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DoubleTree by Hilton Chicago - Alsip

4.0 star property

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Photo gallery for DoubleTree by Hilton Chicago - Alsip

Interior entrance
Meeting facility
Lobby sitting area
Indoor wedding
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Free airport shuttle
  • Housekeeping
  • Gym

Explore the area

Map
5000 W 127th St, Alsip, IL, 60803
  • Hollywood Park
    ‪2 min drive‬
  • Trinity Christian College
    ‪4 min drive‬
  • Gaelic Park
    ‪7 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Chicago/Alsip

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (1007)
The price is $97
per night
$113 total
includes taxes & fees
Feb 18 - Feb 19
Baymont by Wyndham Chicago/Alsip

About this property

DoubleTree by Hilton Chicago - Alsip

4-star Alsip hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Alsip offers 193 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

DoubleTree by Hilton Chicago - Alsip features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

DoubleTree by Hilton Chicago - Alsip is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spotlight Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spotlight Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Alsip
DoubleTree Hilton Hotel Alsip Chicago
Hotel DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree Hilton Chicago Alsip Hotel
DoubleTree Hilton Chicago Alsip
Alsip DoubleTree by Hilton Chicago - Alsip Hotel
Hotel DoubleTree by Hilton Chicago - Alsip
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago Alsip
DoubleTree Hilton Hotel
DoubleTree Hilton
DoubleTree by Hilton Chicago - Alsip Hotel
DoubleTree by Hilton Chicago - Alsip Alsip
DoubleTree by Hilton Chicago - Alsip Hotel Alsip

DoubleTree by Hilton Chicago - Alsip Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 67 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay! Clean and quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaleeh

Stayed 1 night in Oct 2024

2/10 Terrible

Tameria

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give this location 0 stars I will would. Let me preface I’ve stayed at double tree countless of times and never had an issue. First, during check in the front desk staff was unfriendly and didn’t initially acknowledge us on arrival. I had to wait until she was done doing whatever was “more important” than checking me in. It took about 15 minutes. No apology. First red flag. Secondly, the toilet overflowed. I called the front desk 5 times before someone was sent to my room to assist. This was over an 2 hour span. Once maintenance arrived he fixed the toilet and instructed us to take towels and clean the floor. Are you kidding me? I asked him to please send housekeeping. Once house keeping arrived around the hour mark. They took towels and wipe the water up. I asked if their were any disinfectant measures. The lady pointed to the towels. I ask for the manager. The head of house keeping arrived and stated “We haven’t had a mop in 12 years” Whaaat?? I asked how were they disinfecting the floor. She stated with a towel and broom. I explained that I don’t do this at my own home and I needed the floor clean. I asked her to disinfectant the floor because toilet water had travel all over the floor onto the carpet. She finally came back over an hour later and after me contacting Hilton with a mop and wiped it up in about 2 seconds literally. I was thinking there’s no way this is clean, but I was tired of the battle. The whole time after that our room spelled like mop
Stayed 5 nights in Oct 2024

2/10 Terrible

Tameria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give this location 0 stars I will would. Let me preface I’ve stayed at double tree countless of times and never had an issue. First, during check in the front desk staff was unfriendly and didn’t initially acknowledge us on arrival. I had to wait until she was done doing whatever was “more important” than checking me in. It took about 15 minutes. No apology. First red flag. Secondly, the toilet overflowed. I called the front desk 5 times before someone was sent to my room to assist. This was over an 2 hour span. Once maintenance arrived he fixed the toilet and instructed us to take towels and clean the floor. Are you kidding me? I asked him to please send housekeeping. Once house keeping arrived around the hour mark. They took towels and wipe the water up. I asked if their were any disinfectant measures. The lady pointed to the towels. I ask for the manager. The head of house keeping arrived and stated “We haven’t had a mop in 12 years” Whaaat?? I asked how were they disinfecting the floor. She stated with a towel and broom. I explained that I don’t do this at my own home and I needed the floor clean. I asked her to disinfectant the floor because toilet water had travel all over the floor onto the carpet. She finally came back over an hour later and after me contacting Hilton with a mop and wiped it up in about 2 seconds literally. I was thinking there’s no way this is clean, but I was tired of the battle. The whole time after that our room spelled like mop
Stayed 6 nights in Oct 2024

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

theo, Vashon

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Roumania

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Stayed 5 nights in Aug 2024

8/10 Good

Sharice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property and loved it, very quiet and clean.
Stayed 3 nights in Jul 2024

8/10 Good

Domonique

Stayed 2 nights in Sep 2024

6/10 Okay

Fahmi

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
What makes me mad I arrived at 11 most hotel you can check in at 11 but in this hotel check in at 4 pm and if you want to check early you have to pay extra money . So you check in at 4 pm and you have to check out at 11 am.
Stayed 1 night in Oct 2024

8/10 Good

Ramont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 3 nights in Oct 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Someone vomited in the A/C unit. Not enough towels for three of us. Didn’t even clean our room the last day. Ran out of tp and Kleenex. Staff unfriendly and curt. The window hasn’t been cleaned in years. Never again. Over $200 a night!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 5 nights in Oct 2024

6/10 Okay

Scott

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Ross

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty.
Stayed 1 night in Oct 2024

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad ! Stay away
Not recommended very Bad management . Def never again!
Stayed 1 night in Oct 2024

6/10 Okay

Jeff

The location for me was not convenient, but that was my fault for not knowing tbe area & planning.
Stayed 1 night in Oct 2024

10/10 Excellent

Salomon

Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular I Loved it there kids came over for a couple of hours in the pool made the day can’t wait to do it again
Stayed 1 night in Oct 2024

2/10 Terrible

Mohammad, Voorhees

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff was very disrespectful and condescending
Stayed 1 night in Oct 2024

2/10 Terrible

Mohammad, Voorhees

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disrespectful check in staff with arrogant attitude
Stayed 1 night in Oct 2024

6/10 Okay

cesar

Stayed 3 nights in Sep 2024