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voco Chiayi by IHG

4.5 star property

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Photo gallery for voco Chiayi by IHG

Indoor pool
Exterior
City view from property
Bar (on property)
Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
No.789, Sec.1, Shixian Rd., West District, Chiayi City, 60083
  • Art Site of Chiayi Railway Warehouse
    ‪7 min walk‬
  • Chiayi Cultural and Creative Industries Park
    ‪7 min walk‬
  • Chiayi Art Museum
    ‪10 min walk‬
  • Chiayi (CYI)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible

Premium Room, 1 King Bed, Accessible | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Room, Multiple Beds, Bathtub

Premium Room, Multiple Beds, Bathtub | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Premium Room, Multiple Beds, Bathtub

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

voco Chiayi by IHG

4.5-star hotel in West District
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite. Housekeeping is available once per stay.
Voco Chiayi by IHG offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Voco Chiayi by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a complimentary children's club, a vending machine, and gift shops/newsstands. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Limited complimentary onsite parking is offered on request, and a car charging station is available.

Voco Chiayi by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Voco Chiayi by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: TWD 977 for adults and TWD 733 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Designer stores
  • Free children's club
  • Indoor pool

Family friendly

  • Free children's club
  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Built in 2024
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 977 for adults and TWD 733 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

voco Chiayi by IHG Hotel
voco Chiayi an IHG Hotel
voco Chiayi by IHG Chiayi City
voco Chiayi by IHG Hotel Chiayi City

voco Chiayi by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 59 reviews
Rating 8 - Good. 12 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Xue, New York

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

4/10 Poor

Yi hsuan

Stayed 1 night in Nov 2024

10/10 Excellent

WANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

taypj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設施
設施很齊全 泳池的廁所唯有一間（有點小可惜） 其餘都滿好的
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新飯店，所以的東西都蠻好的
Stayed 2 nights in Jul 2024

8/10 Good

YA LING

Stayed 1 night in Sep 2024

10/10 Excellent

Yihsuan

Stayed 1 night in Sep 2024

10/10 Excellent

Aimin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

PO-HAO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

shin-ting, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
建議建立與車站的交通接駁
Stayed 2 nights in Aug 2024

8/10 Good

Kao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

SHOW WEI

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
裝潢味都還沒退非常的臭
Stayed 1 night in Aug 2024

10/10 Excellent

Wentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意的
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間泳池設備皆很棒
Stayed 1 night in Aug 2024

10/10 Excellent

hsiung-wei

Stayed 1 night in Aug 2024

10/10 Excellent

HSI-YI

Stayed 2 nights in Aug 2024

8/10 Good

CHUAN-MING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬敞、服務人員很熱情
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Huan-Hua

Stayed 1 night in Jul 2024

10/10 Excellent

Kwok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都好，會再來
Stayed 2 nights in Jul 2024

10/10 Excellent

YU HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kowei

Stayed 1 night in Jul 2024

8/10 Good

hung wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Pin Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024