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Best Western O'Hare/Elk Grove Hotel

3.0 star property

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Photo gallery for Best Western O'Hare/Elk Grove Hotel

Lobby
Business center
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
100 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪5 min drive‬
  • Schaumburg Convention Center
    ‪6 min drive‬
  • Woodfield Mall
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $97 total
includes taxes & fees
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About this property

Best Western O'Hare/Elk Grove Hotel

3-star Elk Grove Village hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Limited housekeeping is available.
Best Western O'Hare/Elk Grove Hotel offers 122 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This Elk Grove Village hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on request, and a car charging station is available.

Best Western O'Hare/Elk Grove Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Onsite parking available only on request
  • Extended parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 30 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25.00 per night
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40.00 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Elk Grove Quality Inn
Quality Elk Grove Village/O'Hare
Quality Elk Grove Village/O'Hare Elk Grove Village
Quality Inn Elk Grove
Quality Inn Village/O'Hare
Quality Inn Elk Grove Village/O'Hare Elk Grove Village
Quality Village/O'Hare
Quality Inn Elk Grove Village/O'Hare
Best Western Elk Grove Village/O'Hare Hotel
Best Western Village/O'Hare
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel
Best Western O'Hare/Elk Grove Elk Grove Village
Best Western O'Hare/Elk Grove
Best Western Elk Grove Village/O'Hare
Best Western O'hare Elk Grove
Best Western O'Hare/Elk Grove Hotel Hotel
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel Hotel Elk Grove Village

Best Western O'Hare/Elk Grove Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Business traveler, Traveled with partner
.
Stayed 1 night in Mar 2025

6/10 Okay

amber

Traveled with family
Liked: Staff & service

Shuttle service not convenient

We flew in late on a Saturday night. We thought there would be a free shuttle to the hotel. My husband called the hotel and they said the shuttle service ended at 1130 pm. We had to take an uber to the hotel. The next morning we assumed we could get shuttle to airport whenever we needed. Thankfully my husband asked the hotel clerk and he was informed that we had to schedule the shuttle. This was not very convenient for us snice the whole reason for booking the hotel was free and easy shuttle service in between flights. The hotel is also about 15 minutes from the airport. Other than that the hotel was old but clean and had a great free breakfast. The clerk was friendly and did answer the phone immediately when we called.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Caroline, Stockport

Liked: Amenities
Nice big room. Good value for a night.
Stayed 1 night in Mar 2025

4/10 Poor

Julita

Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After being up 24 hours, traveling from Rome, this was a breath of fresh air! Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Allan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Okay

Solid hotel but in need of restoration
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

8/10 Good

Benny Wang

Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
The beds were not comfortable at all. The food was done neatly.
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & clean
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend it
Stayed 1 night in Feb 2025

10/10 Excellent

Santos

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Leo

Stayed 1 night in Feb 2025

10/10 Excellent

Rickaldo

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ceason

Traveled with family
The room was dated and had a noisy wall heater/ac unit. Our shower drain was clogged, and the tub filled as you showered. The sink faucet leaked over the counter, and the shower/tub nozzle did not work properly making it difficult to get the hot water at the right spot with water pressure. The breakfast was pretty nice, and while it was not close to many things, it was off a main road and easy to get to places you want to be. It did feel safe and the parking was free. I would rate it a 7/10 overall.
Stayed 2 nights in Jan 2025

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service
All was good except for 2 things: 1) i waited for the shuttle at ohare for nearly 2 hours. First of all, the email explaining where to catch the shuttle was completely incorrect (the place it directed me to is closed), and the verbal instructions given to me when i requested pickup were not complete. I called after waiting for 80 minutes in the cold, and was placed on hold for 18 minutes. I hung up and called back and was promptly berated for not being in the correct location, which was about 50 feet from where i was standing. I was watching for the pickup at the entry point for all hotel shuttles and have 20/20 vision. I could not have missed it. 2) The toilet in my room did not fill with water after flushing.
Stayed 1 night in Dec 2024

10/10 Excellent

Leilani

Stayed 1 night in Dec 2024