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The Emily Hotel

4.0 star property

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Photo gallery for The Emily Hotel

City view from property
Reception
Suite, 1 King Bed, City View (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished
City view from property
Fireplace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
311 North Morgan Street, Chicago, IL, 60607
  • United Center
    ‪3 min drive‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, City View (Standard King)

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View (Loft Suite)

Suite, 1 King Bed, City View (Loft Suite) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, City View (Loft Suite)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (Executive King)

Executive Suite, 1 King Bed, City View (Executive King) | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, City View (Executive King)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Accessible Standard King)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible, City View (Accessible Standard King)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Accessible Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds, City View (Accessible Deluxe Double)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, City View (Deluxe King)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Double Beds, City View (Deluxe Double)

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, (1000)
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About this property

The Emily Hotel

4-star hotel in Downtown Chicago
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Emily Hotel offers 159 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Emily Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 1:00 PM.
Selva - Onsite rooftop bar.
Fora - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 1:00 PM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fora
  • Selva

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 25 per person
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or due to check-in within one week of package arrival. There is a package holding fee of 5 USD per package that will be added to your room charge.
Property Registration Number 60607, 60607, Hotel License

Property is also known as

Ace Chicago
Hotel Ace Hotel Chicago Chicago
Chicago Ace Hotel Chicago Hotel
Hotel Ace Hotel Chicago
Ace Hotel Chicago Chicago
Ace Hotel
Ace
Ace Hotel Chicago
The Emily Hotel Hotel
The Emily Hotel Chicago
The Emily Hotel Hotel Chicago

The Emily Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 733 out of 1036 reviews
Rating 8 - Good. 170 out of 1036 reviews
Rating 6 - Okay. 79 out of 1036 reviews
Rating 4 - Poor. 25 out of 1036 reviews
Rating 2 - Terrible. 29 out of 1036 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!!
Great location, valet parking and comfortable, clean room!
Stayed 1 night in Dec 2024

10/10 Excellent

Donna, Liberty

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff were extremely accommodating. Only issue was a tad dusty/lack of cleanliness. There was a used Q-top right outside our door and one in the medicine shelf of the bathroom sink.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
There was a lot of noise - sounded like drilling - on the Su day morning.
Stayed 1 night in Dec 2024

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and friendly staff. We booked a 2 bed room and we're given a single bed. I called the front desk and they quickly switched us to the correct room, which I a appreciated. However, the room we stayed in had an ozone machine and the the odor in the room was super strong. No other rooms were available, housekeeping took the ozone machine out and we opened up a window to help ventilate the room.
Stayed 1 night in Dec 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Staff was amazing, it was extremely convenient and the rooms were very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristie

Stayed 2 nights in Nov 2024

10/10 Excellent

edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It was clean and staff was super professional and the restaurant was so good!
Stayed 1 night in Nov 2024

2/10 Terrible

Torin Andrew, Palo Alto

Stayed 3 nights in Oct 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and warm hotel. Our service was excellent and the room was very clean and comfortable. The beds were very comfortable too. A few more towels and ledges to out stuff would be a nice add. My daughters and I enjoyed our one night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice service checking in. Nice room. It’s great there’s a restaurant and coffee shop on the main floor. Great hotel to stay at in Fulton Market!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in the city
Stayed 3 nights in Nov 2024

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justin, Evert, and Luis were so great! Thank you for your hospitality! The team at The Emily was impeccable and our stay was one of the best ever! Thank you thank you thank you!
Stayed 5 nights in Nov 2024

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby restaurant and the outdoor seating area with fire pit. The rooms are nice and big.
Stayed 1 night in Dec 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options are wonderful. The energy in the lobby all weekend was great, the live DJs were unexpected & such a vibe. We stayed here to be within walking distance of all the best unique dining in one area and that’s exactly what we got. I’ll be returning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 4 nights in Nov 2024

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Woken up by their loud patio music at 730 am every morning and beds were very uncomfortable… our backs were sore. Like sleeping on a futon Nice looking place and very clean though
Stayed 3 nights in Nov 2024

10/10 Excellent

Riza Mete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quality
It eas amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Cute boutique hotel, simple room decor but clean and quiet. Great lobby and fun bar.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful cool clean hottl
Stayed 3 nights in Nov 2024