Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Exterior
Pool
Suite, 1 King Bed | Living area | 37-inch TV with cable channels, pay movies
Bar (on property)
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet friendly
  • Parking available

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • Millennium Park
    ‪12 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Family Room, 4 Bedrooms

  • Lake view
  • 880 sq ft
  • Sleeps 16
  • 4 Twin Beds

Room, 2 Double Beds, Lake View

  • Lake view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

  • Partial lake view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

  • Lake view
  • 880 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • Lake view
  • 940 sq ft
  • Sleeps 6
  • 1 King Bed

Room (Parlor)

  • Lake view
  • 370 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Partial lake view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Lake View

  • Lake view
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 3 King Beds

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

  • Lake view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 7
  • 1 King Bed

Suite, 1 Bedroom

  • Lake view
  • 880 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • Lake view
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

  • Lake view
  • 880 sq ft
  • Sleeps 8
  • 1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

  • Lake view
  • 880 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Chicago

4-star hotel in Downtown Chicago
2 restaurants, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 50 meeting rooms, and coworking spaces.

Wired and wireless Internet access is complimentary. Event facilities measuring 234000 square feet (21739 square meters) include a conference center. This business-friendly hotel also offers a health club, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Hilton Chicago is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 72 per night)
  • Covered valet parking on site (USD 88 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club

Family friendly

  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business center
  • Conference center (234,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1927
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 72.00 per night
  • Covered valet parking fee: USD 88.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60605

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1084 out of 1897 reviews
Rating 8 - Good. 354 out of 1897 reviews
Rating 6 - Okay. 233 out of 1897 reviews
Rating 4 - Poor. 127 out of 1897 reviews
Rating 2 - Terrible. 99 out of 1897 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe and convenient. Some dust in areas of room.
Stayed 1 night in Mar 2025

6/10 Okay

Anuj

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Desperately need an upgrade!
Stayed 3 nights in Feb 2025

8/10 Good

Kevin L

Stayed 2 nights in Feb 2025

10/10 Excellent

Madhulata

Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Stayed 2 nights in Feb 2025

10/10 Excellent

Randi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entryway and lobby. The staff were very inviting and helpful. The rooms were clean, spacious and comfortable. Sheets were soft and we slept very well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Stayed 3 nights in Feb 2025

10/10 Excellent

EDGAR, Teaneck

All goos
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Camry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin M

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the obvious presence of foyer and lobby staff. Busy atmosphere without chaos!
Stayed 4 nights in Feb 2025

8/10 Good

Latrice

Liked: Staff & service, property conditions & facilities

Mediocre

This hotel was just ok. It was near the red line which was nice. Lots of convenience stores within walking distance. Somewhat near the Navy Pier. But the hotel room we had was not clean. They “cleaned” it but there was hair in the bathtub and the shower wall, the floor around the toilet had hair and fuzz and there was dried up pee that you could see on the bottom of the toilet/floor. The bed was just ok. Pillows terribly uncomfortable. Very small room. For the price, I don’t know if I’d stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisha Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walkable to many things
Stayed 5 nights in Feb 2025

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and room wasn't ready but was given a room number and told that if we were assigned a new room that that number would be texted to me. Never received text about room change, when my party returned to hotel late Friday we were unable to find the room and when I inquired at front desk I found out I was given wrong room number. Hotel WiFi didn't function very well and I could never tell if I needed a login or was connected. It wasn't very clear on how parking functioned would recommend parking details be emailed with reservation info. Overall, had a great experience; staff was excellent and I would return on a future date.
Stayed 2 nights in Feb 2025

10/10 Excellent

Odvan

Stayed 2 nights in Feb 2025

4/10 Poor

Briana

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon check in, I was not offered water as a gold member this is a given. I got up to the room, there was no blanket on the bed, only sheets. It’s February. There was no wash clothes or hand towels in the room. The lotion and hand soap were missing. The shower was missing conditioner and body wash and only had shampoo on the wall. I left the door available for check in on day 2 of my stay and no one came by to make bed or update the missing items from the night before.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

2/10 Terrible

Kadin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Antony

Stayed 3 nights in Feb 2025

4/10 Poor

Carla

Traveled with partner
Too old
Stayed 2 nights in Feb 2025

4/10 Poor

Joel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The history
Stayed 3 nights in Feb 2025