Ratings based on 646 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Hotwire Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 23, 2024 on Expedia
Nice stay
5 out of 5
by A verified traveler

Posted Apr 21, 2024 on Expedia
Great customer service
Comment from Hotel Management
Apr 22, 2024 by JS, Hotel Management
Thank you for your feedback!!!
5 out of 5
by A verified traveler from Westlake Village

Posted Apr 17, 2024 on Expedia
Centrally located and easy access to most of the places, lots of restaurants and lively place
Comment from Hotel Management
Apr 17, 2024 by Brian Vazquez - Overnight Guest Services Manager, Hotel Management
Thank you for your review! We at Pendry Chicago look forward to hosting you again in the future!
5 out of 5
by A verified traveler

Posted Apr 16, 2024 on Expedia
I liked that my Bafe liked how quiet and amazing the view was.
Comment from Hotel Management
Apr 17, 2024 by Brian Vazquez - Overnight Guest Services Manager, Hotel Management
Thank you for your review! We at Pendry Chicago look forward to hosting you again in the future!
4 out of 5
by A verified traveler from New York

Posted Apr 15, 2024 on Expedia
Hotel and staff was great - for rooms facing Michigan Avenue consider sound proofing the windows - the cars are so loud and could hear it all night ! But service and stay over all was great
Comment from Hotel Management
Apr 17, 2024 by Brian Vazquez - Overnight Guest Services Manager, Hotel Management
Thank you for your review! We at Pendry Chicago look forward to hosting you again in the future!
5 out of 5
by A verified traveler

Posted Apr 14, 2024 on Expedia
Centrally located, great service, and very clean
Comment from Hotel Management
Apr 15, 2024 by JS, Hotel Management
Thank you for your feedback!
4 out of 5
by A verified traveler from Tegucigalpa

Posted Apr 12, 2024 on Expedia
The rooms are pretty small, the hotel has en excellent location, staff is great.
Comment from Hotel Management
Apr 14, 2024 by Brian Vazquez - Overnight Guest Services Manager, Hotel Management
Thank you for choosing Pendry Chicago! Our various room types have different square footage that increases with the tier of room. On your next visit we would be happy to review larger room sizes should you prefer a room upgrade. We appreciate your review and hope to host you again in the future!
5 out of 5
by A verified traveler from yorba linda

Posted Apr 9, 2024 on Expedia
No notes! And that’s saying a lot from me. Staff was great. Room comfy and clean. Lobby cozy yet hip. Great location. Historic building. Loved!!
Comment from Hotel Management
Apr 9, 2024 by JS, Hotel Management
Thank you for the feedback!!!
5 out of 5
by A verified traveler

Posted Apr 8, 2024 on Expedia
Great architecture and service
Comment from Hotel Management
Apr 9, 2024 by JS, Hotel Management
Thank you for your feedback!!
4 out of 5
by A verified traveler

Posted Apr 7, 2024 on Expedia
The staff was very courteous & helpful! The best customer service I’ve ever experienced in a hotel!
Comment from Hotel Management
Apr 7, 2024 by JS, Hotel Management
Thank you for your feedback!!!