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Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

American cuisine
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Meeting facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • University of Illinois Chicago
    8 min walk
  • Willis Tower
    14 min walk
  • State Street
    2 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Chicago West Loop, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1019 reviews" "
Rating 8 - Good. 242 out of 1019 reviews" "
Rating 6 - Okay. 101 out of 1019 reviews" "
Rating 4 - Poor. 57 out of 1019 reviews" "
Rating 2 - Terrible. 48 out of 1019 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Parking and breakfast were higher than expected, but it's Chicago. Ride share services were convenient and luckily the hotel was centrally located.
Stayed 2 nights in Sep 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marielena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall quiet and comfortable
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
The location of this hotel is great. The unfortunate circumstance is that the outside and location is very upcoming and clean as well as new but the rooms are very old. Bathroom had rust in various places that were very visible. One of the outlets didn't work in the sleep area. The fixtures of the bathroom and room were old. Looks like in the lobby, restaurant and main areas of the hotel were updated but the rooms weren't. For the nightly cost of the room I was expecting much better.
Stayed 2 nights in Jul 2024

8/10 Good

Cigal, Los Angeles

Traveled with family
Liked: Staff & service, amenities
Very small rooms. They feel like a motel. They boast about having "balconies" for each room, but these are very tiny cement overhangs, with no chairs or space to relax, so I don't think they're useful. There's no pool. The location is good, in Greek Town, surrounded by fancy supermarkets, coffee shops, and restaurants. A short walk to the Fulton Market lively area for entertainment. Our first night we notified them that we would be arriving in the early morning hours, but they still gave away our room and put us in a single room with double beds, despite paying for a king bedroom suite. No $ back. Free breakfast given instead, which we didn't want. My husband went to check it out and said it was runny eggs and continental stuff. The next night we were in our "suite" which was very small for a suite, very noisy, and right next to the freeway. The bathroom door in both rooms was a strange sliding door that did not close well. Overall,not an ideal hotel, a bit more like a motel. They also wouldn't give us a receipt or respond to things since we booked through Expedia, fyi.
Stayed 4 nights in Sep 2024

8/10 Good

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when going to a United Center show!
Stayed 1 night in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Kind of quiet. Strong smell of cleaning supplies but everything was clean. Air worked great. Easy checknin and out.
Stayed 1 night in Sep 2024

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fast and responsive, the room was clean and comfortable, and the location was convenient to everything. Good price for what I got.
Stayed 1 night in Sep 2024

8/10 Good

liz, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Terrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints what so ever.
Stayed 1 night in Sep 2024

6/10 Okay

Casandra

The hallways smelled horrible especially the end rooms (where we were). It smelled like sewage and like a factory. The rooms are very small but the could be only end rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moving our son to his new condominium. Loved the neighborhood and walking distance to everything!!!
Stayed 1 night in Sep 2024

10/10 Excellent

NyJewel

Liked: Cleanliness, staff & service, property conditions & facilities
It was near all of the local attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!
This hotel was amazing and the location was incredible. Still in the middle of everything and in walking distance to shops and food. The service was awesome, shoutout to JC and other desk staff that were awesome and helpful. Food in the hotel was good but I am picky about certain food so I think hearing, "food could have been a bit better" from a mildly picky person isn't as beneficial. However, I will say that it was still good and the wait staff were incredible at the bar. My room was incredible with a balcony and had good views. I would suggest darker towels for makeup removal but that is a suggestion. Don't want to keep wrecking towels! All in all, this was a great place to stay and would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

kindra

Stayed 1 night in Sep 2024

10/10 Excellent

anallely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Torri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brayden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in/out was easy and we were able to get an early check in. Staff was super friendly and we were able to walk back from the festival we attended at Union Park. A great stay overall!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was so friendly and accommodating. The room was clean and comfortable. I will return on my next visit to Chicago. Highly recommend.
Stayed 3 nights in Aug 2024