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Centara Riverside Hotel Chiang Mai

4.0 star property

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Photo gallery for Centara Riverside Hotel Chiang Mai

Executive Suite, River View | Minibar, in-room safe, desk, laptop workspace
Exterior
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Grand Suite, 2 Bedrooms, River View | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Chiang Mai-Lamphun, Tumbol Wat Kate,, 318/1, Chiang Mai, Chiang Mai Province, 50000
  • Riverside
    ‪1 min walk‬
  • Elephant Parade House
    ‪15 min walk‬
  • Chiang Mai Night Bazaar Shopping Centre
    ‪16 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds (Premium)

  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, River View

  • 904 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 2 Double Beds, River View

  • 915 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Premium)

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

  • 1399 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View | Minibar, in-room safe, desk, laptop workspace

Grand Suite, 2 Bedrooms, River View

  • 1399 sq ft
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Executive Suite, River View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 915 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Building design

The Empress Hotel Chiang Mai

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1003)
The price is $123
per night
$146 total
includes taxes & fees
Feb 21 - Feb 22
The Empress Hotel Chiang Mai

About this property

Centara Riverside Hotel Chiang Mai

Hotel in Wat Ket
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Centara Riverside Hotel Chiang Mai offers 526 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Centara Riverside Hotel Chiang Mai provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 12180 square feet (1132 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Centara Riverside Hotel Chiang Mai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10 AM.
River Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
China Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Pool - This bar is located by the pool.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: THB 550 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • China Palace
  • River Terrace
  • The Pool

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,180 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 804 reviews
Rating 8 - Good. 314 out of 804 reviews
Rating 6 - Okay. 78 out of 804 reviews
Rating 4 - Poor. 37 out of 804 reviews
Rating 2 - Terrible. 21 out of 804 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

OLGA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Beautiful rooms Friendly staff Comfortable beds
Stayed 1 night in Oct 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Staff very friendly. Only a short ride into city. Beds are super comfortable. Deluxe rooms are large but showing their age. Nice pool area and gym. Good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis, Bluff City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful big room with great views of Chiang mai. Excellent well equipped gym
Stayed 1 night in Aug 2024

10/10 Excellent

David, Thalang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel. The room was very comfortable and clean. The breakfast and evening buffets were really outstanding in terms of quality and selection. The staff were all so helpful and kind and had obviously been trained extremely well. I would not hesitate to recommend this hotel to anyone and we found it very good value for money.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed its people
Stayed 5 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Pathomporn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town
Lovely place, very clean and service is above and beyond. I highly recommend this place
Stayed 1 night in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
I rated negative due to the fact that the Chiang Mai government said it would be safe to breathe the sir it was not safe it was dangerous for any living creature to breathe the highly toxic air, therefore I am asking for a full refund for round trip air fare and full refund from your hotel. I will also contact Prime minister Srettha Thavisin regarding the lack of concern for public safety. I have been visiting Thailand for 10 years and have never experienced such a lack of concern for a tourist and for putting monetary gain over safety. The pollution was so bad that after the fact the safety protocols such as breathing rooms were put in place by Mr. Nirat. I will submit my information so that a reimbursement will find me and allow me rebook at a later date. Professionally, J.A Tomingo III.
Stayed 4 nights in Mar 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great overall experience.
Stayed 7 nights in Apr 2024

8/10 Good

Tippawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to run water a long time before it got hot. Carpets in Hallways rather old and stained.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jeremy

Disliked: Amenities, property conditions & facilities
This is a relatively new facility, and was designed as a modern, high-end hotel. However, it has fallen into severe disrepair. My stay here was awful due to the poorly maintained and/or non-functioning facilities. The only parts of the hotel that are really nice are the lobby and the breakfast bar area. All of the common area upstairs carpeting is damp, and there is a damp/mildewy odor throughout the hotel. In addition, the carpeting in my guest room had a strong damp and mildewy odor, which proceeded to give me a respiratory infection. I was staying here in order to perform concerts for 3 nights, and I had to cancel all of my performances because I was sick from the mildew in the carpet in my room. In addition, one of the main reasons I stayed in this hotel was for the gym and the sauna. The sauna was completely broken and off-line, and was not working at all. In addition, the gym was a joke. Although it was very large, there were hardly any free weights, and no barbell. In addition, the few weight machines they had were super low-quality and flimsy, to the point of being dangerous. This hotel really ruined my annual trip to Chiang Mai, and months later, I am still extremely upset about it. They should really refund my entire payment in full, before I leave this same review on every single travel website on the entire internet. Note: All of the staff here are REALLY nice and helpful. All of the above is solely due to the owners not maintaining their hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms with river view , decor old style but well maintained. Staff very friendly and helpful. Great buffet breakfast and easy access to local restaurants too.
Stayed 3 nights in Mar 2024

8/10 Good

ALICE

Stayed 4 nights in Feb 2024

6/10 Okay

Amin

Liked: Staff & service
Disliked: Property conditions & facilities
No microwave
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Staff & service
The hotel was old style grand like something from the 40’s but totally renovated. A nice change from the sterile hotels that are ubiquitous now.
Stayed 7 nights in Jan 2024

8/10 Good

Kevin

Lovely hotel but dated
Hotel was amazing clean and fantastic staff, rooms and facilities in rooms require updating
Stayed 3 nights in Jan 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality, reasonably priced option. Outside the Old City, on the Ping Rivet. Within walking distance to the main Market Streets.
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for an excellent hotel
A great hotel in every way. Reasonably priced and top quality accommodations and service.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
good experience over-all. Good value for money and great staff
Stayed 3 nights in Jan 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 2 nights in Jan 2024