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The Emily Hotel

4.0 star property

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Photo gallery for The Emily Hotel

City view from property
Fireplace
Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
Reception
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
311 North Morgan Street, Chicago, IL, 60607
  • University of Illinois Chicago
    ‪17 min walk‬
  • Merchandise Mart
    ‪20 min walk‬
  • Chicago Theatre
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed (Standard King)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite)

Suite, 1 King Bed (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed (Loft Suite)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Executive King)

Executive Suite, 1 King Bed (Executive King) | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed (Executive King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed (Accessible Standard King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Accessible Deluxe Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds (Deluxe Double)

  • Sleeps 4
  • 2 Double Beds

Similar properties

View from room

L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1594)
The price is $189
per night
$222 total
includes taxes & fees
Feb 19 - Feb 20
L7 Chicago by LOTTE

About this property

The Emily Hotel

4-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Emily Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lobby and public spaces are great. Rooms are big. They are a bit dark and need a but more lighting.
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Stayed 1 night in Nov 2024

10/10 Excellent

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the chic atmosphere and the $25 credit we used for breakfast, that was delicious and very well priced (got coffee at the coffee bar at 6 AM while we waited for breakfast to open up at 7 AM, and still was able to use the credit for everything). Friendly staff and amazing restaurants and stores nearby. Will be staying here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Stayed 1 night in Oct 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.. very sleek & modern
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
At first, I didn’t think I would like it because it was so different, but I ended up loving it. It was so convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emily was clean, modern, vibey food/drink spaces and located in the heart of the west loop!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Great dining and bar options. Walkable to many attractions.
Stayed 3 nights in Oct 2024

2/10 Terrible

Micah

Traveled with partner
I NEVER leave a negative review for any hotel and I’m a frequent traveler. Most times I would just dismiss it but with this hotel I MUST speak. DO NOT STAY HERE. Upon arrival things were smooth sailing. Receptionist was really nice. Got me in, held an additional 300.00 for any issues, things were good, normal check-in to a room. Area of the hotel was nice. Seem safe. Nothing like the rough areas of this city. The morning of checkout I notice an EXTRA charge from this hotel of about 120.00. I was confused, tried to piece together but still did not make sense. After talking to receptionist they explained I was charged for damages, (I never damaged anything, rarely spent time in room). I ask for explanation. They named off items that were never in the room such as “bathroom mat”, there was never a mat in the bathroom. I travel OFTEN and never seen a bathroom mat in any hotel. Then they mention damages to pillows and sheets. At this point, I knew they were just charging me for anything. I can admit to sheet damages due to my hair cap, dye leaked onto sheets and pillow case BUT again I am a frequent traveler this is not the first this has happened at any hotel. This is my first time ever being charge for such ACCIDENT. I accepted that. Not other charges. Me and my significant other spent time at their bar on the 7th floor. After barely being served, the bartender took it upon himself to tip himself without my knowledge. I was not satisfied with anything besides rooftop movie.
Stayed 2 nights in Oct 2024

8/10 Good

Tisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Salina

Traveled with partner
Disliked: Property conditions & facilities
The room itself was incredibly dark with limited natural light and the lighting in the room was also not bright enough to off set that. The hall leading to the room was not pleasing to the eye either but the biggest problem was that room was so incredibly dark. I noticed there was a tower affiliated with the hotel with large windows and a probably much better view (especially in contrast to the man that worked at Google sitting in his window and staring into ours). Not sure why I was not given a room with better daylight-a better view. I have noticed in the past when I book through Expedia instead of directly through the hotel I seem to get a lesser choice. And there were no VIP services. Overall. Poor.
Stayed 2 nights in Oct 2024

6/10 Okay

Vanessa

Traveled with group
Liked: Cleanliness, staff & service
We stayed at the Emily Hotel for 2 nights . It was a beautiful location and very walkable. The Fora restaurant was very nice . The rooms could use some updating as well as the hallways. It would have also been nice to have room service
Stayed 2 nights in Oct 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey beautiful lobby. Staff was very nice, and it’s very close to the CTA! We saved a ton of money. We also enjoyed the bar and fire pits. My biggest issue was a bathroom, mainly the tub. It’s an awful design! If you’re short you’ll have a time getting in and out of that monstrosity! I’m 5’9 and thank goodness for that bad, but make sure you have a towel down or you will slip and fall!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emily Hotel staff, especially the Food & Bev manager Amilcar de Silva, were friendly, helpful, and attentive. The two queen accessible room was excellent for our needs. The restaurant had great food and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Its in Fulton Market and there are a ton of restaurants to choose from.
Stayed 1 night in Oct 2024

10/10 Excellent

Andres, Round lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and amazing. Wonderfully area to go out and walk around.
Stayed 1 night in Oct 2024

8/10 Good

naylynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience at the Emily Hotel by myself. The staff were incredibly helpful and accommodating. For the price of the rooms, I was expecting something a little nicer.. Everything just seemed a bit outdated. Other than that, it was an extremely pleasant experience. Very close to lots of shops and dining choices, had valet parking for $75 a night, or your other parking option was to try to find parking a couple blocks down. Take that however you see it. I would stay at the Emily Hotel again if I were by myself but if I was with a S/O or friends I would probably find something better or more spacious just because the rooms are very small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with amazing food nearby. Modern and comfortable
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time celebrating a birthday weekend in Chicago! This hotel was amazing, one of the nicest properties we've ever stayed at. The staff was very friendly and helpful, and the restaurant food was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Cristabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not great…
I love experiencing and trying out boutique hotels over mainstream hotels and The Emily is super cute. We were only there overnight, but here are my issues with the hotel: there is no parking garage nearby and overnight valet is $73. Street parking begins at 6 am, so you either have to pay for valet or move your car at the crack of dawn. The vibe is modern, but the room was very dusty in corners and places not usually observed, but I’m meticulous, so I noticed. The shower has no door. It’s just a half glass wall. For me, that allows for a lot of splashing onto the floor towel and it also provides a draft with no full enclosure, especially if you love hot showers. Not a fan of half glass enclosures. Also, the hallways are dark and dull. They feel sad. Lastly, the male barista at the coffee shop was super rude and uninviting. Didn’t greet or even smile at me. The in-room offerings were great, including snacks and full sized spirits for purchase. Overall, I’d give it a 4/5. (Didn’t try any restaurants/food.)
Stayed 1 night in Oct 2024

10/10 Excellent

Tori

Traveled with family
Liked: Amenities
Likes the way the hotel and room was decorated. Friendly and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Paula, Inverness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Oct 2024