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DoubleTree by Hilton Chicago - Alsip

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Alsip

Interior entrance
Lobby sitting area
Meeting facility
Breakfast, lunch and dinner served
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Free airport shuttle
$148
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
5000 W 127th St, Alsip, IL, 60803
  • Trinity Christian College
    ‪4 min drive‬
  • Gaelic Park
    ‪8 min drive‬
  • SeatGeek Stadium
    ‪14 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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Interior entrance

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About this property

DoubleTree by Hilton Chicago - Alsip

4-star Alsip hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Alsip offers 193 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

DoubleTree by Hilton Chicago - Alsip features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

DoubleTree by Hilton Chicago - Alsip is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spotlight Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spotlight Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Alsip
DoubleTree Hilton Hotel Alsip Chicago
Hotel DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree Hilton Chicago Alsip Hotel
DoubleTree Hilton Chicago Alsip
Alsip DoubleTree by Hilton Chicago - Alsip Hotel
Hotel DoubleTree by Hilton Chicago - Alsip
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago Alsip
DoubleTree Hilton Hotel
DoubleTree Hilton
DoubleTree by Hilton Chicago - Alsip Hotel
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago - Alsip Hotel Alsip

DoubleTree by Hilton Chicago - Alsip Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hannah, Mechanicsville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was very accommodating
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff service , cleanliness and easy parking. I didn't like leaving that there are no microwaves in the room.
Stayed 2 nights in May 2025

6/10 Okay

Shekita

Stayed 2 nights in May 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Drakari

Stayed 1 night in Feb 2025

10/10 Excellent

randy

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Stayed 2 nights in Apr 2025

10/10 Excellent

Dwayne, Mount Prospect

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk, I think his name is Hiro, seemed to be very knowledgeable and cared about your stay.
Stayed 1 night in May 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekly Stay

Stayed 5 nights in Apr 2025

2/10 Terrible

IsraelOfGod

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Deidra

Business traveler
Disliked: Cleanliness
We stayed from Wednesday to Sunday. No one cleaned our room on Thursday or Friday, and when I reported it to the front desk I was told rooms are cleaned on request. We had friends staying at the same hotel whose room was cleaned daily without request. The reception staff were slow and at times not available to incoming guest.
Stayed 3 nights in Apr 2025

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was horrible especially considering the fact that I prepaid for all rooms. The staff was very rude at check in. They didn’t know how to pull up reservations.
Stayed 2 nights in May 2025

10/10 Excellent

Arnetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable bedding slept great
Stayed 1 night in May 2025

8/10 Good

Grace, Brampton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Website says free breakfast but no
Stayed 3 nights in May 2025

6/10 Okay

IsraelOfGod

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unprofessional establishment that discriminates

We repaid for a group of ppl to stay here for a conference and the checkin process was horrible. The staff was rude to a lot of our members during checkin because they had a new system. During a couple of check ins they even tried to double charge our group at a point of time because the hotel doesn't get paid from hotels.com until end of month. When ALL rooms were paid in full in advance. They didn’t know how to look up reservations when it was multiple rooms on one reservation. The whole process was very unpleasant. When we use your hotel whenever our members travel in town to come to our headquarters church located in Riverdale, IL. We feel like they discriminated against a large group of our members during this process which is very unprofessional. We will no longer do business with the double tree. If you visit our website we have the double tree listed as our host hotel for when ppl travel in town to visit. We will remove them going forward due to the way our members were treated.
Stayed 4 nights in Apr 2025

2/10 Terrible

Warren, Monterey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet in our room would not stop running, needed a flapper. We told staff about it yet they did not fix it. There were other guest surrounding us that were loud, yelling in their rooms and in the hallway at all hours, including overnight. The motel had a strict no smoking policy which was not enforced. The hallway smelled of burnt marijuana at all times. It was awful. Will not stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norrandera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Returning Favorite

My husband and I choose the DoubleTree in Alsip often for our romantic trips to the Chicago area. It is a very nice and affordable hotel with an on-site restaurant (food is delicious, specifically the brunch!), modern lobbies with beautiful decor pieces, and the rooms are spacious and clean! The customer service is always great! The rooms could go for an update though. The wallpaper is peeling and yellowed in many areas and some of the beds are worn down and need to be replaced. But other than that, we will continue to book next time we’re in town!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexis

Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Apr 2025

10/10 Excellent

Breanna

Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Kefer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tiffanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only had two areas that could have been better the guests share a microwave near the ice machine and guests left their food containers (Pizza boxes) on top of garbage at the entrance we used for more than 24 hrs. A few other items stayed on top of garbage receptacle on the 2nd floor ,( 12pk empty beer) sat more than 24 hrs but beds and room comfy and cozy The Sassy Senior Sisters had and enjoyable stay...will do this again later in the summer
Stayed 3 nights in Apr 2025