Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Exterior
32-inch flat-screen TV with cable channels, TV, pay movies
Reception
Suite, 2 Queen Beds, Non Smoking, Corner | 1 bedroom, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
707 E Butterfield Road, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪3 min walk‬
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 915 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Corner

  • 570 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 527 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Corner

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 915 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Lombard hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Chicago Lombard Oak Brook features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Chicago Lombard Oak Brook is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 531 out of 1009 reviews
Rating 8 - Good. 215 out of 1009 reviews
Rating 6 - Okay. 131 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family

Too many bad ass kids, and bad ass teenager's

Terrible people need to learn how to control their kids
Stayed 2 nights in Feb 2025

6/10 Okay

Lakeysha

Stayed 2 nights in Feb 2025

2/10 Terrible

Donnell

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were many kids running around the hotel, laying outside in the hall way. Many birthday parties where 10-20 people were all in one room. Pool was overcrowded, food and trash on the floor. Weed smoke in the elevator.
Stayed 1 night in Mar 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family night

Mohammed at the front desk was so helpful and professional. I would go back just because of his service. The breakfast was nice and the property was beautiful.
Stayed 1 night in Feb 2025

10/10 Excellent

Shontell

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it‼️‼️‼️🍃
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the friendliness of the staff the first night. The next morning, staff was a bit less friendly and seemed more down to business
Stayed 1 night in Feb 2025

2/10 Terrible

Temica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They said no loud music made me sign a waiver but when I say it felt like 1000 people on each floor kids knocking on your door at night no clean towels breakfast crew was very short and rude pool was over Crowded
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zaveen

Liked: Cleanliness, amenities
Loved the room Loved the breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Shahrukh

Traveled with family
Liked: Cleanliness, amenities
Mohammad at reception Wa Alaykumussalaam the best
Stayed 2 nights in Feb 2025

8/10 Good

Ruby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like microwave and fridge,clean room and extra towels. Did not like no bottle water in suites and water down drinks at happy hour.
Stayed 1 night in Feb 2025

6/10 Okay

Terence

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms and housekeeping have consistently gone down since C-19.
Stayed 4 nights in Feb 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with easy access to downtown Chicago
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

we stay here quite often, always a great stay. rooms are clean, beds are very comfortable. free breakfast is always a plus. we recommend it highly
Stayed 2 nights in Feb 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Darrell

Bed bugs
Stayed 1 night in Feb 2025

4/10 Poor

Meredith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not as clean as the pictures online

The pictures of the room online looked great and so I decided to book our room. When we got there, the room was not as clean as I had hoped. We had a table and 6 chairs and the chairs were made out of fabric. The chairs were covered in stains: ( the sectional in the room (made out of fabric) was used and discolored on the arms.
Stayed 1 night in Feb 2025

8/10 Good

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Stacy

Stayed 2 nights in Feb 2025

6/10 Okay

BRAD

Traveled with family
Initial staff at front desk was not friendly or informative. Pool was filthy and ww were unable to use it
Stayed 2 nights in Feb 2025

10/10 Excellent

Deondre

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very pleasant. I only recommend if you are stay over the weekend to find parking early.
Stayed 3 nights in Feb 2025

8/10 Good

Morgan

Liked: Cleanliness, property conditions & facilities, room comfort
Had trouble finding our reservation since we booked through hotels.com.. said it’s “third party and is hard to find” But very clean and nice place
Stayed 1 night in Feb 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Feb 2025

2/10 Terrible

Ted

Traveled with family
Disliked: Room comfort

Horrible stay

It was horrible the people next to us were screaming and playing loud music until after midnight. We called the front desk multiple times and didn’t help much.
Stayed 2 nights in Feb 2025

2/10 Terrible

Asia

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noise outside coming from my room very loudly. I spoke with the manager several times he took my email down and told me someone was gonna reach out to me. Still never did it. It was an incident to happen in a hotel that was led to a fight Kids. It was a very, very horrible experience.
Stayed 1 night in Jan 2025