Ratings based on 592 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 18, 2024 on Expedia
The staff was super friendly and willing to assist right away. Very courteous and the bar atmosphere was great as well.
Comment from Hotel Management
Mar 19, 2024 by JS, Hotel Management
Thank you for your feedback!!
by A verified traveler from Caguas
Posted Mar 18, 2024 on Expedia
Te staff is Super Friendly, nice location. The only thing ( and I read it in the reviews) is that the air conditioner during winter/ cold do not work, so is a little hot.
Comment from Hotel Management
Mar 18, 2024 by JS, Hotel Management
Thank you for your feedback!!!
by A verified traveler
Posted Mar 17, 2024 on Expedia
Very clean stylish and professional place. A very classy experience. The AC/Heat situation was lacking a bit but it's to be expected in these old buildings so I don't hold it against them.
Comment from Hotel Management
Mar 18, 2024 by JS, Hotel Management
Thank you for your feedback!!!
by A verified traveler
Posted Mar 17, 2024 on Expedia
We had a wonderful stay. Great staff and lovely place.
Comment from Hotel Management
Mar 18, 2024 by JS, Hotel Management
Thank you for your feedback!!!
by A verified traveler
Posted Mar 17, 2024 on Expedia
Absolutely beautiful property, clean rooms with excellent views, and helpful/accommodating staff. 10/10 recommend!
Comment from Hotel Management
Mar 18, 2024 by JS, Hotel Management
Thank you for your feedback!!!
by A verified traveler
Posted Mar 17, 2024 on Expedia
Great hotel. Will stay again.
Comment from Hotel Management
Mar 18, 2024 by JS, Hotel Management
Thank you for your feedback!!!
by A verified traveler
Posted Mar 15, 2024 on Expedia
Comment from Hotel Management
Mar 17, 2024 by JS, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted Mar 14, 2024 on Expedia
Great property and large rooms
Comment from Hotel Management
Mar 15, 2024 by JS, Hotel Management
Thank you for feedback!!!
by A verified traveler
Posted Mar 11, 2024 on Expedia
Very very noisy, rooms could be better sound proofed.
Closet too small
Not enough towel rails
Beds too soft
Pillows were not comfortable
No fridge
Free water was good
Comment from Hotel Management
Mar 11, 2024 by RW, Hotel Management
Hello Lilian, we are sorry to hear that you did not enjoy your stay. Please know that your feedback is very important to us and we are looking into improving on the areas you have mentioned.
by A verified traveler
Posted Mar 9, 2024 on Expedia
Beautiful property and staff were amazing. Giovanni was very kind and helpful.
Comment from Hotel Management
Mar 10, 2024 by JS, Hotel Management
Thank you for the feedback!!!