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DoubleTree by Hilton Chicago - Oak Brook

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    ‪2 min walk‬
  • Drury Lane Theater
    ‪16 min walk‬
  • Elmhurst Hospital - Main Campus
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Double Beds

Two Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Directors Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Directors Suite)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

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Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible With Bathtub

Premium bedding, in-room safe, desk, laptop workspace

King Accessible With Bathtub

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; American cuisine

Hilton Chicago/Oak Brook Suites

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1008)
$142 nightly
The price is $142 total
includes taxes & fees
Hilton Chicago/Oak Brook Suites

About this property

DoubleTree by Hilton Chicago - Oak Brook

4-star Oak Brook hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 30000 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

DoubleTree by Hilton Chicago - Oak Brook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium Cafe - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
1909 Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1909 Lounge
  • The Atrium Cafe

Things to do

  • Gym

Family friendly

  • In-room crib
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (30,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 323 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 162 out of 1002 reviews
Rating 2 - Terrible. 160 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Stayed 1 night in Mar 2025

6/10 Okay

Chloe

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Yomaecka

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Renee

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The main lobby is absolutely beautiful. The staff were extremely friendly and helpful in every way. However, the rooms definitely could use some TCL especially for the price I’m paying per night. I booked a suite for 2 nights. The WiFi kept disconnecting whenever I went into the bedroom area. The bathroom is in desperate need of a makeover. Even if they just got rid of the chipping paint, and got new shower curtains, that would make an improvement on the appearance.
Stayed 2 nights in Feb 2025

4/10 Poor

Lonnise

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lashion

Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check-In/Check-Out needs work.

You may want to spend some time educating your Front Desk people on customer service. When I checked in, the individual was rather impatient with me. When I checked out, I asked for a paper bill. The individual never asked how my stay was nor thanked me for staying with you. Considering the hotel choices in the area, I would assume you want your employees to be attentive, respectful, courteous, and enthusiastic when greeting guests.
Stayed 1 night in Feb 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jocelyn

Stayed 2 nights in Nov 2024

6/10 Okay

Melanie

Business traveler
Liked: Staff & service
The room had a heating problem
Stayed 2 nights in Jan 2025

10/10 Excellent

Jashelle

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lashion

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Not Recommend

There was no hot water when we woke up so we had to take cold showers. When we told management, all they said was “thanks for your feedback”. There was a large hole in the ceiling where it looked like there had been water damage that was never properly repaired. The heat didn’t function properly and the room went from being extremely hot to freezing throughout the night.
Stayed 1 night in Jan 2025

4/10 Poor

Christia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had mold the rooms are small no refrigerator or microwaves in rooms the ice machines didn't work and the food was not good
Stayed 2 nights in Jan 2025

6/10 Okay

Serena

Liked: Staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Jacqueline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had actually booked at a nearby Doubletree and found this one more convenient and switched over. However, I failed to check the reviews assuming that it would live up to the Doubletree standard I was accustomed to. The lobby was impressive(beautifully decorated) and the staff was exemplary. Then we went to the room, it looked like the Bates Hotel. The bathroom was outdated but looked like there was an attempt at renovation. The vanity was scratched to hell. I wondered if it was an attempt at a distressed effect. The dresser was broken, the amenities were outdated. There is near 1" gap under the door and a cold breeze blew through the room. In truth, I have to take the blame because I lacked to do my due diligence and vet the reservation. BTW I paid for breakfast in advance and it was wonderful... . l . The lobby
Stayed 1 night in Jan 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very run down with peeling paint and walllpaper. Dated and only one trash can in the whole room, cold air blowing thru window with poor seal. Outdated and inefficient heating system. Stayed three nights , beds not remade, towels not replaced or trash emptied. No coffee until we requested second day.very disappointed and would not return. I'm a Hilton honors member and it wasn't up to standards at all. No pool available as advertised.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ajia

Disliked: Staff & service, amenities, property conditions & facilities
I genuinely never leave reviews, but I am so sad that I stayed here. The showers did not work, so I literally had to wait until my stay was over for a hot shower. When I told management that my shower wasn’t working, they sent maintenance to try and fix it, which he could not do. Nobody apologized for the inconvenience or tried to compensate for it. No one EVER came to clean our room, so I had to ask a random staff member to take my garbage. We had to ask for a refrigerator even though one was supposed to come with the room. I think there was a wedding this weekend, so it was also very loud throughout the night. It was overall the most disappointing stay I’ve ever had, and I would not recommend anyone to stay there.
Stayed 2 nights in Jan 2025

8/10 Good

James

Stayed 3 nights in Dec 2024

8/10 Good

Theresa

Stayed 5 nights in Dec 2024

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Roberto, Des Moines

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We requested another room because the guest next room was so loud. In the new room, Furnishings were broken, and broken tiles in bathroom.
Stayed 1 night in Dec 2024

6/10 Okay

Merrie

Liked: Cleanliness, property conditions & facilities
Everything was great, but there were a couple of front desk people who weren't very nice. It's sad that the bar/restaurant does not open earlier. I had no hair dryer or clock in my room. I think the front desk would have a couple extra things in the office. My room was not cleaned once.
Stayed 5 nights in Dec 2024