Ratings based on 989 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 25, 2024 on Expedia
10/10. The service is unmatched.
by A verified traveler
Posted Mar 18, 2024 on Expedia
Everyone and everything was absolutely amazing! The staff was SO very helpful, and extremely kind and patient with my 5 yr old! The property is beautiful, and the room was fantastic. My kiddo loved the lake view! Would absolutely recommend!!
Comment from Hotel Management
Mar 20, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Thank you for the kind words, Gwen! We are thrilled that you and your family had such a wonderful stay. Our team genuinely loves connecting with our guests and making memories for years to come. We look forward to welcoming you back for another fantastic stay soon.
by A verified traveler
Posted Feb 29, 2024 on Expedia
I love four seasons
Comment from Hotel Management
Mar 4, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Thank you, Amr. The feeling is mutual! We look forward to welcoming you back for another great Four Seasons stay.
by A verified traveler
Posted Feb 25, 2024 on Expedia
Four Seasons Hotels are some of our favorite places to stay and the Chicago Four Seasons easily met our high expectations with a greaat location, very good amenities and welcoming staff. We arrived very early in the day, exxpecting to wait for a few hours for our suite. However, Mason, at check-in, kindly checked us into our room immediately. We found the front desk equally accommodating three days later for a late check-out.
The suite was very pleasant and super clean. The bed was extremely comfortable with lovely linens. We enjoyed an excellent breakfast and evening cocktails in the Acorn restaurant with attentive and friendly bar and wait staff. The spa, pool and gym are very nice, albeit the pool/hot-tub needing greater supervision with so many children staying at the hotel over the long weekend (President's Day). We look forward to returning to the hotel on our next visit to Chicago.
Comment from Hotel Management
Mar 4, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Hi Malcolm, thank you for sharing your experience at FS Chicago. We are delighted to know that you enjoyed our amenities and best-in-class service. Our team truly enjoys connecting with our guests and creating personalized memories for years to come. We look forward to welcoming you back to Chicago soon.
by A verified traveler
Posted Feb 20, 2024 on Expedia
Excellent experience
Comment from Hotel Management
Feb 20, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Thank you for the kind words, Joseph! We cannot wait to have you back for another impressive Four Seasons stay.
by A verified traveler
Posted Feb 18, 2024 on Expedia
Comment from Hotel Management
Feb 20, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Thank you for sharing a review, Hubert! We hope to welcome you back soon.
by A verified traveler
Posted Feb 15, 2024 on Expedia
The property in general is nice. Surrounding shopping and dining convenient.
The room cleanliness just okay. I wanted to take a bubble bath but tub did not appear clean enough to do so.
Comment from Hotel Management
Feb 15, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Hi Ralanda, thank you for sharing your experience at FS Chicago. We are happy to hear that you enjoyed our best-in-class location and newly reimagined Hotel. We appreciate your feedback regarding the bathroom and have shared this note with our team. We look forward to welcoming you back soon!
by A verified traveler
Posted Feb 14, 2024 on Expedia
The one thing that drove me nuts was the shower was insultingly small. I really don’t understand how someone designed that
Comment from Hotel Management
Feb 15, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Hi Douglas, thank you for taking the time to review your recent stay. We truly appreciate your note regarding the shower, as we never want you to experience any discomfort during your stay. We hope that the remainder of your experience was wonderful, and we welcome the opportunity to have you back in the future.
by A verified traveler
Posted Feb 11, 2024 on Expedia
Beautiful
Comment from Hotel Management
Feb 13, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Hi Krystin, thank you for sharing. We hope to see you again soon!
by A verified traveler
Posted Jan 29, 2024 on Expedia
Very nice facility and staff, as well as the general area is very safe and welcoming.
Comment from Hotel Management
Jan 30, 2024 by Cory Cuff, Hotel Manager, Hotel Management
Hi Dalvir, thank you for sharing! We are delighted that you enjoyed our best-in-class amenities and felt at home with our dedicated team. It will be our pleasure to welcome you back in the future!