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Hotel Francs

3.5 star property

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Photo gallery for Hotel Francs

[Non-Smoking] Triple | Desk, free WiFi, bed sheets
Lobby
Exterior
Daily buffet breakfast (JPY 2000 per person)
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
Hibino 2-10-2, Chiba, Chiba, 261-0021
  • Mitsui Outlet Park Makuhari
    ‪3 min walk‬
  • Makuhari Messe
    ‪6 min walk‬
  • ZOZO Marine Stadium
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for [Non Smoking] Standard Double

[Non Smoking] Standard Double | Desk, free WiFi, bed sheets

[Non Smoking] Standard Double

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Non-smoking] Corner Twin

[Non-smoking] Corner Twin | Desk, free WiFi, bed sheets

[Non-smoking] Corner Twin

  • 366 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Non Smoking] Junior Suite

[Non Smoking] Junior Suite | Desk, free WiFi, bed sheets

[Non Smoking] Junior Suite

  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Suite

[Non Smoking] Suite | Desk, free WiFi, bed sheets

[Non Smoking] Suite

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [Non Smoking] Twin (For 1 person)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 1 person)

  • 280 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for [Non Smoking] Executive Double

[Non Smoking] Executive Double | Desk, free WiFi, bed sheets

[Non Smoking] Executive Double

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Executive Twin

[Non Smoking] Executive Twin | Desk, free WiFi, bed sheets

[Non Smoking] Executive Twin

  • 366 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Non Smoking] Twin (For 2 people)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 2 people)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Non-Smoking] Triple

[Non-Smoking] Triple | Desk, free WiFi, bed sheets

[Non-Smoking] Triple

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non Smoking] Family Quadruple

[Non Smoking] Family Quadruple | Desk, free WiFi, bed sheets

[Non Smoking] Family Quadruple

  • 334 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for [Non Smoking] Comfort Semi double

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Semi double

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Casual Twin

[Non Smoking] Casual Twin | Desk, free WiFi, bed sheets

[Non Smoking] Casual Twin

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non Smoking] Comfort Single

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Single

  • 183 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Francs

3.5-star hotel in Makuhari
Self parking, a microwave in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Hotel Francs offers 222 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Chiba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Hotel Francs features a vending machine, dry cleaning/laundry services, and a front-desk safe. Wireless Internet access is complimentary. This Chiba hotel also offers a porter, an elevator, and a microwave in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Francs is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,000 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Francs Chiba
Francs Chiba
Hotel Francs Hotel
Hotel Francs Chiba
Hotel Francs Hotel Chiba

Hotel Francs Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 560 reviews
Rating 8 - Good. 210 out of 560 reviews
Rating 6 - Okay. 80 out of 560 reviews
Rating 4 - Poor. 20 out of 560 reviews
Rating 2 - Terrible. 11 out of 560 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Roel Alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The only issue is the size of the bathroom
Stayed 2 nights in Jan 2025

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cindy Su Ping

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your dog logo
Stayed 3 nights in Jan 2025

8/10 Good

Victor, Mililani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but is in a very safe and quiet area. There is direct bus transport between it and Haneda Airport at specified times for a reasonable rate. Shopping at the outlets is a two-minute walk away. The staff is extremely helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

Audrey

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Pillows were too soft!

Pillows were too soft and room was just too hot with the heating! Had to switch off the AC altogether but room become stuffy and suffocating. Terribly uncomfortable and you will not have a good sleep. Overall hotel need a refresh and makeover as its getting old...including the bathroom towels!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mayra

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is a little dated but overall the customer service was great! The facilites were clean and the room was spacious and comfortable. It’s in a very convenient location and the Limobus to the airport picks up right in front of the hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Carey

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Swee Ser

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Glenn, Peoria

Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay. Would definitely book again. Thank you to all the wonderful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ファミリーに最適

一時帰国の最終日に2段ベッド付きのファミリールームに泊まりました。大浴場がないので浴室はコンパクトでしたが、子供達は2段ベッドに大喜びで、アウトレットやレストランの入ったショッピングモールも近く快適でした。 翌日、カンドゥーでたっぷり遊んだ後、直行バスで成田空港に向かいました。とても快適でまたお世話になりたいと思います。
Stayed 1 night in Aug 2024

8/10 Good

Chiho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
An easy access from Kaihinmakuhari Station, about 5 minutes walking. Location is perfect. We got the breakfast package and we enjoyed it with a beautiful view of the bay. The room was decent with the necessary amenities. No coin laundry on site, so you would have to go somewhere if you are staying long. I’d come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Keitaro

Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel

While in Chiba, I will always return to Hotel Francs. My favorite is the Corner Twin room because it is spacious and comfortable. The service and staff are exceptional. The Airport Limo bus drops off and picks up in front of the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Richard Chul

Stayed 2 nights in Jun 2024

6/10 Okay

Ariane Joie

Disliked: Room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional customer service

A great hotel with exceptional customer service
Stayed 4 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Great location, train, shops, restaurants all near by. Staff very helpful & friendly
Stayed 3 nights in Apr 2024

6/10 Okay

Adrian

Business traveler
Liked: Amenities
Rooms are extremely dated, old. The hotel is however quiet and in a very good location for Makuhari Messe, a lot cheaper than other places around that area.
Stayed 5 nights in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time to booked in this hotel . Clean and quite room . Staffs are friendly . Great Customer service. Highly recommended. Will definitely comeback.
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced terrible experience. Don’t book here

I first booked this place because it said it had parking on site. But when I arrived they said their parking only allowed small kei cars. So I had to find a public parking garage nearby. Then when I checked in they messed up my booking with someone else’s. They were all over the place, gave me the wrong cards and wrote the wrong check out date on the paper. The room they gave me was very old and dirty and the outlets weren’t even working properly. Everything was from the 90s, the room definitely needs to be remodeled for the price they’re charging people. The hotel had no amenities, not even a coin laundry. The lobby also has nothing but people standing there doing nothing but just staring at visitors. Also booked the hotel including the kids in the booking but when I asked for extra towels from the lobby the old man started complaining that kids don’t get towels even though we were reusing the towels for the other nights so we would have used the same number of towels if they gave us new towels every night anyways. But if I call the lobby and ask for two towels your response should just be “no problem we’ll get two more towels to you right away” but no I get complaining from an old man. What am I over paying a hotel for if I can’t even get two extra towels. And on top of all of this you could feel the hard metal springs on the mattresses. Got terrible sleep and unfortunately booked for a few nights. Feel disrespected with this place being called a “western” hotel.
Stayed 2 nights in Feb 2024

8/10 Good

TSUYOSHI, Yokohama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For business, it’s not necessary to have outlets. Rather how fast you can reach to the messe is more important
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023