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Shangri-La Chiang Mai

5.0 star property

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Photo gallery for Shangri-La Chiang Mai

Private pool
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night
Ballroom
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Mae Kha Canal Village
    ‪9 min walk‬
  • Chiang Mai Night Bazaar
    ‪11 min walk‬
  • Riverside
    ‪14 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪17 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Horizon, Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 463 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon, Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room, 2 Twin Beds

  • 624 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Suite

Minibar, in-room safe, desk, blackout drapes

Executive Twin Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Premier Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room With Pool View

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

Chiang Mai Marriott Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1004)
The price is $125
per night
$148 total
includes taxes & fees
Mar 18 - Mar 19
Chiang Mai Marriott Hotel

About this property

Shangri-La Chiang Mai

5-star hotel in Chang Khlan
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
In addition to a full-service spa, Shangri-La Chiang Mai features an outdoor tennis court and a waterslide. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, 3 meeting rooms, and limo/town car service. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Onsite self parking and valet parking are complimentary.

Shangri-La Chiang Mai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and well located.
This is a very comfortable hotel, clearly well run, with excellent, large airy room with and large picture windows. The variety of foods for breakfast was impressive, with attentive and friendly staff. The hotel is well located, just 10 minutes walk from the old city with it's multiple temples. The night market is close too, and good restaurants within easy walking distance.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good and clean rooms . The only thing is that needs is having more updated rooms. Specially the shower that needs a renovation. Other than that is good! We enjoyed our stay
Stayed 3 nights in Nov 2024

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice as any in Chiang Mai with exception of 4 seasons
Stayed 5 nights in Nov 2024

10/10 Excellent

Parveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable level of care and support
What an amazing place. First the location is great as it is right in the heart of the old city, near the night bazaar and many restaurants. The actual property itself is absolutely beautiful with well kept interiors and lawns, including private books and crannies. The breakfast was great with a lot of selections. The pool is great, especially if you have kids as it has a water slide and whole kids play area in the pool. Basically the place is definitely top tier. The only negative I would have to say is that it is a bit pricey compared to most hotels in Chiang Mai, and also that it's size can make it feel less personal and inviting than other hotels. that being said, one event sealed the deal for us and made a one night stay turn to 4. I lost my camera at an event off-site from, but booked through the hotel. I called them to ask if there was anything they could do (assuming I my camera was a loss). Patt from the hotel staff (who has been incredibly helpful throughout our visit) said she would call the golf course where I lost my camera. less than 40 minutes later she informed me that not only had they found my camera, but the course was going to drop it off at the hotel for me! I had my camera back the next day. I cannot begin to express how amazing the level of support made us feel, and how thankful and impressed I am with the staff at both the Shangri-La and the Gasson Panorama Golf Club. I will be singing their praises for years to come
Stayed 1 night in Nov 2024

10/10 Excellent

Robert Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and wonderful hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Raina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing property. Our suite was devine and the lounge had more than we could have asked for. Highly recommend. Upgrade if possible
Stayed 4 nights in Nov 2024

10/10 Excellent

Seoyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Tit Fung

Stayed 7 nights in Nov 2024

10/10 Excellent

Elanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Breakfast buffet was very good and room was modern and clean. Jacuzzi by the main pool was not working and some of the gym equipment was broken…
Stayed 3 nights in Oct 2024

10/10 Excellent

Harmeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na

10/10 Excellent

Jahanzeb

Stayed 2 nights in Oct 2024

10/10 Excellent

Harmeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel and the staff were super fantastic, I will be coming back here again next time I come to Chiang Mai
Stayed 5 nights in Oct 2024

10/10 Excellent

Gabi

Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!
Beautiful hotel room! Spacious. Very curious and helpful staff. The continental breakfast is the most impressive I’ve seen! And delish! Very close to walking to many many restaurants, cafes, shopping!! Close to the Night Bazzar! So fun to shop and eat there.
Stayed 3 nights in Sep 2024

8/10 Good

hyangmi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ornchuda

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Kwang Yon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly Thai service, beautiful hotel well looked arter
Stayed 4 nights in Aug 2024

10/10 Excellent

ahreum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Petrona

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024