All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property and staff felt friendly. The room was excellent. There was some noise from being under the pool but other than that it was a great stay. This hotel at least right now in off season is popular for Chinese tourist so breakfast was Chinese food, which frankly was a nice break from all the western and thai food.
Clean and comfortable beds and room, although I’m not a fan of the bed on a plinth rather than floor, or the window to the bathroom (thankfully there was a blind). Breakfast was largely cooked Asian, with some fruit, eggs and cereals. Good location for eateries and bars and scooter rental.
Like everything in this hotel, especially Nema, also Junior. They are very nice and always listen and give helps when need it. Will definitely stay this hotel again if come to Chiang Mai next time.
Overall satisfactory. Rooms facing the road and shops were noisy at night (karaoke singing till 1230am). Also assigned a room with no view (block by the building structure). Such room should not be assign unless approval is seek. Afterall a full price is paid same like other room. Staff are all friendly and attentive. Breakfast spread is acceptable but nothing to shout out. Location is near 1 Nimman Mall.
In the Nimman area was good.
But the shower head kept spraying a river outside the shower and after I cleaned it with towels, management wanted me to pay for dirty towels !!!
A lot of mold in the shower that we are not accustomed to. Also we did not receive room service on the 24th of January and found it just easier to purchase some toiletries and water from seven eleven cuz several times over the course of our stay we had to address it to front desk to get our room serviced. Otherwise the hotel was very contemporary and conveniently located! The bed mattress was super comfortable but view outside our room was extremely dissapointing though as we stared at a rundown and abandoned building as apposed to a view of the city. Nevertheless, we were overall very pleased with our stay considering the price range. Just need to attend to better timely room service and some maintenance in shower!
Beautiful property, lovely and accomodating staff, very convenient area to a lot of tourist areas that were not too far away. The rooms are decorated nice and what made the property even better were the smiles and greetings from the staff.
Frank
Stayed 3 nights in Jan 2024
8/10 Good
Christa
Traveled with family
Dec 29, 2023
Liked: Cleanliness, staff & service
I liked the location of the property. It was a convenient and walkable to shopping and dining. The rooftop pool is nice. There is a bar but that doesn’t seem to be available. The gym is very small, not well air conditioned and some of the equipment isn’t working. The rooms are not totally soundproof.