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Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

2.5 star property

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Photo gallery for Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

Pillowtop beds, desk, blackout drapes, iron/ironing board
Reception
Smart TV, Netflix
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

Map
216 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Water Tower Place
    ‪8 min walk‬
  • Navy Pier
    ‪19 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Corner (Hearing Accessible)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Free toiletries, hair dryer, towels

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Smart TV, Netflix

Executive Suite, 1 Bedroom

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Hearing Accessible)

Smart TV, Netflix

Executive Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Smart TV, Netflix

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
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4.1 out of 5, Very Good, (1312)
The price is $331
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$389 total
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About this property

Fairfield Inn & Suites Chicago Downtown / Magnificent Mile

Hotel in Downtown Chicago
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and conference space are onsite. Housekeeping is available on request.
Fairfield Inn & Suites Chicago Downtown / Magnificent Mile offers 184 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Fairfield Inn & Suites Chicago Downtown / Magnificent Mile is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 42 per day)
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 55 per day (in/out privileges)
  • Nearby parking fee: USD 42 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Chicago Downtown Magnificent Mile Hotel
Fairfield Inn Chicago Downtown Magnificent Mile
Fairfield Inn Suites Chicago Downtown / Magnificent Mile
Fairfield Inn & Suites Chicago Downtown / Magnificent Mile Hotel

Fairfield Inn & Suites Chicago Downtown / Magnificent Mile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark P, CLEBURNE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott Standards are high and this property lived up to expectations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
I think it's a nice room and great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You really need to replace/refurbish some of the furniture in the lobby. Several of the arms upholstery is warm thru. Such a nice hotel in the perfect location, I hate to see this.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff were wonderful and made this a great visit. Thomas was gracious and helpful, as was Jasmine and all the staff serving breakfast. Location is great, with easy access to all the cool things downtown Chicago. It is right by a hospital, though. The hotel needs some updates but it’s overall pretty nice! Pillows were too soft for my taste. My biggest complaint was having disposable dishes for breakfast. I liked that they were compostable, alas, there was no compost bucket! You can do better, Marriott!
Stayed 3 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well-maintained property and very clean. The staff is friendly and very courteous.
Stayed 2 nights in Jan 2025

8/10 Good

Kristina

Stayed 3 nights in Jan 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Very nice and clean hotel. Comfy bed, nice amenities. Very easy to relax and enjoy the room when it’s so nice and clean. Breakfast was very good too- lots of yummy options and plenty of space to sit. Very clean and organized breakfast area. All employees we encountered were very friendly and helpful. Great location, walkable to many options for food and 7-Eleven for essentials. Would definitely stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Monica

Liked: Staff & service

Great location but room not so much

The staff were very nice and approachable. The bed itself was nice but the sofa was not comfortable at all. The room smelled like cigarette smoke even though it was a no smoking room. The temp was either cold or so stuffy that you couldn’t breath once it got warm.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alessandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, great breakfast option, walkable distance from any tourist attraction, nice dining options. Loved it here.
Stayed 2 nights in Jan 2025

8/10 Good

Lori

Stayed 1 night in Dec 2024

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to find. The complimentary breakfast was one of the best we’ve had at a hotel.
Stayed 4 nights in Jan 2025

6/10 Okay

Kolin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Esperanza

Stayed 4 nights in Dec 2024

6/10 Okay

Cyrisse

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unwelcome

It wasn't a very pleasant atmosphere. We were misinformed about parking. We never left with our car and was still charged $55. We couldve parked our own car for $42. Also, in the morning for checkout, our keys to a guy. Noone was in the lobby at first and, then others showed up after. For some reason we got our car 30 mins later after everyone else. The valet guy handed me the keys so rudely. It didnt feel warm and friendly. Celebrating for New Years Eve
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Stayed 1 night in Jan 2025

8/10 Good

Armando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. They offer a free breakfast which was phenomenal. Beds were comfy. And the room was spacious. The only thing i can say that they could do better is install more garbage cans. Stayed last night and couldnt find 1 can on the 8th floor. But overall a great experience!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, within walking distance of most attractions. Clean and spacious room. Excellent breakfast with great variety. Very helpful and friendly staff at reception.
Stayed 3 nights in Dec 2024

2/10 Terrible

Michael

Stayed 4 nights in Dec 2024

8/10 Good

Sokol

Traveled with partner
Liked: Staff & service
It was a cute little suite with a kingsize bed. Looks like they had a flood recently and I could see the damaged wallpaper and spaces in the hardwood floor. Hotel has no parking ( big problem in this city) and we had to pay 50$ 200 meters away… my opinion 8.5 out of 10 for the property
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy we met our first day was amazing. Kai was fantastic and a pleasure to speak with. If I have to go back to Chicago again, I will definitely stay at this hotel.
Stayed 8 nights in Dec 2024

10/10 Excellent

ALLISON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked everywhere. The free breakfast was amazing. Great location and very affordable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great desk staff!

Very accommodating front desk. Saw my hotels.com booking when I arrived and bumped me from a 3rd floor up to a 15th floor room with a view just because. Didn’t even request it. Very kind service!
Stayed 1 night in Dec 2024

8/10 Good

Jin

Stayed 1 night in Dec 2024

6/10 Okay

Mikhail

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
They could have water better available and the breakfast was very poor
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024