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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Aerial view
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | City view
Junior Suite, City View | Living area | TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • Lake view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $119
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$139 total
includes taxes & fees
May 22 - May 23
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About this property

Congress Plaza Hotel

Hotel in Downtown Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities consist of a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 50000 square feet (4645 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Congress Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3678 out of 8761 reviews
Rating 8 - Good. 2433 out of 8761 reviews
Rating 6 - Okay. 1359 out of 8761 reviews
Rating 4 - Poor. 731 out of 8761 reviews
Rating 2 - Terrible. 560 out of 8761 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, amenities
Great location Great price Will stay agsin
Stayed 6 nights in Jan 2025

6/10 Okay

Tamara

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I was very disappointed with this hotel. Online seriously needs to updated. I picked this hotel because online it offered breakfast and room service plus three restaurants which was perfect considering I planned to stay in February for my birthday. On top of not having the amenities listed my hallway and elevators smelled like marijuana.
Stayed 2 nights in Feb 2025

6/10 Okay

Katherine

Business traveler
Liked: Cleanliness, staff & service
The rooms were never hot or cold enough and had no way to control temps. You could hear through the room doors. The curtains did not close all the way, and the city noise was clearly heard through closed windows. When I showered, the conditioner was in the Shampoo container and the shampoo was in the Conditioner container. I’ve stayed here before and not had these issues, but this experience is changing my overall opinion of the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always nice at the congress.
Stayed 1 night in Jan 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect ambience

It was beautiful rooms were nice and like the pictures
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

8/10 Good

Melissa

Stayed 2 nights in Jan 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and staff was awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rikia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Deyner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great but the cleaning girls were phenomenal, great job team congress plaza.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dawanda

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great customer service from Gabriel at front desk.
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Me and my wife went out for a date
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo A

Traveled with family and small children
Liked: Cleanliness, staff & service
pretty good overall i mean you get what you paid for!
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Needs an Update.

Stayed 1 night in Feb 2025

8/10 Good

Abigail

Stayed 4 nights in Jan 2025

2/10 Terrible

darren

Stayed 2 nights in Jan 2025

10/10 Excellent

Aiden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely nice and is beyond exceptional in check in process. Very nice and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard, Dardanelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed and great atmosphere.
Stayed 1 night in Jan 2025

2/10 Terrible

Johnathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay.

My stay was Horrible. No wifi. No remote to turn on the television. The telephone did not work to call down stairs. I stayed in North 834. Horrible room. I wanted to drink coffee but the coffee machine was dirty. Unpleasant stay. Wouldn’t recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in Jan 2025

4/10 Poor

Amari

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025