Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
Staff very friendly. Great central location to major attractions and public transport. I will definately stay here again.
Comment from Hotel Management
Apr 16, 2024 by Serena G. , Hotel Management
Becky, Thank you for your review! We appreciate your choosing CAA as your place of stay and hope to welcome you back in the future.
by A verified traveler
Posted Apr 7, 2024 on Expedia
Very nicely renovated landmark in great location
Comment from Hotel Management
Apr 7, 2024 by JP Cook , Hotel Management
Thank you
by A verified traveler
Posted Apr 6, 2024 on Expedia
Comment from Hotel Management
Apr 7, 2024 by JP Cook , Hotel Management
Thank you!
by A verified traveler
Posted Apr 3, 2024 on Expedia
by A verified traveler
Posted Mar 30, 2024 on Expedia
Great location and lots of things within the property and nearby.
Comment from Hotel Management
Mar 31, 2024 by JP Cook , Hotel Management
Thank you!
by A verified traveler
Posted Mar 28, 2024 on Expedia
The Chicago Athletic Association is incredible. The hotel itself has so many things to do that you could honestly spend the entire night exploring inside the building and never get bored. The structure of the hotel itself is beautifully built, unique, and fascinating. The staff was friendly, welcoming, and professional. The location is right across the street from Millennium Park and the lake is just beyond that. It's a great location and a great hotel. We had a wonderful time and would love to return!!
Comment from Hotel Management
Mar 28, 2024 by Serena G. , Hotel Management
Monica, Thank you for your review, we really appreciate it. We're glad you enjoyed your stay with us and what our hotel has to offer. We hope to welcome you back in the future to experience summer at CAA. Keep an eye on our website for future fun.
by A verified traveler from Providence
Posted Mar 27, 2024 on Expedia
Beautiful lo by
Comment from Hotel Management
Mar 28, 2024 by Serena G. , Hotel Management
Hello Stephen, Thank you for leaving a review! We absolutely love our lobby, too! Nothing like cozying up by the fireplace. We hope to welcome you back in the future.
by A verified traveler
Posted Mar 25, 2024 on Expedia
This is a stunning hotel with gorgeous common spaces and interesting events on offer (one is a tour highlighting the history of the CAA, which we were unable to take this time, but hope to do another time), in a fabulous location (basically right across from the Art Institute of Chicago). The staff was terrific, too!
Just be aware of resort fees surreptitiously added on by "third party" vendors (as we learned when checking out). These fees were to cover a couple of glasses of "complimentary" Prosecco, WIFI, use of bicycles and who knows what else that we were neither informed of upon check-in, nor used. The management kindly waived them when we pointed this out. Did I mention the staff was awesome?! Would definitely stay at the CAA again!
Comment from Hotel Management
Mar 25, 2024 by Serena G. , Hotel Management
Hello Christine, Thank you kindly for your review. We really appreciate the candor and kind words. In the future with booking through us, all of the amenities that falls under the "Destination Fee" is listed on our website. We keep it up there so no one is caught off guard at check out when they see this charge. Thank you for having so much patience with us, we're glad to assist with anything. Please come back again.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Fabulous, quirky hotel ! Loved my 5 day stay there. Great choice of bars in the hotel. We enjoyed Cindy’s and the atmosphere in the Sports bar on St Patrick’s day was electric .
Would have liked our stay to be a bit cheaper but it is in a perfect position in an amazing American city. Get what you pay for !!!
Comment from Hotel Management
Mar 24, 2024 by Serena G. , Hotel Management
Barbara, thank you so much for your wonderful review! We really appreciate your business and love for our hotel. Are you a World of Hyatt member? If not, sign up for a free membership and gain points for every Hyatt stay; this could lead to discounts on nights, spa days, and more! We hope to welcome you again in the future.
by A verified traveler
Posted Mar 19, 2024 on Expedia
Enjoyed our stay. Great property with many amenities only disappointment was no coffee maker in room (instant coffee and tea provided) for the first quick coffee of the morning.
Comment from Hotel Management
Mar 19, 2024 by JP Cook , Hotel Management
Thank you so much for this feedback we are truly happy that you enjoyed your stay with us.