Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Bar (on property)
Lobby
3 restaurants, breakfast served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪2 min walk‬
  • Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Fashion Outlets of Chicago
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.4 out of 10
Very good
(15 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(118 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(8 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(177 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5-star hotel in O'Hare
This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 55000 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 27 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1305 out of 2248 reviews
Rating 8 - Good. 514 out of 2248 reviews
Rating 6 - Okay. 252 out of 2248 reviews
Rating 4 - Poor. 96 out of 2248 reviews
Rating 2 - Terrible. 81 out of 2248 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Airport Stay

Great stay close to ORD! The shuttle service was awesome, and the front desk staff were friendly and helpful. The room was large, clean, and had coffee, fridge. There are restaurants and a small gift shop with sundries on site. Super convenient!
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Mar 2025

4/10 Poor

Anna

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was satisfying
Stayed 1 night in Mar 2025

10/10 Excellent

Diona

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Citlally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Patricia

Stayed 3 nights in Sep 2024

8/10 Good

Arlene, old bridge

Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delay

We had a delay with our flight, but the hotel was so kind and accommodating. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

Kedric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. the pool water was a bit cold but overall was very nice. breakfast was good but was expecting a little bit more. other than that the hotel was very clean, excellent staff.
Stayed 1 night in Dec 2024

8/10 Good

Wenhsien, Farmington Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much but no sauna or whirlpool ... smile
Stayed 2 nights in Mar 2025

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, amenities
Toilet had dried urine on it
Stayed 1 night in Mar 2025

4/10 Poor

Breona

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upon arrival, the guest services did not make it clear the procedure for parking. I was not told to validate my ticket for parking which caused me to pay for parking at the box upon exiting. The hotel charges $29 per night to park and the box is only $25. Which makes no sense at all. My room did not have proper bedding for the pull out bed. So I had to walk to the front desk to retrieve it because the phone was not working to call them. Additionally my room was only stocked with two towels. So I also had to walk to the front desk to ask for extras. The pool area had dead bugs everywhere.
Stayed 2 nights in Mar 2025

8/10 Good

CARINA

Liked: Cleanliness, staff & service
The room was comfortable, although it didn't quite match the photos online. The shower could use some improvement, as the water pressure was quite low.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Airport shuttle service was excellent. Room was kept clean by courteous staff. Overall a great stay!
Stayed 6 nights in Mar 2025

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not very clean and overpriced.
Stayed 1 night in Mar 2025

8/10 Good

Kaid

Stayed 1 night in Mar 2025