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Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Aerial view
Exterior
Junior Suite, City View | City view
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | Living area | TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel in Downtown Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 50000 square feet (4645 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Congress Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3886 out of 9434 reviews
Rating 8 - Good. 2639 out of 9434 reviews
Rating 6 - Okay. 1476 out of 9434 reviews
Rating 4 - Poor. 802 out of 9434 reviews
Rating 2 - Terrible. 631 out of 9434 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Latoyria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was magnificent. I just wish the hotel would buy out the parking lot to better accommodate the guest.
Stayed 1 night in Dec 2024

4/10 Poor

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
waited for a drain stopper that never came despite two calls down stairs
Stayed 1 night in Dec 2024

6/10 Okay

Erin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No a/c. Wi-Fi didn’t work. Parking with the hotel is more expensive than parking within walking distance down the road.
Stayed 2 nights in Dec 2024

10/10 Excellent

jenna

Stayed 1 night in Dec 2024

2/10 Terrible

Beksultan

Traveled with family
Liked: Cleanliness, staff & service
We checked in at 2 am, in the morning there was a strong noise from which my wife and I woke up, this noise lasted a long time, I had to go down to the front desk and tell about it in no way they did not solve it, further this noise lasted an hour we wanted to sleep but alas did not sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdelrahim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The staff are very professional. Very nice hotel.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities
Unique is the fact that the ceiling is super high. Not used to that. And the architecture in the room was very antique. Not bad for those who like vintage
Stayed 3 nights in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
View of lake and fountain is wonderful. Art Institute, Field Museum, and great restaurants nearby.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taneha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Definitely a historic hotel, not in pristine condition but that’s to be expected. Hallway had a small (1-2”) chunk of decorative wall molding that had broken off, small area of wallpaper by the elevator lifting from the wall, etc. Remodeled to be modern style, room was very nice but in an instagram way—(looks great in pics but closer look in real life makes it feel less magazine worthy and more ‘normal’)—flooring slightly bowed in one area, chain lock missing a screw, light above one of the beds didn’t work for some reason, tub fixtures obviously well worn over time. Being in a big city, noise cannot be helped. Room was facing the train tracks so decent amount of rumble from that but ended up almost being white noise it was so frequent. Overall, fun being in a historic hotel in an awesome location and reasonable price. Worth it for 1 night getaway but not sure if I’d do more or not
Stayed 1 night in Dec 2024

10/10 Excellent

Tabatha

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Convenient location for our needs. Room was very nice. Breakfast was not great.
Stayed 2 nights in Dec 2024

6/10 Okay

Gregory

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
So so so dated! Can't control the temperature. Property sets it on hot and the only way to lower the temp is to open windows (on a cold Chicago winter) and open windows have no safety guards. Breakfast is horrible. Unless you're starving, just go get breakfast at one of the diners down the street. Yolk South Loop is amazing and only 10 minutes away. Door in the bathroom had the same lock on it like the WWII-era outhouse in a rural village. The units had very little soundproofing and we heard the elevator, the hallway, and the street. Location redeems everything, but if you can afford a better hotel, get a better one. We'll definitely be staying in a different place next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Camilo Diaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Dec 2024

2/10 Terrible

Ezaldeen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jazzy

Liked: Amenities
Clean, old beautiful property, upgraded nice friendly staff security was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Rahath

Stayed 3 nights in Dec 2024

10/10 Excellent

Karmoko

Stayed 4 nights in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really like it
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 1 night in Dec 2024

10/10 Excellent

Ashtyn

Liked: Cleanliness, staff & service
Enjoyed our stay!
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Staff were all very friendly and very helpful!!! The doormen were phenomenal with any questions we had about places to go and how to navigate the city. Bartender was equally friendly and gave good service. Lobby area is very classy. Breakfast was your typical continental, nothing special. The room itself did have updated furniture and a nice view of Grant Park and the harbor. My only complaint from out stay is the bathroom in our room could use some updates for cleanliness/counter area. Also the toilet was the size they put in preschool bathrooms. My elbows rested on my knees that were way above my hips when sitting on it. Could cause problems for anyone with mobility/knee issues. Very very short!
Stayed 3 nights in Dec 2024