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Best Western Chicago - Downers Grove

2.5 star property

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Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪3 min drive‬
  • Advocate Good Samaritan Hospital
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1956)
The price is $81
per night
$90 total
includes taxes & fees
Feb 18 - Feb 19
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 839 out of 1488 reviews
Rating 8 - Good. 384 out of 1488 reviews
Rating 6 - Okay. 132 out of 1488 reviews
Rating 4 - Poor. 63 out of 1488 reviews
Rating 2 - Terrible. 69 out of 1488 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chasity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property for the age was clean and the beds were comfortable. The only issues I had was our room definitely had a smell. I did find an Airwick plug in behind the night stand and they also had an air freshener in the heater vent. So, they are trying to make the room smell better. I told them at check out, that I had no issues with the room itself except for the smell. The gentleman said, "yeah, I know. Sorry about that." Also I needed to do laundry while I was there. Just be aware, it took me 2hr and 15 min to dry my clothes after taking out jeans and towels to just air dry after 1.5 hours because it wasn't drying. When I called downstairs to ask if there was anyway to dry these clothes because they weren't drying and my kid needed dry clothes for his hockey game in the morning. She just kept saying, "I'm sorry about that, that is the only dryer in the hotel." I just prayed the clothes would eventually dry. Other than the smell and the dryer issues, the hotel was a cheap, clean, comfy bed option for a night.
Stayed 1 night in Oct 2024

2/10 Terrible

jennifer

Stayed 15 nights in Oct 2024

2/10 Terrible

Melanie

Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Deja

Traveled with group
Liked: Cleanliness, staff & service
I was scared to get this hotel due being in a state we know nothing about but overall this was a good hotel and clean. I definitely recommend this hotel for anyone second guessing just do it definitely worth the price
Stayed 2 nights in Oct 2024

8/10 Good

Anne, Rhoadesville

Liked: Staff & service
Disliked: Property conditions & facilities
Bless this properties heart... the place looks like it was once about to be condemned but someone came in, bought it, and has been trying to put some bandaids on it. Floors I could swear are uneven, my ceiling was peeling, the wall by my window was sweating, the AC was making a terrible noise, the bathroom had beautiful granite shower walls and vanity top, but there was a crack in one of the tiles and other 'opening' from which I believe tiny ants starting coming through the second night. And the halls were quite stinky. I was also not very happy the ice machine didn't work - was actually non existent (at least on the 3rd floor). However, all that said, the bed was really comfortable! The eggs for breakfast were the best I've had at a hotel buffet, the variety was good; the bacon unfortunately was basically raw fat though, icky, but they had coffee, tea, and water available all day in the lobby which was nice. The water pressure is great. There was also a really pretty young black lady with long hair on the desk usually at night that was very personable and professional. I enjoyed talking with her. the elevator was also really cool. The only other bad thing was that when I asked to have my Best Western Rewards number put in for points I was told by the young man there that I wouldn't get any because I booked through a third party... ??? I didn't think that just because you booked from a third party you didn't get points... I think that's the thing I was most unhappy with.
Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Business traveler
Liked: Staff & service
Breakfast was good! Bathroom had torn wallpaper. Dogs next door barked so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
They have door dadh and i was even able to receive an order from walmart..ty
Stayed 2 nights in Oct 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the price
Not bad for the price. Room was not the newest, but was clean and comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gaynell

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mohammad

Stayed 2 nights in Oct 2024

4/10 Poor

Raven

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest. I seen too many stains on things during my stay, also property needs to be updated.
Stayed 1 night in Oct 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just of the interstate but was quiet. The little treats at check in were appreciated. The hotel is showing its age but everything trail works. We were on the main floor but was quiet in the room. Breakfast was ok, not a fan of powdered eggs or whatever kind of sausages were served. Coffee, juice, tea and yogurt along with cereal were other options.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in Sep 2024

4/10 Poor

Tamika

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Perfect for a quick getaway, but nothing spectacular. Not a bad experience at all. Got some rest and enjoyed the room. Only downside is the AC kept shutting itself on when we kept setting for heat. The temp changes caused me to get sick the next day. Also, it seems the property has plumbing issues. Willing to try other Best Western locations as long as this is not an issue.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sign from off the road was so small you could easily miss it when trying to get into the hotel parking lot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline, el campo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property nice beds
Stayed 1 night in Sep 2024

10/10 Excellent

Ding-Fa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Maribel

Average stay but safe area and fairly clean.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Overnight
When we checked in, the front desk staff was great and very helpful. She was very upfront and apologetic that we were on the same floor as a group in town for a flag football event. Originally, our fan wasn’t working and we called to see if someone could come look at it, we were offered a different room. Ironically, while we were calling it randomly started working. The willingness to help was greatly appreciated. Our only really complaint was the bed was uncomfortable, a little firmer than we like, but that is a personal preference issue. Overall, we enjoyed our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024