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Holiday Inn Aurora North - Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Aurora North - Naperville by IHG

Exterior
Exterior
Interior detail
Breakfast and dinner served, American cuisine
1 bedroom, desk, iron/ironing board, cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
2424 Sullivan Rd, Aurora, IL, 60506
  • Aurora University
    ‪7 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Paramount Theater
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

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Property amenity

Holiday Inn Express & Suites Aurora - Naperville by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1004)
$147 nightly
The price is $147 total
includes taxes & fees
Holiday Inn Express & Suites Aurora - Naperville by IHG

About this property

Holiday Inn Aurora North - Naperville by IHG

3-star Aurora hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Aurora North - Naperville by IHG offers 82 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 1991 square feet (185 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Aurora North - Naperville by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aurora Holiday Inn
Holiday Inn Aurora
Holiday Inn Hotel Aurora
Holiday Inn Aurora North Naperville Hotel
Holiday Inn Naperville Hotel
Holiday Inn Aurora North Naperville
Inn Aurora Naperville Hotel

Holiday Inn Aurora North - Naperville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 760 reviews
Rating 8 - Good. 220 out of 760 reviews
Rating 6 - Okay. 120 out of 760 reviews
Rating 4 - Poor. 60 out of 760 reviews
Rating 2 - Terrible. 50 out of 760 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Valishia

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimee

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Jeanne

Traveled with family
Disliked: Staff & service, property conditions & facilities
Door knob was broken in the bathroom. Staff was annoying, asking us to complete surveys several times. They even interrupted our breakfast and asked if we could filled out the survey now. The cook in the kitchen was on a personal call during our breakfast and the lobby staff were dressed in sloppy clothes.
Stayed 1 night in Feb 2025

10/10 Excellent

GARY, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Trey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I loved everything about the property, from the clean rooms to the excellent staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anne

Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Stayed 6 nights in Mar 2025

6/10 Okay

LaQuisha

Stayed 1 night in Mar 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, especially Miss Jacqueline. She made everything easier and stress-free.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer, Gig Harbor

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the hotel is very dirty. The door to our room was broken. The toilet was broken. The shower was barely working. It was quite terrible. The location is convenient for a commute on I-88. Our stay was 6 hours and we didn’t say anything about the issues since we were there to sleep a couple of hours and leave.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with partner
Liked: Staff & service
This hotel was in a central location. We felt safe entering and exiting the building. We were disappointed that a simple breakfast was not included in the cost. We understand that smoking is legal in Illinois, but people entering the elevator just after smoking a joint was not pleasant. We were unable to adjust the temperature in our room and it was very warm.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family

Our stay this past weekend

My room was fine, with some rattyness (frayed blockout curtains, bad caulk in the bathroom, dingy towels). The worst thing when I arrived was that the lobby women's bathroom had fresh vomit in the sink. I let the front desk know about it, but it hadn't been taken care of the next morning. There was also some mix-up with the room my brother and dad were assigned. They were supposed to have a room with two beds, but when they checked in, the room had a single king bed, which was awkward, but workable. At some point that first night, someone used a key card to enter their room. We think that it was a couple who booked a single king bed room. It sounds like my brother and dad should have been provided a room with two beds, and the couple who had the key card to access my dad/brother's room should have been assigned their king bed room. I'm not sure what the mix-up was in terms of booking and front desk process, which was altogether unsettling. That said, the staff at the front desk seem to be dealing with staffing issues, and they were so helpful. We were there for a family funeral, and the staff made the dining area available to us on Saturday evening, which was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Aaron

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Water leaking from ceiling of the shower
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quiet and service very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Kaitlynn

Stayed 2 nights in Jan 2025

2/10 Terrible

Jeff

Disliked: Property conditions & facilities, room comfort

Misrepresentation and total disappointment

When I booked the hotel I booked a king bed in a room with a bathtub. At check in I was told there was a bathtub in our room. There was not. When I called the front desk, they said only the rooms with 2 queen beds had a tub. They did nothing to accommodate us, offer any solution or anything. That is poor customer service not to mention misrepresentation by my reservation on Hotels.com
Stayed 1 night in Feb 2025

10/10 Excellent

tracy

Stayed 2 nights in Jan 2025

8/10 Good

Cary

Stayed 1 night in Jan 2025

6/10 Okay

john

Stayed 1 night in Dec 2024

4/10 Poor

raj

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
I paid for breakfast for my daughter and I . after talking to chef, everything was cooked for breakfast has cross contamination w pork. and We do not pork.
Stayed 1 night in Jan 2025