See all properties

The Chiang Mai Old Town

5.0 star property

Choose dates to view prices

Photo gallery for The Chiang Mai Old Town

Exterior
Outdoor pool
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
The Heritage House Suite with Balcony | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Wat Phra Singh
    ‪3 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬

Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony | 1 bedroom, minibar, in-room safe, desk

The Heritage House Suite with Balcony

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite | 1 bedroom, minibar, in-room safe, desk

The Heritage House Junior Suite

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (King Bed)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room (King Bed or Twin Bed)

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Twin or King Room(48sqm)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin or King Room(48sqm)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage House Junior Suite

Living area | 55-inch Smart TV with satellite channels, TV, MP3 dock

Heritage House Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe King Room(40sqm)

1 bedroom, minibar, in-room safe, desk

Deluxe King Room(40sqm)

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage House Suite With Balcony

1 bedroom, minibar, in-room safe, desk

Heritage House Suite With Balcony

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Or King Room With Bathtub

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Room With Bathtub

1 bedroom, minibar, in-room safe, desk

Deluxe King Room With Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Sauna, hot tub, body treatments, body wraps, body scrubs, facials

Shangri-La Chiang Mai

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.6 out of 5, Wonderful, (1000)
$146 nightly
The price is $146 total
includes taxes & fees
Shangri-La Chiang Mai

About this property

The Chiang Mai Old Town

5-star hotel in Old City
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations are furnished with queen sofa beds. 55-inch Smart televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Chiang Mai Old Town features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Chiang Mai Old Town is a smoke-free property.

A complimentary manager's reception is offered each day.
The Vorra Bistro - Overlooking the garden, this bistro specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Vorra Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately THB 500 for adults and THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 242 reviews
Rating 8 - Good. 40 out of 242 reviews
Rating 6 - Okay. 11 out of 242 reviews
Rating 4 - Poor. 5 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and perfectly located. Great hotel!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly small quite, pretty, boutique hotel located in Chiang Mai old town. The rooms are comfortable, stylish in an understated way and very quiet (except for the rooster alarm clock😂). What makes this hotel OUTSTANDING are the staff members. In all my travels I have never encountered such kind, generous and patient staff members.Truly from a service perspective this hotel is world class.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandre, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best botique hotels I've stayed in. The customer service was impeccable. Ice at the front desk was a pleasure to be around and took care of us. Rooms were always clean, facilities were wonderful. Would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small boutique hotel in the middle of old town, nice big rooms with comfortable beds and clean bathrooms. Service was top, breakfast fresh and tasty
Stayed 4 nights in Jan 2025

10/10 Excellent

Qing Zhou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the ancient city of Chiangmai and easy waking distance to many historic sites. Quiet, yet with atmosphere of lively community of Thai people. Better than an outright luxury hotel yet distant from Chiangmai distinct ancient walls and its history.
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Great location. Nice & peaceful. Rooms were spacious. Staff was friendly and attentive. Daily happy hour cocktails was a nice bonus!
Stayed 3 nights in Jan 2025

8/10 Good

Divarshna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the staff here Best service in Thailand!!! Coming back with my adult children next year

10/10 Excellent

Jaimy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Keira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in January.
Stayed 3 nights in Dec 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, amenities
Great place with outstanding service and staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Fabrizio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property in a quieter side of the old town. Walking distance to most places. Our room was comfortable, though small for our family of 4. Great service overall.
Stayed 3 nights in Dec 2024

6/10 Okay

Jane

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Hasan, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great… The reception when we arrived, the rooms were modern and clean. The breakfast was great each morning. Any request was immediately accommodated. Only small, tiny critique… Put an iron table and iron in each room. 😊 10/10 stay!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jane Li

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated rooms, thoughtful touches
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was smooth, staff was super friendly and helpful. Everyone who we interacted with knew how to speak English. Our included breakfast was delicious and made quickly after ordering. Our room was clean and they provided free bottled water. All the important markets were within 1.5 miles or less from the hotel. I would definitely stay again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, food was delicious, location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The hotel was very nice. We enjoyed the hotel restaurant (food was excellent) , hospitalities and all the amenities though the barking dogs and the rooster noises from surrounding areas can be disruptive at some nights.
Stayed 4 nights in Dec 2024