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Novotel Chiangmai Nimman Journeyhub

4.0 star property

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Photo gallery for Novotel Chiangmai Nimman Journeyhub

Exterior
Exterior
Outdoor pool
Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
7/77 Moo 2, Huay Kaew Road, Soi Sreesud, Chang Phueak, Chiang Mai, Chiang Mai, 50300
  • MAYA Lifestyle Shopping Center
    ‪6 min walk‬
  • Nimman Road
    ‪9 min walk‬
  • One Nimman
    ‪9 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Double Bed, Mountain View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, 2 Twin Beds, Balcony

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed, Mountain View

Junior Suite, 1 Double Bed, Mountain View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Double Bed, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Chiangmai Nimman Journeyhub

4-star hotel in Chang Phueak
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Novotel Chiangmai Nimman Journeyhub offers 202 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Novotel Chiangmai Nimman Journeyhub is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Novotel Chiangmai Nimman Journeyhub has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Pool
  • Shopping mall

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 1187 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1424.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 450 for adults and THB 225 for children
  • Pet fee: THB 1187 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: THB 1424.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Novotel Chiangmai Nimman Journeyhub Opening May 2019 Hotel
Novotel Nimman Journeyhub Opening May 2019 Hotel
Novotel Chiangmai Nimman Journeyhub Opening May 2019
Novotel Nimman Journeyhub Opening May 2019
Hotel Novotel Chiangmai Nimman Journeyhub (Opening May 2019)
Novotel Chiangmai Nimman Journeyhub Hotel
Novotel Chiangmai Nimman Journeyhub SHA Plus
Novotel Chiangmai Nimman Journeyhub Chiang Mai

Novotel Chiangmai Nimman Journeyhub Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 185 reviews
Rating 8 - Good. 71 out of 185 reviews
Rating 6 - Okay. 30 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 5 out of 185 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Amarjiva

Stayed 3 nights in Aug 2024

6/10 Okay

Irene

Stayed 2 nights in Jul 2024

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Thammanoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very nice and helpful. We can walk to Maya shopping mall in a few minutes.
Stayed 1 night in Jul 2024

8/10 Good

Thammanoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Gerard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great buffet breakfast for both westerners and asians. Hotel and rooms are very clean and in new condition. Not sure I’m crazy about the open concept bathroom and room but not a deal breaker. Gym facilities were well equipped with plenty of free weights and machines.
Stayed 5 nights in Apr 2024

10/10 Excellent

Khakanang

Liked: Cleanliness, staff & service
D
Stayed 1 night in Mar 2024

10/10 Excellent

Sheela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set apart from the main street, this hotel provides a quiet calm space. Its relatively new and spacious. The bar and dining area has a nice open feature. The food and beverage staff esp Kookae is especially attentive and the F&B manager provided us with good local options for dining which was excellent. Easy walking distance to mall and good dining options around the place. definitely recommend if visiting chiangmai on business.
Stayed 3 nights in Feb 2024

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

ANIRBAN

Stayed 4 nights in Dec 2023

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel !!
Staff and people around is super friendly… the service is amazing… the breakfast was a little bit expensive and the internet in the room was not the best… but we like the hotel. Rooms are clean and comfortable. Location is great!!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Ivo

Stayed 2 nights in Nov 2023

8/10 Good

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Ricky

Liked: Cleanliness, staff & service
This is primarily a business and transit hotel. Prior to booking we checked most recent reviews and did not fathom this. Just be aware that it's right under the flight path (loud) and also for the money there are infinite better options for tourists who may appreciate a better location and general traditional hotel ambience. During our trip we stayed in far nicer hotels for a lot less money. We expected a little more from an Accor hotel such as the Novotel and wanted our last 2 nights in Chiang Mai to be somewhere nice. But this is not a resort hotel. So our miss judgement. Staff were very accomodating Finally, the walls are paper this and you can here every little noise from neighbours, even several rooms away. Lol. This should mot be Novotel standard. Even $50p/n stays in old Chiang Mai vintage guesthouses had better wall insulation. Lol again.
Stayed 2 nights in Sep 2023

6/10 Okay

Rajat Terence, Singapore

Stayed 5 nights in Jun 2023

8/10 Good

POH WOON

Stayed 3 nights in Jan 2023

8/10 Good

POH WOON

Stayed 1 night in Jan 2023

10/10 Excellent

Marcela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, we love the stay. Breakfast was great. The pool, rooms and the location are awesome. Very close to shopping and markets.

6/10 Okay

Yawai

4/10 Poor

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were great, friendly, however management and or Accor seriously need to look at what they are offering under the Novotel brand in this location.Facilities are lacking, swimming pool on roof with tiny area and no option to get out of sun, terrace rooms are just a table and chairs tucked under a giant construction fence, with very little shade, lots bird mess, not cleaned before or during my stay and upstairs guests ashing cigarettes down onto table and chairs which management allowed to continue after being alerted to it. Breakfast buffet seriously lacking in choice and quality. Certainly not what I expected from past experiences with the Novotel brand. Again not a reflection on staff, definitely a reflection on Accor.
Stayed 6 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
Staff got really helpful to book a coach to Bangkok. Very nice for them to go beyond to help me.
Stayed 2 nights in Nov 2022

8/10 Good

Stewart

Stayed 1 night in Aug 2022

8/10 Good

Stewart

Stayed 2 nights in Aug 2022