Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • Sleeps 4
  • 1 King Bed

Premium Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Lake View (High Floor)

  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

  • 419 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

  • 425 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

  • 900 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

  • 425 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 419.8 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4-star hotel in Downtown Chicago
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include a 24-hour business center, WiFi in public areas, and a business center.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile features an indoor pool and a fitness center. The hotel offers a restaurant. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is available for a surcharge.

This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60611, 60611, Hotel License

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1352 out of 2639 reviews
Rating 8 - Good. 621 out of 2639 reviews
Rating 6 - Okay. 331 out of 2639 reviews
Rating 4 - Poor. 202 out of 2639 reviews
Rating 2 - Terrible. 133 out of 2639 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sherry

Traveled with group
Liked: Amenities, property conditions & facilities
My group of 3 only stayed for one night. Noisy neighbors and dirty wash rags were left in my bathroom (not properly cleaned), which made me question the cleanliness of the entire room. Evening front desk staff said they’d credit me back my early check in fee and morning staff of course said they knew nothing about it.
Stayed 1 night in Jan 2025

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs repairs
The first room we were placed and had no hot water. The staff was very responsive and did quickly move us, however, we were told they had issues with the room in the past and we’re waiting for it to be serviced. I’m not sure why there wasn’t a block place on the room if they knew there was no hot water to begin with. Overall, I found the staff to be very friendly and helpful. The hotel itself is in need of a remodel. The bathrooms are disgusting and falling apart. Couch cushions with the zippers and covers broken and falling off. I didn’t find the rooms to be super clean. Hotel is in a nice location with decent views of the river and other landmarks. Overall, I’d like to see the hotel remodeled. Without a remodel, I’m not sure I would opt to stay here again, despite the reasonable price, cocktail hour and free breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Candace

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall experience was pretty great. beds were decently comfortable, only true complaint would be the pullout in the living space was very thin. If planning to have someone sleep on that, maybe don't... unless you bring a pillow topper. The comp breakfast was a nice touch but was not the best unless you go for the omelet, Yolk (#1 rated breakfast) is in walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This embassy suites was beaten down. The rate was quite high. I’ve stayed at ES many times but will not do so again in Chicago. Service was inconvenient and delivered with a grunt. Breakfast was so busy it was not possible to get something to eat most days. Food was mid. Cleanliness was below average in the room. Pull out couch not viable for any adult weighing more than 90 pounds.
Stayed 5 nights in Dec 2024

8/10 Good

Levi

Liked: Staff & service, property conditions & facilities, room comfort
It was a great trip Chicago and I enjoyed staying at the embassy🔥
Stayed 2 nights in Jan 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Friendly and helpful staff, everything near by walkable.
Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for Chicago Magnificent Mile visit
Great place to stay in Chicago. The Happy Hour with 2 free drinks daily and breakfast are an added bonus! Made to order eggs were so good. Hotel noise is a little loud and cleanliness not the best but location and added perks more than make up for it. Also, extremely friendly staff in every department I encountered. Donny the bartender is the best!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jolene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience 👍💯
Stayed 1 night in Jan 2025

10/10 Excellent

Yainel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Shataqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about my stay
Stayed 2 nights in Jan 2025

10/10 Excellent

LaChae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yexibi, Grove city

Liked: Cleanliness, staff & service, property conditions & facilities
The service, the facilities, everything was great. The only thing I could say is that the cost of parking is very high. I spent almost half of what I paid for the hotel per night on parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian, Wauwatosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best
Stayed 1 night in Dec 2024

10/10 Excellent

abel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Kevyn, Berwyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Terrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this location is that its close to a lot of shopping and restaurants. What i did not like is the out dated furniture in the rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Shavone

Liked: Cleanliness, staff & service, property conditions & facilities
Easy & simple check in. Nice amd quiet. Good food when ordering room service.
Stayed 3 nights in Dec 2024

6/10 Okay

LoAngela

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are outdated and needs to be upgraded
Stayed 3 nights in Dec 2024

6/10 Okay

Arlyn, Whitestown

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian, Bloomington

Stayed 1 night in Dec 2024

8/10 Good

Skip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Coretta

Stayed 1 night in Dec 2024