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Overview of Best Western Chicago Southland

Photo gallery

Lobby
Pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Air Conditioning
  • Laundry
  • Free WiFi
  • Parking included
  • Breakfast included
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCoyote Run Golf Course9 min drive
    Popular LocationRavisloe Country Club10 min drive
    Popular LocationOak Hill Park12 min drive
    AirportChicago, IL (MDW-Midway Intl.)41 min drive

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About this area

Oak Forest

Located in Oak Forest, Best Western Chicago Southland is in an area with good shopping. Coyote Run Golf Course and Ravisloe Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore William W. Powers State Recreation Area and Oak Hill Park. Centennial Park Aquatic Center and Childrens Museum of Oak Lawn are also worth visiting.
Popular Location

What's nearby

  • Coyote Run Golf Course - 9 min drive
  • Ravisloe Country Club - 10 min drive
  • Oak Hill Park - 12 min drive
  • Hollywood Casino Amphitheatre - 12 min drive
  • Gaelic Park - 13 min drive

Getting around

  • Oak Forest Station - 6 min drive
  • AirportMidway Intl. Airport (MDW) - 41 min drive

About this property

Best Western Chicago Southland

This smoke-free hotel features a 24-hour fitness center, a conference center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. All 59 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and microwaves. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
4.0
Very Good
5 - Excellent
360
4 - Good
361
3 - Okay
141
2 - Poor
69
1 - Terrible
29

4.2/5

Cleanliness

4.2/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Aug 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Western.....Not Best Western
I have stayed at this hotel many times before in the past, but this time I was not happy with what I say and how this hotel has become so run down and not maintained any more. The lobby floors were so dirty and trash cans at the enterance was over flowing with trash. The 1st room on the 1st floor that i was given smelled bad like someone smoked in the room and the window screens were torn away from the frame. The second room I was given the bathroom wall was peeling around the tub and the bathroom door jam was pulled away from the wall. The carpet was dirty and the beds had a dip in the middle. I was so disappointed I wish I could have cancelled right then and there. This place has really gone down. I will never reserve or stay at this hotel again. Wish I could get a full refund or some of my money back. It was terrible I couldn't wait for my 2 days to be over.
Stayed 2 nights in Aug 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to call the police. That’s how awful the staff were. Let me summarize. Uber dropped me off from the airport at this hotel. I go in. Two receptionists barely looked at me to tell me that there was no power, and that I needed to find another place to go. It didn’t matter that I had reservations and that I got no advanced notice. But that is not the issue. The issue is that they refused to do anything to help me find another place or get to another hotel. I explained to them I am new in the country and did not yet have internet coverage in that area to do my own search or get Uber. I asked if they could at the least give me a phone number to a cab service that I can call. NO! These two receptionists refused to even give me a phone number to a cab for me to call. Hard to believe but absolutely true. And in a very rude and uncompassionate way I may add. Hospitality is the furthest place these staffers should be working. I was stuck. So what did I do…..I needed to call the cops to get a number to a cab service to pick me up. Thankfully I had talk service on my phone, otherwise I would have been really stuck, unable to call the cops or a cab. I called the Best Western corporate office to complain, although I couldn’t give them the names because when I asked those receptionists for their names they refused, retaliated with insults then proceeded to call the cops ON ME claiming that I was harassing them!? RUDE LAZY STAFF.
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
LEFT_FULLBLEED_ONE_HALF

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