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Best Western Naperville Inn

2.5 star property

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Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Lobby
Business center
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    ‪15 min walk‬
  • Benedictine University
    ‪4 min drive‬
  • North Central College Fine & Performing Arts
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 397 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 397 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 396 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Lisle Naperville

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (999)
The price is $103
per night
$115 total
includes taxes & fees
Feb 25 - Feb 26
DoubleTree by Hilton Lisle Naperville

About this property

Best Western Naperville Inn

Naperville hotel with free weekday breakfast
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 355 square feet (33 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Naperville Inn has designated areas for smoking.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
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Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Best Western Naperville Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1007 reviews
Rating 8 - Good. 299 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ankit

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty and unhiegenic. It’s not even a single star . You can smell cigarette smell in the rooms and hotel everywhere. When you complaint the management is not available after Monday to Friday 9-5 . Please don’t stay in hotel and don’t book through Expedia as everyone plays around and they never refund any money at all.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortability and quietness
Stayed 2 nights in Nov 2024

2/10 Terrible

Molly

Traveled with partner
Disliked: Property conditions & facilities
We drove 2 1/2 hours from home. First the jacuzzi was broken. They offered to switch rooms. But we were afraid there would be issues with another room. Then my boyfriend ended up super itchy from the bed sheets. He went to shower, the water was either too cold or too hot. So we decided to leave, and head for home. Because of how uncomfortable he was and itchy, and with there being problem after problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Elwyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the full different breakfast daily. The workers keep the tables clean and the food plentiful. The staff was very nice and friendly. I liked the ice machine and vending machines on each floor with snacks and drinks.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Claude

Stayed 1 night in Oct 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Myita

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed clean areas
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was great!
Stayed 4 nights in Aug 2024

2/10 Terrible

Quaineta

Liked: Cleanliness, property conditions & facilities
Very dissatisfied, as a customer was not aware that there was no working television
Stayed 1 night in Oct 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was HUGE! I didn't expect that. Bed and pillows were comfortable. Room/bathroom very clean. Areas I saw outside were also clean. Convenient to where I was going. Breakfast was pretty good and there were a lot of choices. Interaction with lobby staff and the staff in the breakfast area were pleasant. Would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Traveled with partner
We had a suite and the bed sucked. Felt like I sank into the bed and no support. Husband and I both woke up both mornings we were there with back aches
Stayed 2 nights in Oct 2024

10/10 Excellent

Krishnaprasad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Stayed 4 nights in Sep 2024

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be coming back!! Really nice and the jacuzzi was spot on!
Stayed 2 nights in Sep 2024

10/10 Excellent

Onyenonachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and convenient
Stayed 5 nights in Sep 2024

10/10 Excellent

Camilya

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

LaQuell

Stayed 1 night in Aug 2024