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Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Indoor pool
Exterior
3 restaurants, breakfast served
In-room safe, desk, blackout drapes, soundproofing
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    3 min walk
  • Donald E. Stephens Convention Center
    4 min walk
  • Fashion Outlets of Chicago
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 403 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 558 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Lobby

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Pool
Free airport shuttle
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1559)
The price is $154
per night
$175 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5-star hotel in O'Hare
This hotel features 3 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 25 meeting rooms. Event facilities measuring 55000 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 25 meeting rooms
  • Conference center (55,000 square feet of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1089 out of 1898 reviews" "
Rating 8 - Good. 437 out of 1898 reviews" "
Rating 6 - Okay. 220 out of 1898 reviews" "
Rating 4 - Poor. 83 out of 1898 reviews" "
Rating 2 - Terrible. 69 out of 1898 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

8/10 Good

Kari

Stayed 1 night in Aug 2024

8/10 Good

Lekisha

Liked: Cleanliness, staff & service
Close to the airport.
Stayed 1 night in Aug 2024

6/10 Okay

MARK

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Early check in wasn't available and I wasn't able to check in until after 4:30pm, far after the posted 3:00pm time
Stayed 1 night in Aug 2024

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal at Crown hotel was professional and kindly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jignesh

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like smoke
Stayed 1 night in Aug 2024

2/10 Terrible

qian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
请避雷！！！非常老的酒店 很潮湿 有味道 晚上隔音也不好 隔壁两点在房间聊天听的清清楚楚 而且房间还一直有杂音声 房间厕所没有抽风 .
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosemont
Clean. Has a restaurant attached. Went to see professional softball nearby. Large shopping center and restaurants within walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

chabreea

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot that was close to airport and the Blue line. Room was older but was clean and comfortable. I would defiently stay there again.
Stayed 1 night in Aug 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are cleans and nice Property is old Pool is well preserved
Stayed 1 night in Aug 2024

10/10 Excellent

Olusegun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location conference center, shopping, and rest.
Stayed 1 night in Jun 2024

6/10 Okay

Vikram

Disliked: Cleanliness, staff & service
old hotel-needs to be updated. Front desk Service was less than friendly. do not stay unless they improve. It is not in the same class as other Crown Plazas i have stayed at.
Stayed 1 night in Aug 2024

2/10 Terrible

Wendy, Rockford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore G

Liked: Cleanliness, staff & service
Buffet could be less expensive for the limited options offered. Shuttle to airport is convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I Do NOT Recommend this hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Jeff

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing and Dirty
Dirty, broken, staff didn’t care about housekeeping not cleaning my room for 3 days when I requested it daily, in room phone broken, fitness center was disgusting and small, staff didn’t know where amenities were located, found a bug that looked like a bug bed on my pillow, stains on the pillowcase, vents in the bathroom were disgusting, no counter space in the bathroom unless you want to hit your head on the light close to the mirror or stand on the other side and have no room so your legs keep hitting a nice cold toilet bowl.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crowne plaza is the place to stay! Receptionists were professional and the area had everything. Also pricing was affordable, I will be staying here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

DENELL B

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Kemmesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big! Will stay here again
Stayed 1 night in Jul 2024