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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

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Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Reception
Exterior
32-inch flat-screen TV with satellite channels, TV
Indoor pool
Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2096 Bricher Rd, St. Charles, IL, 60174
  • Geneva Commons
    ‪8 min walk‬
  • Kane County Fairgrounds
    ‪11 min walk‬
  • Arcada Theater
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (519)
The price is $101
per night
$117 total
includes taxes & fees
Apr 3 - Apr 4
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About this property

Fairfield Inn and Suites By Marriott St Charles

St. Charles hotel close to Kane County Fairgrounds
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairfield Inn and Suites By Marriott St Charles features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 301 square feet (28 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Fairfield Inn and Suites By Marriott St Charles is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 301 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 24 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 472 reviews
Rating 8 - Good. 158 out of 472 reviews
Rating 6 - Okay. 70 out of 472 reviews
Rating 4 - Poor. 30 out of 472 reviews
Rating 2 - Terrible. 21 out of 472 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reem, san diego

Stayed 1 night in Nov 2024

6/10 Okay

Ann-Alissa, Cary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was quiet and in an excellent location. However, the property is in need of renovations and upgrades. It was not as clean or up to date as other Fairfield Inn Hotels I’ve stayed in. The staff were friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Ogochukwu

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
A lot of broken/dysfunctional things
We had a couple of issues with our stay. The living room TV didn’t work, the toilet wouldn’t flush on its own, and when I tried calling the front desk to report all these issues, I found that the room phone didn’t work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Pool was closed and they gave us complimentary snacks.
Stayed 1 night in Dec 2024

8/10 Good

Jay

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

kristin

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tired property. My bed was worn down and soft. Room is not quiet - could hear neighboring rooms as well as outside traffic. Bathtub needs to be reglazed; looks disgustingly dirty. Pool is empty and appears to have construction material in the room. Water shut off at 8:00 am. Had to ask reception what was going on; maintenance had shut it off to do some work - hope it was emergency work otherwise timing is bad. Had to check out and head out for my day without a shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and cozy, clean and in place but the bathroom could have used a little more attention but overall it was good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was 3 minutes and convenient to shopping.
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
It is what I expected. Thank you
Stayed 1 night in Oct 2024

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Hediyeh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They first gave us a handicap room even though we didn’t book that and then we asked them to change it. Our new room had a moldy smell and the bathtub had really nasty stains in it. Also the toilet water was yellow every time we flushed! Bad experience over all.
Stayed 2 nights in Oct 2024

4/10 Poor

Temple

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed here several times. Not once has their whirlpool been in order, and this stay - the pool is closed as well. The bathroom needed many updates (the sink sprays water everywhere, the tub is rusty and chipped, etc). Overall, the whole place was dirtier than usual. Leaking / dripping water in the lobby, hallway carpet unraveling, room door chippped up and the room needed cleaner walls and paint. Just disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Marian

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Property was just ok, average...not worthy of my conception of a Marriott property. Staff seemed nonexistent which I guess is ok...very small bathroom...Absolutely NOT worth the price paid for 1 night.
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly room was ok but not what i expected. The pool heater wasnt working as well as the handicap lyft. Never again
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs Maintenance.
The staff was very nice and pleasant, but couldn't help with some major issues. 1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better. 2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor. 3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless. 4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted. In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
Stayed 7 nights in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a king studio suite and it was very spacious and comfortable. Very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2024