Comfort Inn Matteson - Chicago

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Inn Matteson - Chicago

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes
Exterior
Lobby sitting area
Fitness facility
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
5210 West Southwick Dr, Matteson, IL, 60443
  • Hanger Clinic
    18 min walk
  • Franciscan St. James Health - Olympia Fields
    6 min drive
  • Franciscan Health Olympia Fields
    7 min drive
  • Chicago, IL (MDW-Midway Intl.)
    48 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn Matteson - Chicago

Matteson hotel with free breakfast
This smoke-free hotel features a fitness center, a meeting room, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a garden.
Comfort Inn Matteson - Chicago offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Matteson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and a garden. Onsite self parking is complimentary.

Comfort Inn Matteson - Chicago is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not served at this property

Property is also known as

La Quinta Chicago Matteson
Comfort Inn Hotel Matteson
La Quinta Inn Chicago Matteson Hotel Matteson
Quinta Inn Chicago Matteson
Quinta Chicago Matteson
La Quinta Inn Chicago Matteson Hotel
Matteson Baymont Inn
Baymont Inn Matteson
Comfort Inn Matteson
Comfort Inn Matteson Chicago Hotel
Comfort Inn Matteson Chicago
La Quinta Inn Chicago Matteson
Comfort Inn Matteson Chicago
Comfort Inn Matteson - Chicago Hotel
Comfort Inn Matteson - Chicago Matteson

Comfort Inn Matteson - Chicago Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 594 reviews" "
Rating 8 - Good. 159 out of 594 reviews" "
Rating 6 - Okay. 91 out of 594 reviews" "
Rating 4 - Poor. 57 out of 594 reviews" "
Rating 2 - Terrible. 95 out of 594 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
It was okay. Same ole sausage and scrambled eggs for five days in a row. Didn’t make my bed one night.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marchelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

8/10 Good

Sharon

Stayed 1 night in Aug 2024

4/10 Poor

Shaynae

Traveled with group
Our wash clothes had pubic hairs on them so we had to go purchase wash rags and towels. Both bedding comforters had stains on them and the refrigerator was unplugged which caused the room to have a smell to it when we checked in. There were also a few nets on out room due to the trash in the hallway not being taken away as often as it should have. The room was ok besides the few issues we encountered
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No return business!
The hallways and elevator smelled like marijuana everyday, the elevator was filthy and the property is in general disrepair. Hot water, but little to no water pressure in shower. Very old and definitely not a return visit.
Stayed 2 nights in Aug 2024

2/10 Terrible

Alvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jocelyne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like the fact that you had to request for your room to be cleaned. Trash containers by elevator and entrance door overflow for more than one day. My husband offered to the front desk to empty the garbage for them because it wasn’t a good look to see trash everywhere you turn. I will certainly remember that hotel in Matteson and never to use it again. We stayed in other Comfort Inn, they were not like that. Comfort Inn, Matteson, Ill need to revisit their corporate policies.
Stayed 5 nights in Aug 2024

8/10 Good

Angela

Stayed 1 night in Jun 2024

4/10 Poor

William

Traveled with family
Not good other guest have problems with their show
Had to have my card Reed for five times didn’t appreciate that and also the breakfast serve was only from six until nine normally would be six until 10
Stayed 2 nights in Aug 2024

6/10 Okay

Joy

Traveled with family
Liked: Staff & service, amenities
The property was center to mostly everything---....first night--a couple was arguing very loudly --for about 4 hours--called manager--taken care of expeditiously. Young man playing music very loudly in his car Elevator floor --not clean Lock on hotel room could be reinforced--a simple chain on door
Stayed 2 nights in Aug 2024

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could rate zero stars, that’s what this would be. Please, do yourself and your family a favor and avoid this property at all costs. Staff is TERRIBLE and refuses to assist their customers. Room felt damp. Blankets were grossly stained. 2 pillows per bed and refused to give us more nor would they replace the stained blanket. Front desk argued with us about having a microwave in our room and wouldn’t let us use the one on the main floor. And the best part is that my daughter forgot her clutch in the room with her keys. She noticed this after we got back to Michigan following a 5 hour drive. Called and they refused to mail it so she took the 10 hour drive back. When she got there, they refused give her her items. She had to call the police to get her wallet and keys back. THIS PLACE IS TERRIBLE!
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The relaxing oasis
The front desk worker who checked me in was amazing and had a great personality. The room was very clean and relaxing. I just really enjoyed the comfort and I will definitely be back.
Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness
We requested and was granted early check in at 2pm. But when we got there. They said we had to wait until checkin. Which was at 4. We checked in almost 3pm. Wasn’t happy at all about that. Initial staff was very unhelpful. Secondary staff was more accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Damin

Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
friendly service
Stayed 1 night in Jul 2024

8/10 Good

Judith

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service, amenities
Rooms repainting
Stayed 4 nights in Jul 2024

2/10 Terrible

Elson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this place after accidentally booking a reservation at the Hampton for the wrong date. The main reason why I picked this place was 4.1 stars. Boy, do I feel stupid. First off, the main floor is just musty. I thought it was someone's BO and wrote it off as such. The room...I almost went home after seeing it. It looks run down (the webs/dust in the corners of the ceiling haven't been cleaned in god knows how long), the hard floors were somehow greasy from the cleaning supplies (I never let my bare feet nor socks touch the floor or carpet), and there were stains on the sheets and blankets. I slept in my clothes on top of my hoodie (I did not get under ANY covers) and thankfully didn't get any bedbugs and didn't see any roaches throughout the night. The shower and toilet seemed clean and fine but that's just about the only positive about my room. If you have ANY other place to stay, stay there...not here. Some friends of mine booked across the way at the Quality Inn and despite the horrid rating and reviews, their rooms were much better than mine.
Stayed 2 nights in Jul 2024

8/10 Good

Gregory L

Liked: Cleanliness, staff & service, property conditions & facilities
Leaving a cash deposit until check out should be mentioned somewhere in the reservation process and not be a surprise at check-in...thanks
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay...
The rooms were very much outdated. The curtains were old and had mold spots, thd carpet in our room was damp and smelled, the walls had previous water damage and there was mold on the wall near the vent exchange plus it looked like it had never been cleaned. The bed springs poped everytime you and moved and the bathtub rocked forward. The door to the room stuck and to top it all off the elevator quit working also while there. I dont see how this hotel ever got a star greater than 2. The staff was even useless. At checkout was told they coukdnt even orovide us with a receipt since we booked our roons through a 3rd party. Which is mighty strange since we questioned the front desk why we boojed 2 of the exact roons but were charged different amounts for each
Stayed 3 nights in Jul 2024

2/10 Terrible

Essaid

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No beach area, room was leaking in the middle of the night . The elevator was broken the night we arrived. This property doesn’t give vacation vibes at all. The restaurant we tried were not that great
Stayed 1 night in May 2024

6/10 Okay

Larry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator wasn’t working when we arrived. The back door was open lock was tampered with preventing it from locking leaving access to the hotel for anyone without having to go past the front desk.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Volume on tv remote control did not work. Staff very friendly, clean, good breakfast.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very nice
Stayed 2 nights in Jul 2024

6/10 Okay

Vaughn

Stayed 2 nights in Jul 2024