after dark, people milling around parking lot/lobby and very loud.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Review
The room was clean, but very outdated could use some much-needed updates. The furniture was old and worn. The bed was comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

6/10 Okay

Romaine

Disliked: Amenities
Close to expressway , room outdated left early
Stayed 1 night in Sep 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deshawn

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person working was great. Initially my tv volume didn't work, and the phone didn't work. Had to use my cell to call the Front desk.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Business traveler
Location is great
Stayed 1 night in Aug 2024

10/10 Excellent

Cateshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond substandard!
Stayed 3 nights in Aug 2024

2/10 Terrible

James

Disliked: Property conditions & facilities, room comfort
Renovation vacation
It was under renovation and they started banging from 7am to 4pm or 5pm even Saturday and I want to be reimbursed
Stayed 3 nights in Aug 2024

4/10 Poor

Taniah

Disliked: Cleanliness, staff & service, property conditions & facilities
Wished the pool had been open. We had to make 3 trips to the desk because the room key stopped working even keeping it away from phones and other keys/cards. The batteries in the remote were dead and the staff struggled to find new ones. We had to visit 3 different floors to find a working ice machine. One of the pillow cases on the bed had blood stains on it. The only good things were the location and the convenience of a restaurant on site.
Stayed 1 night in Aug 2024