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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout drapes
Hypo-allergenic bedding, in-room safe, blackout drapes
Minibar
Reception
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hanger Clinic
    15 min walk
  • Franciscan St. James Health - Olympia Fields
    5 min drive
  • Franciscan Health Olympia Fields
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    46 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Chicago Southland-Matteson

Matteson hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Chicago Southland-Matteson features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This Matteson hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Hampton Inn & Suites Chicago Southland-Matteson has designated areas for smoking.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (39 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to January 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hampton Inn Hotel Southland-Matteson Chicago
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Hampton Inn & Suites Chicago Southland-Matteson Matteson
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Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 445 out of 829 reviews" "
Rating 8 - Good. 235 out of 829 reviews" "
Rating 6 - Okay. 69 out of 829 reviews" "
Rating 4 - Poor. 36 out of 829 reviews" "
Rating 2 - Terrible. 44 out of 829 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was decent. Needed a hotel for a concert stay that was decent priced and this worked, would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

WILLIE J

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
Stayed 3 nights in Sep 2024

4/10 Poor

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it was to the concert venue I was attending. However the room walls are very thin and I could hear everyone. Not to mention a yelling match in the parking lot at 4 in the morning. Bed was comfy for a hotel. My biggest complaint is Travelocity said I would be paying about $211 for my room and I was charged $302. I paid thinking that there was a room deposit in there but I don’t think there was. I do feel kind of scammed I this aspect
Stayed 1 night in Sep 2024

10/10 Excellent

Miomir

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Sep 2024

10/10 Excellent

Mozetta, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Easy access!
Stayed 2 nights in Aug 2024

4/10 Poor

Sonia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
(1) not being able to check in til 3 when checkout is at 11 is insane. (2) I have never EVER seen a hotel require one to sign a 2pg document upon checking that is obviously a result of foolishness from other guests. Deal with the problem guests; don’t insult all of with their mess. Not even the hotels around Times Square do this! Calling those charges (anticipated vandalism or theft) “incidentals” is a joke to anyone who knows what “incidentals” really are. (3) The breakfast bar having no meat is loony. Bacon should be a staple. (4) the fire alarm being triggered because of (front desk said someone’s bathroom and it’s not unusual??) is wild. (5) I was on 4th floor and the room was nice! But the soft in level spots in the floor all down the hallway is an invitation to litigation. Older people or those with canes could easily trip and fall. This is plant maintenance 101.
Stayed 2 nights in Aug 2024

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tahka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was ok
The girl at the front desk was neither informative nor overly friendly..she should reconsider front desk service.. we were also disappointed that the pool was closed for maintenance. The breakfast would also be better if they had sausage instead of Canadian bacon not the best breakfast meat. Other than that the hotel was decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Katie

I’m supposed to get a refund. Pool was closed.
Stayed 1 night in Aug 2024

6/10 Okay

nahed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay was pleasant and comfortable. Except for two disappointing experiences. We had booked two separate rooms. At check in time we asked for both rooms side by side or at least on same floor. we were refused on the basis that we booked via third party. I was surprised with the reason since it did not make any sense. But I choosed not to argue. Secondly, one of the room only had one chair to sit. I requested if they could arrange for one additional chair in the room of 3 occupants. Our request was simply denied as the hotel did not have even one spare chair to accomodate my request. Very disappointing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. a little expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

LauraEllen

Stayed 1 night in Aug 2024

8/10 Good

Willie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was fine because I'd stayed there before. But what I didn't like is that people with the huge Pets which I'm a pet owner. But on the floor I stayed on 2nd Floor this White gentleman dog was outta control. What i don't understand why Major Hotels doesn't have one floor in designated area for pets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tameka

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Larrvetta

Liked: Cleanliness, staff & service, amenities
Very clean and front desk employees were nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk team were friendly and very helpful. Room was spacious and clean
Stayed 1 night in Aug 2024

2/10 Terrible

iristeen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Marquita

Disliked: Staff & service, property conditions & facilities
I paid for a suite to accommodate my family and at 10pm. I noticed the let out couch wasn’t working. They say they forgot to tell me smh. We had to relocate to another room.
Stayed 1 night in Jul 2024

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
At breakfast the "orange juice" came out as slightly orange water and the coffee was very weak. Room was nice but took a while to cool down once we were there. Very Comfy Beds!
Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

I’d say it was nice for the most part but I didn’t appreciate the front desk at check in being short with me and not mentioning the $100 deposit that was charged till checkout
Stayed 1 night in Jul 2024

8/10 Good

Dana

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024