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Best Western Grant Park Hotel

2.5 star property

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Photo gallery for Best Western Grant Park Hotel

Restaurant
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Restaurant
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Shedd Aquarium
    ‪13 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(76 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(272 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(23 reviews)
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

9.0 out of 10
Wonderful
(30 reviews)
  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Park View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Park View

8.4 out of 10
Very good
(18 reviews)
  • 312 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

9.4 out of 10
Exceptional
(29 reviews)
  • 276 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(236 reviews)
  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 276 sq ft
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Grant Park Hotel

Hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Chicago hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Best Western Grant Park Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mei's - Onsite theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 58 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A restaurant

Restaurants on site

  • Mei's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Secured valet parking fee: USD 58.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1144 out of 2540 reviews
Rating 8 - Good. 696 out of 2540 reviews
Rating 6 - Okay. 412 out of 2540 reviews
Rating 4 - Poor. 167 out of 2540 reviews
Rating 2 - Terrible. 121 out of 2540 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Comfortable Stay for Business Trip

My stay was pretty average, it was what I needed for my business trip. I really enjoyed the bakery right next door as well as the Asian restaurant. Both were close and very good. I had no issues with my stay and everyone was very nice. They offer bag checks as well if you’re in town for a conference and want to leave your bags if your room isn’t ready yet.
Stayed 4 nights in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
The property is in a decently central location on South Michigan Avenue and there is easy access to red line trains within a block. Was good for the price. Only thing I didn’t like was that when I used the shower the lip of the shower was not tall at all so I got water all over the bathroom floor.
Stayed 2 nights in Dec 2024

2/10 Terrible

Troy

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Rongxin

Stayed 4 nights in Mar 2025

2/10 Terrible

Michelle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk staff was great. That was the only upside. We checked in and our kids found drug paraphernalia in the safe. We were given a different room. This one had issues; one of the tvs had no sound, we called 4 times for extra pillows before going and getting them ourselves, one of the ac units was incredibly loud. When we brought down the things we had found they refunded our parking but told us they couldn’t do anything about the cost of the room and to talk to Expedia which also was a nightmare. They did also comp us breakfast which was their cheapest thing on the menu that had toast and eggs. I’d never stay in this hotel again or recommend anyone else to. At least we saw some cool pigeons out of the window.
Stayed 2 nights in Mar 2025

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and awesome bakery in the lobby area
Stayed 3 nights in Feb 2025

8/10 Good

Jacquelyn

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is obviously older with a mix of updates and elements that have seen better days. It was clean and comfortable though. Great location to walk to the Museum Campus (even with a 5-year-old in tow) with good, quick dining options and Trader Joe’s within a couple blocks as well. Staff didn’t go out of their way to say hi or chat when we were in the lobby but were all friendly when we did interact with them. Would be happy to stay here again. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Laila

Stayed 2 nights in Mar 2025

10/10 Excellent

LUISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience!

Very nice experience! Staff was professional, cordial and very respectful. The food was amazing! We will come back!!!
Stayed 1 night in Mar 2025

2/10 Terrible

Wallace

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 4 nights in Mar 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Traveled with family
Liked: Staff & service
Staff were great but the elevators sounded like they could breakdown any minute and the hallways were very noisy. Rooms not very clean. Have stayed multiple times in this same hotel due to location to the Museum district and standards have lowered for sure.
Stayed 1 night in Mar 2025

8/10 Good

Lisa, Whitewater

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Location in regards to Museum Campus Friendly staff Comfortable bed Nice shower Grows: Older hotel which is fine, but could use sofa sleeper/furniture updates No pool or bar; nothing to do at the hotel itself
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Haley

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looks nothing like the pictures on Expedia. Rooms are rundown. Paint was chipping off the walls. Very old looking. Bathroom door didn’t shut. The shower looked disgusting. Elevators were tiny and made terrible noises. We booked 2 nights and only ended up staying 1 because it was so bad. DO NOT STAY HERE!
Stayed 2 nights in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible parking
Stayed 1 night in Mar 2025

8/10 Good

Lindsay

Stayed 1 night in Mar 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
The pillows are a JOKE! Small and square and flat. Both our beds sagged in the middle. I will likely not stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Talles

Traveled with family
Liked: Cleanliness, staff & service
Nice place to stay for 1 or 2 days.
Stayed 2 nights in Mar 2025

6/10 Okay

Ashish, troy

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator needs renovation. Beds in room , carpet , lights need upgrade for sure.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Stayed 4 nights in Mar 2025