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HYATT house Chicago/Schaumburg

3.5 star property

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Photo gallery for HYATT house Chicago/Schaumburg

Exterior
Terrace/patio
Bar (on property)
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Gym
  • Parking included

Explore the area

Map
1251 American Lane, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪10 min walk‬
  • LEGOLAND® Discovery Center
    ‪2 min drive‬
  • Schaumburg Convention Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom

  • 585 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (High Floor)

Fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed (High Floor)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed with Sofa bed

  • 387.5 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mobility Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible Bathtub

Room, 1 Queen Bed, Accessible Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Schaumburg, IL

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1001)
$150 nightly
The price is $150 total
includes taxes & fees
Country Inn & Suites by Radisson, Schaumburg, IL

About this property

HYATT house Chicago/Schaumburg

3.5-star Schaumburg hotel close to Woodfield Mall
A fitness center, a sauna, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
HYATT house Chicago/Schaumburg offers 134 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries and hair dryers.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

HYATT house Chicago/Schaumburg features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

HYATT house Chicago/Schaumburg is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Basketball
  • Bicycles
  • Gym
  • Pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Cleaning deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Chicago/Schaumburg
HYATT house Hotel Chicago/Schaumburg
Hyatt House Chicago/Schaumburg Hotel Schaumburg
Hyatt House Chicago Schaumburg
Schaumburg Hyatt Summerfield Suites
Schaumburg Summerfield Suites
Summerfield Suites Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel
HYATT house Chicago/Schaumburg Schaumburg
HYATT house Chicago/Schaumburg Hotel Schaumburg

HYATT house Chicago/Schaumburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, property conditions & facilities
it is an accessible and convenient property.
Stayed 2 nights in Feb 2025

4/10 Poor

Oscar

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Feb 2025

2/10 Terrible

Francine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stay at quite a few hotels due to kids travel sports and are not very picky. We look for cleanliness and (hopefully) free breakfast. However, I would not stay here again. The room was dirty; ground in dirt and just gross. The TV, most of the lights and the room phone did not work and were told they could not fix them. We had only 1 bath towel and no-one available to get more. We booked a kitchenette and the dishes/utensils had visible, dried on food particals on them. The staff they did have was nice, but they were clearly lacking. Please choose elsewhere until they get thier issues remidied.
Stayed 2 nights in Mar 2025

4/10 Poor

Betty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated n dusty

I feel like I was bamboozled. First upon arrival the room key wouldn’t work so they had to move us to another room. Hotel said maybe key block had dead batteries. Room doors are outdated and felt sketchy. Bleach spots on the carpet in Hallway smelled like chemicals. All the furniture in the room was banged up and outdated. Tv stands and tv and Heating and cooling unit all dusty. There was someone’s hair on the AC. I could not get the room phone to work at all. Then upon departure I was checking around the furniture to make sure I didn’t forget anything. There were two pair of men boxers behind the Tv stand I bet they are still there. There was only female on our trip the boxers absolutely did not belong to us. Pool room felt really dirty too and no towels . Elevators were old and the door didn’t stop when we were trying to hold it open for someone i was scared it was going to smash them. Then the front doors to the Hotel were jammed open . Maintenance was working on it. Cold air coming through. The people seemed nice enough. They allowed me to have an hour later check out because my daughter needed a place to get ready for her cheer comp. Other than that Didn’t have too much interaction with them. Breakfast was average continental no complaints . I paid more than other surrounding hotels to stay at this location thinking Hyatt was really nice and I wanted the two bedroom suite. Totally not worth it to me.
Bleach spots . Hall smelled like chemicals on third floor nowhere near pool or laundry room
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Laura

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel would stay there again loved the sana The only thing I did not like was the kitchen ladies breakfast was to be served until 10am and they had things cleaned up by 945am. And they were not friendly. I just went downstairs to get a glass of juice at this time and a group of people came down at 9:45 and there was nothing left and you state you have breakfast until 10 am
Stayed 2 nights in Mar 2025

6/10 Okay

lakita

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The rooms needed to be upgraded. Tv service was not working. People running up and do the hallways. The fire alarm was pulled by an unattended child. The sink was linking in the bathroom. The noise level was high and I felt unsafe. They need security at this location. Elevator smell like smoke.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family who flew in from LA. Close to the mall and eating locations.
Stayed 5 nights in Feb 2025

8/10 Good

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio and the other staff were very kind and helpful!
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room was comfortable
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff, large rooms but very dated rooms & old gym.
Stayed 6 nights in Feb 2025

8/10 Good

tracee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It was okay.

We had a wonderful stay but the room was dated and old and not that clean. There were dead ladybugs in the window seal and the overall room looked dusty and dated. Definitely not like the one downtown Chicago. We enjoyed ourselves and made the best of it as a family but probably would not come back. The breakfast also got my son sick on the way home. The host was super
Stayed 1 night in Feb 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great and staff was very accomadating however the breakfast could have been much better as the options were general (scrambled eggs, Sausage, diced potatoes and thin sliced of french toast). No syrup?
Stayed 2 nights in Feb 2025

6/10 Okay

Laterra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The building (room) appeared to be old and outdated, the breakfast wasn’t good, but the people who work there seem nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Nancy

Stayed 3 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Disliked: Cleanliness

Go somewhere else

Don't believe what you read. Check in was 3 yet at 6 we barely had an uncleaned room to go to. Hotel said had a bar it didn't. Hotel supposed to have a nice breakfast both days they was out of food by 8am. The hotel ruin my Valentine's Day plans. Not even an apology no compensation no upgrades
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sierra

Stayed 1 night in Feb 2025