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Best Western O'Hare/Elk Grove Hotel

3.0 star property

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Photo gallery for Best Western O'Hare/Elk Grove Hotel

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, free toiletries, hair dryer, towels
Business center
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Free airport shuttle
  • Gym
  • Air conditioning

Explore the area

Map
100 Busse Rd, Elk Grove Village, IL, 60007
  • OSHA Training Institute
    ‪4 min drive‬
  • Alexian Brothers Medical Center
    ‪6 min drive‬
  • LEGOLAND® Discovery Center
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(44 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(50 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western O'Hare/Elk Grove Hotel

Elk Grove Village hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Limited housekeeping is available.
Best Western O'Hare/Elk Grove Hotel offers 122 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 205 square feet (19 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This Elk Grove Village hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on request, and a car charging station is available.

Best Western O'Hare/Elk Grove Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Onsite parking available only on request
  • Extended parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25.00 per night
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40.00 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Elk Grove Quality Inn
Quality Elk Grove Village/O'Hare
Quality Elk Grove Village/O'Hare Elk Grove Village
Quality Inn Elk Grove
Quality Inn Village/O'Hare
Quality Inn Elk Grove Village/O'Hare Elk Grove Village
Quality Village/O'Hare
Quality Inn Elk Grove Village/O'Hare
Best Western Elk Grove Village/O'Hare Hotel
Best Western Village/O'Hare
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel
Best Western O'Hare/Elk Grove Elk Grove Village
Best Western O'Hare/Elk Grove
Best Western Elk Grove Village/O'Hare
Best Western O'hare Elk Grove
Best Western O'Hare/Elk Grove Hotel Hotel
Best Western O'Hare/Elk Grove Hotel Elk Grove Village
Best Western O'Hare/Elk Grove Hotel Hotel Elk Grove Village

Best Western O'Hare/Elk Grove Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ngoctran

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a night to rest after an international flight and this hotel was perfect. Right by Ohare, water wasn’t included which I didn’t know but the bed/mattress/pillows were like clouds :) Definitely recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 2 nights in Oct 2024

10/10 Excellent

Christiane Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2024

6/10 Okay

Gunther

Stayed 3 nights in Oct 2024

6/10 Okay

Antonio

Traveled with family
Liked: Staff & service, room comfort
Está bien para una noche de estadía corta , el hotel está un poco deteriorado y los baños un poco descuidados. Tienen transporte desde el aeropuerto lo que sirve si estás de paso en Chicago.
Stayed 1 night in Nov 2024

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good service
Stayed 2 nights in Nov 2024

8/10 Good

Shahi

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
This hotel advertise an airport shuttle but they don’t say that it only starts operating at 7am. It doesn’t make sense since most people’s flights are 7-8am. Usually shuttles start operating at 5.30am or 6am the latest to be able to serve most of people who are using those airport hotels to stay over night and catch a flight in the morning. I felt mislead!
Stayed 1 night in Nov 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on a layover. Everything was great! The only issue was the housekeeping staff outside my room starting at 7 am all laughing and joking with each other. Otherwise, breakfast was great, front desk was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Estefany

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a good place just to stay a couple nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaime, South Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ed

Traveled with group, Business traveler
Liked: Amenities
Checking in took long time. 1 employee that wasn't n hurry to get done. Rooms were smaller than usual
Stayed 1 night in Oct 2024

4/10 Poor

WONUI, Mckinney

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and close to convention centers.
Stayed 1 night in Sep 2024

10/10 Excellent

Shonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff. Close to a few dining options that are walkable. The shuttle to and from the airport was convenient. Definitely had a great stay.
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A trip to Chicago
The service was awesome, the shuttle drivers to and from the airport were very friendly. Breakfast was pretty good. The roo was very comfortable. The only negative remark I would have was that the room had had some water damage to the ceiling sometime in the past. That said I'd highly recommend this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, have earlier airport shuttle
Airport shuttle starts at 7am, so for people with early flight, you need to get another way of transport
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Shorewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in a lot of hotels and I have to say that this one is one of the best if not best that I have stayed in so far. Value for money it is by far the best. It is clean, tasteful, comfortable beds and room, bathroom not huge but decent and clean and up to date. it is tastefully decorate. the staff is incredibly helpful and accommodating. The gym is decent and provides a decent work out. And the breakfast is by far one of the best free ones that I have had in a long time. Real eggs, sausage and potatoes, good strong coffee, waffles, bagels, oatmeal, and fresh yoghurt. And the dining area is very nice and comfortable. I would definitely stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Douglas Forsgren

Traveled with family and small children
Liked: Cleanliness, staff & service
I was looking for something really close to the airport, like Hilton close and this is what we found. It was listed as 3.5 stars. I would say it is more like a solid 2 star hotel.
Stayed 1 night in Oct 2024