DoubleTree by Hilton Chicago Schaumburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Pool
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace
Room, 1 King Bed, Non Smoking, Corner (15% Larger Room) | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
800 National Pkwy, Schaumburg, IL, 60173
  • Woodfield Mall
    18 min walk
  • LEGOLAND® Discovery Center
    4 min drive
  • Spring Valley
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

Two Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

One King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 372 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Chicago Schaumburg

4-star Schaumburg hotel close to Woodfield Mall
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour health club, gift shops/newsstands, and laundry facilities. A complimentary area shuttle within 5 mi is available for guests. Onsite self parking is complimentary.

DoubleTree by Hilton Chicago Schaumburg is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to November 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 151 out of 1004 reviews" "
Rating 4 - Poor. 116 out of 1004 reviews" "
Rating 2 - Terrible. 99 out of 1004 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melaney

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy to see how clean and well kept it was. The room was nice and clean. The lady who signed us in was resourceful. She made sure we had a good stay, I will be back.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
The carpet in our room was wet next to the bed. Was told there were no other rooms available.
Stayed 1 night in Aug 2024

10/10 Excellent

Dicie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Susana

No access to the pool due to being closed for renovation. It was the only reason I booked the stay. It would have been helpful if this was reported prior to booking so that I could have looked somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service. Unfriendly front desk. Always out of "cookies". Pretty Empty front "store" falling apart room. They left towels on dirty floor in halloutside of our room! Should have been in a bag like every other hotel we've stayed at. Sanitizerc stations empty. Buffet closed and didn't announce. We had an expensive 15 minute breakfast. Never going back nor would we suggest it.
Stayed 5 nights in May 2024

8/10 Good

GORDON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a hotel Of this quality
Stayed 1 night in Aug 2024

4/10 Poor

Hailey

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness
As we cleaned up the room before checking out, my friend found dried blood on the sheet of her bed on the side she didn't sleep on. The sheets clearly weren't washed before we went there.
Stayed 3 nights in Aug 2024

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good but the pillows were too soft and the pool was closed and we had to pay for breakfast but it was a very nice and relaxing place and we will reserve it again four stars
Stayed 1 night in Aug 2024

4/10 Poor

A

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was the Good. The pool was not open. The breakfast is $14.95 a person. The place needs updated.
Stayed 3 nights in Aug 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not told in advance that pool was closed.
Stayed 4 nights in Aug 2024

6/10 Okay

Deanna

Business traveler
Liked: Room comfort
Not so great.
We were there for a convention, I had one of my employees check in. The service wasn’t up to par. We needed clean towels they only gave us 3 and there were 4 in the room. And I had to go get them. There was a black plastic back around and shoved into the fire sprinkler in the bathroom, and 2 of the lamps did not work.
Stayed 2 nights in Aug 2024

4/10 Poor

Alyssa

Traveled with family
Disliked: Property conditions & facilities
Disappointed
I booked this hotel for my son and I last minute. Part of the reason that I chose this hotel was for the pool. When we checked in, there was a sign on the desk stating the pool was closed for renovation. It was not listed anywhere during the booking process that the pool would not be open. At that point, I would’ve found another place but I had already paid for the room. When we got to our room, the toilet wasn’t working. We then had to carry everything back downstairs to get a new room. The new room was okay, nothing spectacular, but good enough to sleep in. Overall, my son and I were pretty disappointed in the entire experience despite the woman at the front desk being very kind. I will definitely think twice about staying at another DoubleTree by Hilton the next time we are away from home.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and very comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay near downtown Chicago
Nice hotel about an hour drive from downtown. It is pretty convenient in a safe location. Even if you don’t go downtown there are some stuff to do in the area
Stayed 2 nights in Aug 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ahmet Onat

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful corner room which was very nice with two large windows. The king size bed was exceptionally comfortable!! The bathroom had a stand in shower with Crabtree and E toiletries!
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie T

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy to locate, not on the main (busy) street. Clean
Stayed 1 night in Aug 2024

4/10 Poor

Alexis

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I called the property because I wanted make sure the pool was available because we were on vacation and the kids wanted to swim they said yes so I booked the room, when we got there they had a sign saying pool was closed. I said something and they said well that’s not our problem. That wasn’t it my key to the room worked when we first got there but then it wouldn’t work anymore when we got back so maintenance had to come let us in which was okay but also very weird to me because they couldn’t figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024