See all properties

Best Western Chicago - Downers Grove

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪3 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • College of Dupage
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1988)
The price is $95
per night
$105 total
includes taxes & fees
Apr 3 - Apr 4
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 856 out of 1505 reviews
Rating 8 - Good. 388 out of 1505 reviews
Rating 6 - Okay. 130 out of 1505 reviews
Rating 4 - Poor. 63 out of 1505 reviews
Rating 2 - Terrible. 68 out of 1505 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Shana

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would like to say it was a wonderful stay...nice room on the first floor! My toilet handle broke and they replaced it asap, the curtains for the shower were barely holding up as they had so many holes, the ceiling had water damage and the house keeper half clean the rooms! Upon arrival we found cigarette boxes and wrapping paper on the shelves where the coats go... With a few fixes and better cleaning this place would be very nice.
Stayed 2 nights in Dec 2024

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Udit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

6/10 Okay

Kathy

Stayed 1 night in Dec 2024

8/10 Good

Cynitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ulmas

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Swaraj

Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JIN

Excellent location. Old but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the beds, they're so comfortable. The fridge wasn't ever cold & internet was spotty, making the star rating lower.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heidemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, restful stay.
The staff are friendly, courteous, and professional. The room was very clean and quiet. Beds perfect. Excellent variety of offerings for breakfast. We will definitely return next time we are in town!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at Best Western Downer's Grove. The front desk staff was very friendly, as were the housekeeping and dining staff that we interacted with. The price point was affordable and we loved the various options for continental breakfast. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check-in, we were greeted by Patricia, who exhibited AMAZING customer service. We dropped off our belongings in our room and left to spend time with family. When we returned after midnight, we found that the heat in our room was not working. I notified the front desk, and we were promptly moved to another room on the same floor, which was super convenient. The next morning, we were out all day and returned at night to find that our key cards did not work in the door. I went down to the front desk, and Patricia was working again. She noticed that while we received key cards for the new room, the employee who assisted us the night before did not change our room in the system, leading hotel staff to re-key the room, as it appeared in the system that it was vacant. Patricia worked expeditiously to get the issue resolved by changing our room reservation in the system and providing us with new key cards. Even though the error was not hers, she kept a smile on her face and a good attitude while she worked through the process. This is exactly the type of service that will keep us coming back to this location in Downer's Grove. There are several hotels in the area that we could choose from. But interactions like this will always bring us back. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pretty good experience. No issues at all. I do wish there was better parking, but thats a semi-acceptable negative. I would definitely stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveler
Liked: Staff & service
I booked this hotel because of the good ratings and low rate. However, I regretted it almost as soon as I checked into my room. The place was packed, loud, and the rooms provide very little shield from the noise. When walking down the hallways you can hear everything going on in the rooms as you pass. Once inside your room, you hear every conversation, every door opened and shut, just about every noise nearby. There is also little shield from the noise outside, which was problematic on a night when the hotel was packed and someone's car alarm continued to go off throughout the night. The hotel is much older than the photos suggest. My room was also in fairly rough condition. Wallpaper was falling off the wall beneath the window, the toilet ran every couple of minutes, etc. Next time I will gladly pay extra to stay somewhere else.
Stayed 1 night in Nov 2024